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Body Shop Review Summary

5 star 70 reviews 89%
4 star 3 reviews 4%
3 star 3 reviews 4%
2 star 2 reviews 3%
1 star 1 reviews 1%
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(All Vehicle Makes)
Stephen C.
Vehicle Make : Honda
5 out of 5
10/17/2013
This was my first experience with Pan American Collision. The rep, Joseph, made the process as smooth and painless as possible which I greatly appreciated.
Yulia R.
Vehicle Make : Toyota
5 out of 5
10/9/2013
Joseph gave the best service and I am also very happy with the work quality
Pallavi S.
Vehicle Make : Nissan
5 out of 5
9/28/2013
This was the First time.. but ....I had a really wonderful experience with Pan American . I really appreciate the behavior of the team. Specially David and other one who sits at the front desk ...but I forgot the name :)))) I highly appreciate the help they provided to me during my car service. Cheers Guys!!
Anantha S.
Vehicle Make : Toyota
5 out of 5
9/21/2013
Excellent thorough job, quick turnaround, good progress updates.
Karthik R.
Vehicle Make : Acura
2 out of 5
8/17/2013
The car was not fIxed when you said it was. Then I gave the car again and this time the door did not close properly. I was stuck in a shopping mall with a door that does not close. Your solution - call me on Monday. So no the service wasn't satisfactory.
Prasad M.
Vehicle Make : Hyundai
5 out of 5
8/7/2013
The whole experience was awesome. Getting the quote, understanding the options, getting the work done, were all very smooth. I am impressed.
Richard S.
Vehicle Make : Ford
5 out of 5
7/25/2013
Very respectable handling all process of repairing automobile Very good information of in- progress job ,quality finish. Great job
Chwan-nan C.
Vehicle Make : Honda
5 out of 5
6/15/2013
Our Adviser David F is very helpful. He explained things in details, provided frequent update, and followed up with me closely. Also the work has been done on schedule. Work quality is also very nice, too. I am happy to come to Pan American this time for the service/repair.
Mehryar A.
Vehicle Make : Mercedes
5 out of 5
6/5/2013
Enrique was very professional and friendly. He really made the difference with the entire experience.
Trella D.
Vehicle Make : Chrysler
5 out of 5
5/29/2013
David was super proactive and amazingly service oriented. Very impressed.
Rohit P.
Vehicle Make : Honda
5 out of 5
5/21/2013
Very courteous, prompt and quality service. Completely satisfied.
Natarajan S.
Vehicle Make : Lexus
5 out of 5
4/20/2013
The staff was very courteous and kept me updated on the status frequently. I am very happy with the overall quality of work.
Zhihong L.
Vehicle Make : Mercedes
5 out of 5
4/18/2013
Good job.
Marie J.
Vehicle Make : Hyundai
5 out of 5
4/3/2013
David was very friendly and accommodating. The work was done quickly and with great quality. We just had one small misunderstanding, which might have been my fault. I was expecting to get an explicit confirmation that parts had arrived and I could drop my car off. He assumed I would be dropping my car off on a pre-determined date. Also, one other nitpick - I didn't find the e-mails to be that useful. Lots of fluff e-mails. Hardly any substantive e-mails... Overall, I was quite pleased with my experience, though, and would recommend this shop to my friends.
Mohamed D.
Vehicle Make : Jaguar
5 out of 5
3/27/2013
Excellent and timely work. David has been very professional and helpful. Great job!
Tesfaye G.
Vehicle Make : Toyota
5 out of 5
3/22/2013
The customer service was amezing. Thank you very much. You complete the jobe in timely manur which is very important for customer.
Youjin Z.
Vehicle Make : Acura
5 out of 5
3/21/2013
Great Service!
Hong L.
Vehicle Make : Nissan
5 out of 5
3/8/2013
Thanks for your service. - Hong
Richard L.
Vehicle Make : Toyota
5 out of 5
3/2/2013
Mel was very helpful, and took lots of stress off our shoulders. A job well done! Thank you so very much! Richard and Amy :-)

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