Impressed upon entry to lobby, very clean. Receptionist was attentive and welcoming. I had a small repair needed to front driver side wheel well. Jarrod was able to handle the repair well within my expectations. Truck was returned washed and windows cleaned; very impressed with the Burnside service received! I definitely drove away pleased. I will definitely be a returning customer, and I have already recommended your shop to others.
Looks terrific! Thank you!
Awesome customer service, two updates whiles while work was being done. The quality of workmanship was excellent. I would recommend Burnside to anyone needing work done on their vesicles.
Didn't fix dent in trunk.
Burnside is the only shop I would trust to repair my vehicles. Friendly and efficient service goes a long way with me.
Though I did not need a repair, due to my vehicle being a total loss in an accident, Burnside was always on top of the situation and kept me informed. Jerrod was in constant contact with me to figure out the next step. The girls up front were always kind and helpful. Thanks for everything, Burnside. If I need repairs in the future I will be back.
Exceptional in every way, PS, did I say they were Exceptional???
I feel like wrecking my car again so I can have it repaired by BURNSIDE----HAHA
I was kept informed of the timeline with the repairs to my vehicle. Staff was friendly and knowledgeable.
From the front desk team to the estimator. And from the actual quality of work to the "best shine ever" delivery...working with Burnside Body Shop was a true pleasure! Todd A
Thanks for fixing me car, it's looks great. I would recommend this place to all my family and friends!
Great communication and great service. Definitely will go back if something happens to my car again.
They treat you like family. They take care of your car as if it was there personal car. The work is top notch!
I've already discussed this with Heather, Jared, and Gabby but the vehicle wasn't completely finished when I picked it up. I was told it would be done on Tuesday or Wednesday, but since I work out of town during the week and only able to pick it up on Friday, I called Friday afternoon to make sure it was ready, which it was not and there was a last minute scramble to get it done, which frustrated me a bit since it had been there for six weeks, albeit partially due to the insurance company's delays. Jared was gracious enough to give me a bit of a break on the deductible to cover some of the overages on the rental car, but I was still somewhat disappointed.
Great all around customer service quality work done in a timely manner.
THE WHOLE STAFF IS AWESOME.HEATHER JUST WENT WAY BEYOND THE CALL OF DUTY. I AM RECOMMENDING A FRIEND TO YOUR BUSINESS.WHY NOT MY MOTHER AND SISTER HAVE KNOWN YOUR WORK FOR MANY YEARS.THANK YOU FOR TAKING CARE OF ME AND LOUISES NEEDS (HONDA).
The personal attention astounding! ..from towing, to friendly and efficient customer service, to remarkable craftsmanship.. turning a bad situation into a major positive, I’m more than thrilled with their results! Stellar service, all the way around.. Thank you for restoring the luster to my car! ????
Keep up the good work and exceptional customer service!
Amazing body shop awesome staff my car was beautiful. I would go there again in a heartbeat. They are very trustworthy. Thanks Burnside for everything. Owner is amazing.
The job was completed on time and the work looks great!