Pan American Collision Center - Cupertino

Thank you for everything: The service, the repair quality and the overall experience!

David and Joseph did a very good job. Thanks

David was an absolute pro in a difficult situation, Thanks David !

Paint job not completely examined before providing car back; minor scratch in quarter panel's edge.

Dave Kaiser is very knowledgeable, helpful and kind. I will use him again. Thanks Dave!

It was great

This process for getting my car repaired was as easy as I could possibly imagine. Danny and Kevin were great to work with - friendly, helpful and responsive to all questions. The shop and waiting area were unbelievably clean. The workmanship is excellent. They did an outstanding job. There's no evidence of any damage to my car. Plus they buffed out a couple of extra spots for free and washed my car- awesome. My only issue- and this is not really a Pan American issue- is the condition of the Hertz rental car. Having Hertz onsite is a huge plus, and the Hertz rep there was courteous and helpful- and gave me my choice of vehicle. However the car was dirty inside (tissues and dirt on floor...crumbs on the seats) and outside. That was kind of disappointing. I was told that there's no facility to clean the cars there- but then how did Pan American wash and vacuum my car? Anyway, this was not a major inconvenience but I think it would improve the customer experience to provide clean rentals, especially given all the high-end vehicles that customers are bringing into the shop. Make sure Hertz doesn't affect your stellar reputation.

The entire process was fast and painless. You guys really went out of your way to make this a pleasant experience. Thank you so much.

it's been a great experience having pan american to repair my car.. thank you so much! i really appreciate it!

Thanks for the good work and fast service!

Very good!!!!!!

Very good arrangement for rental car company to pick me up. It saves me time and headaches. They kept me up to date with the repair work.

Thanks to David Kaiser and his team, my car is repair and it looks like new. I appreciate your business!

Very courteous and professional

Good service.

David, Mel and Joseph did a magnificent job. Expkained the process in details and kept me well informed on the progress. The car came out great. All the team, including those who were in tbe shop and were not customer facing, did an amazing job. I a. Really happy with the results!!!!!!

My whole experience was wonderful. From the first phone call in all the way to the explaination of the pick up of the car. I would highly recommend anyone to go through pan America. Thank you!!

Dave was supper helpful, I had a great expirience and would definitely recommend him and his team to my friends and family.

Fantastic customer service, and the work on my car was also very good.

They contacted us in a timely manner and kept us informed through out the repair period.