Very pleasant to deal with. The only thing I did not like was the updates that I kept getting at first stating the day car would be ready but they were completely off by 3 weeks or so. So it kinda screwed up my move a little other then that great customer service!! Thanks guys
Great service. The work was well done too. And when you have a little jet lag the Starbucks's coffee machine in the waiting area is a godsend.
From the customer service, to keeping me updated and the most important part you guys took care of my Betsy (2014 Ford Focus) GREAT WORK ALL THE WAY AROUND - I WILL DEFINITELY RECOMMEND YOU TO MY FRIENDS AND FAMILY AND IF NEED BE I WOULD USE YOUR SERVICES AGAIN.
You did a great job with the body work and paint on my GMC Yukon. You also went above and beyond with all the other hidden problems that came up. You resolved them all! I truly appreciate all your efforts to make sure I would be satisfied with all the repairs. Thank you again Jared for keeping me up to date during the entire process. I will definitely recommend Burnside Body Shop to my friends and family. Thanks again for all the excellent customer service.
On time, nice people, fantastic quality and above and beyond expectations.
Super friendly staff, great repair & paint job. Very happy with how it turned out. Jerrad is awesome!
Friendly and efficient staff. One comment is that Jared I think you can call me Rene now and not Ms Hastings. LOL Thank you for all you do and with a smile. Love the cool things like the update app and this survey.
Thank you for taking good care of my car! You all did a wonderful job! She looks beautiful again!
The repair only wife's Honda Element was carried out in a rapid and professional manner. Great people to work with
They exceeded my expectations by having my car fixed and back to me sooner than what they expected. Awesome job!
My experience at Burnside body shop was most excellent best service you can ask for glad that I took my vehicle that would recommend it to others
Thank you very much for the quick and perfect fix.:) Could you please tell me of you are able to modify the seat in my Mustang (03 Cobra) to travel farther back than it current does? Thank you
I appreciated the emails giving us regular updates on the progress.
This kind of fell apart the last couple of days, when we had to call to get information.
Everyone who helped me there was awesome and helpful!!
Everyone was very pleasant to deal with.
I truly wished things went perfectly but unfortunately they did not. When I picked up my car, I asked the lady who showed it to me why the side of my car that had a scrape wasn't painted. I was informed it wasn't part of the accident though it wasn't there before the accident. The woman who took pictures had even made the comment that it was part of the accident when we had dropped it off. There was also a dent in my backseat passenger door with what looks to be white paint that wasn't there before the time of drop off. I'm sure it would have been noticed by the women with the camera since it is in plain sight. Also entering my car, I placed my arm on my armrest and was stuck by a shard of glass from the previous broken windshield. On observing the car, you can plainly see shards of glass in the front along with behind the passenger seat. This was a very long process to get my car back (over two weeks) in whih I was patient and was not pushy. I understood with insurance things might take more time. But in retrieving my car, I was disappointed with the scratches and dints left, not to mention the shards of glass left inside which caused (though small) injury. I was just hoping for a better, more complete, and certainly cleaner outcome.
Thanks for fixing my prime shine truck so quickly! It's nice to have my tools loaded back up in a truck that looks brand new.
I love this body shop. They are amazing, timely, keep me informed, and always do a good job.
First, it was done when you said it was going to be done. Second, I never expected that you would buff out the passenger side of the bed without being asked to. It was washed and cleaned inside, yea! Thank You! Your staff was extremely attentive and very easy to work with. Super Job, everyone! Thank You!