My first time being in an accident, Nick made the whole expierance as painless as possible. And I thank him for that! The staff there were great, answered any and all questions. They went above and beyond my expectations. Thank you auto world.
I highly would recommend them to anyone!
Nick and the rest of rhe crew was great. Absolutely no complaints
I really enjoyed the email updates they were quite enjoyable and made it easy to follow my cars repairs .
I really appreciated the work you guys did and Jesse provided excellent customer service. My car looks great!
My car looks great! Everyone was so nice. Thank you
Auto World Collision did a great job on my car! Jesse was great through out the whole process that made me feel comfortable and more at ease through out the whole process.
WOW!! The repairs are sheer perfection!! Jesse was probably one of the most customer service oriented people I've ever had the pleasure to work with. He really sets the bar high and I would recommend Auto World Collision Center to everyone!! Thank you!! Jennifer D
I was very happy with my experience with Auto World
Thank you for your great service! The emails were helpful and every staff member I spoke to was pleasant, informative and helpful.
Excellent first class treatment. Your team made me feel like royalty. Everyone was happy, clear and easy to understand. Everyone had excellent communication in person, by phone and by text. Your team was professional, polite and seemed genuinely happy to do their job. It could not have been a better experience! I am really impressed. THANK YOU!
Especially liked receiving the updates every couple of days. My repaired car looked beautiful, had been freshly detailed. Found staff to be friendly and helpful.
I'm so glad that I have an auto body shop that I can feel has my best interests at heart. I've never had a bad experience either with my vehicles or the personnel. Jesse is the one that deals with my insurance company so I primarily deal with him and he is always great. He always remembers my name and my family members, etc. Thank you AutoWorld
Vehicle Make : Volkswagen
Thanks Jessie it was a pleasure dealing with you! Car was fixed sooner then expected! ..thanks for the great service!
The customer service was great! Jesse was terrific and very helpful. The rental vehicle was very nice and the process easy. Eric from enterprise was helpful as well!
The repair appears to be very good. Time will tell. I have been given a good warranty and stand behind your work. I am pleased.
Jessie is the ultimate customer service representative. He always kept me in the loop. Well done. Thanks Peter
Jesse went I rr and beyond thanks so much
The team at Auto World was fantastic during my whole repair experience. They kept me updated and informed on the status of the repairs and completion date. Thank you for making an inconvienent experience a positive one.
Work completed timely. Much appreciated
It was a little hard getting things started but once things got moving everything proceeded smoothly
Jesse was awesome...very helpful and always returned my calls!!! Very happy with the work as well.
Maurice went out of his way to make certain that I was completely satisfied with the work done on my vehicle. EXCELLENT CUSTOMER SERVICE!!!!
Thank you for fixing our cars, both look great...good job, good communication too... Thank you
When I got home I noticed that the door trim had not been seated properly and did not match the other trim on the driver's door and rear corner window so now I have to bring the car back to the shop tomorrow to have them reseat the trim. The paint repair wand good. The attention to detail in reinstalling the trim was lacking.
Everyone was really helpful and nice. It was Great service
I appreciate how you kept me up to date on the progress of my car. This has now been my 3rd time having to use Auto World and you have made the unpleasant experience of being rear ended the best possible experience with repairing our cars.
Jessie was an absolute peasure at every turn. Your office was always polite and your work was fantastic. We had never used you before but now are completely confident you are the people to go to! Thank you for your excellent care. Kym and Kevin duxbury
Very smooth process, thank you.
Very professional service.
Excellent service. Will recommend Auto World to family and friends. The team at Auto World go beyond what it takes to keep their customers happy.
Nick explained the repair process fully and took the time to make sure I was happy with the repair.
Nicks the best, give that man a raise!
Nick was great!! Very helpful.
Auto World Collision Center did excellent job to repair our car. We are so happy and very satisfied.
The service was professional and excellent. I love the text message update which was great!
Jesse was awesome! We had an issue with the rental car situation but he was very helpful and quick to deal with the issue! Thank you!
They were efficient, easy drop off pick up, the car wasn't not ready when initially quoted however, they kept me informed of the progress
Fast efficient quality work. My car looks like new. Great customer service
The fix looks great, the detail on the inside and wash on the outside was outstanding. However, the damage was not completely fixed. In the accident the two door handles on the right side were damaged by the other vehicle. When I put clef up my truck upon completion, as stated by auto world, the two door handles on the damaged side were both still scratched deeply and scuffed up quite a bit. I appreciate everything but would like the handles to be fixed as well.
Jesse was the gentleman who helped me out, he was very professional and friendly. He even went above and beyond by helping me install my son's car seat into my rental car. Unfortunately it wasn't the first time I had to bring my car there, but it was a pleasant experience.
Just picked up my Prius today after having 4200 worth the repairs. First of all, the people where great. Everyone treated me like the I was repairing a Bentley. Very enthusiastic. I also appreciated the text messages that were sent updating me about he progress of my car. So far my car works well and looks great. The insurance claim process was very smooth. Thanks.
Jesse and all were great. : )
Excellent customer service by Jesse!
Thanks a lot for the fantastic job done on my truck and the wash/wax was greatly appreciated!
To Jesse and the rest of the team, thanks for the warm accomodation as well as the preparation of my rental.
It was by far the most pleasant experience I had with automotive repair centers!
Great experience from start to finish, appreciate the text updates, & top quality craftsmanship at very affordable prices!
I liked the text message updates. It helped me feel like my car was not being ignored. It took a lot longer to fix than I anticipated but the car looks good. The service man, Jesse E, was very friendly and attentive. I hope I don't need to bring a car back there again but would if it was needed. Renee C
Very convent to have car rental right there. Our car door seems great, but slight rattle in door. Just picked up last night so I will see if it goes away before we check back with you.
Unfortunately, we meet again! I'm a repeat customer and a happy one. My car looks brand new again! Thanks for the great service. Jesse Elizondo provided me with great customer service. He went above and beyond to make sure I was kept informed of the repair work. The receptionist was very friendly too and was the one who received my car. I also appreciate the fact that a rental car was arranged and waiting upon dropping off my car. Thank you Autoworld Collission Center. Great job from everyone that was involved in restoring my car--a special hello to the technicians. They did a wonderful job! Thanks!
Im very satisfied the way you handled the repair of my Lexus
I will recommend auto world to all my friends
Keep up the good work
Great experience! I really liked the weekly progress report. You guys are pros at what you do. Keep up the good work and thank you again.
Great service! Loved the updates. Jesse was wonderful ! I would highly recommend you to anyone!
I would recommend your shop to anyone I know. I found everyone to be friendly, professional and my car so far looks amazing. Thank you for such great service.
Unprofessional. DId not follow through with deadlines. Car was not returned at a level that is to be called professional. Communication from the body shop was very poor. HIGHLY UNSATISFIED!
I appreciated the prompt service, good communication, and thorough repair that Auto World Collision Center provided. Also, it was so easy to just pick up the rental car when I dropped my car off, and then vice versa. Everyone I spoke to was very helpful, and my car looks great!
Easy, great service and a job well done!
I am having an issue with my passenger side door where it does not seem to open properly from an unlocked state. I may be bringing it by to address this issue.
Very professional and easy to work with. Text alerts were a great way to stay aware of what was going on. Couldn't have asked for an easier service.
You guys were absolutely great! Thanks
I liked how they kept me in the loop about the process.
Great qualify workmanship. Friendly knowledgable people. Jesse is a really friendly person to work with Highly recommend.
Very courteous staff. Kept me updated as to the status of my car repairs.
I especially appreciated the text updates and the hassle-free drop off and pick up
Nothing, keep up the good work.
Great job and you got it done fast
Only part of the damage was repaired.
Great place. My car turned out beautiful. The time it took to repair was very reasonable. I really liked receiving the updated information on the status of repairs. Thank you.
Jessy was fantastic. Love that the process was easy including renting a car onsite and getting a regular status update of the repair via text
I really enjoyed how friendly the staff was. The service was very prompt and my car looks amazing!
Jesse was great. Very helpful and on it. Thank you! Rhonda
Ok, let's be fair, I don't really like the system of insurance. That being said, as it is today with how we protect our investments, this has to be the best experience. I can't think of how service could be handled better. Literally, beginning to end, no gaps in accountability, professionalism or communication. Elite service. My bank account is not elite, you still treated me as such. I'll tell others.
Great work good communication. Just need to label keys better. Given someone else's keys.
The owners son is doing a fantastic job! Loved how detailed you guys are.
I hear a noise when my car is idling now. That wasn't happening before I brought it in.
Thank you for all the work! Very happy with everything from the beginning.
Excellent and very attentive at all they do! 100% satisfied
Adrian was a pleasure to work with.
I am happy but won't be .I think this is annoying. You did a great job. Now leave me alone.
You guys always take good care of my car and myself. Will continue to refer my friends and family to you. Thanks for making this process seamless.
The staff at your establishment were kind and professional. They returned calls in a timely manner and always had the information I needed. Hats off to Julio who gave me a ride home. He was conversational which is tough with a stranger in the car. No awkward moments, in fact he was extremely personable. He drove very cautiously and inquired a few times if I approved of his driving. Great employee. Jesse also was superb. He was conscientious and professional and kept his word that I would have my car for the weekend. Also, the receptionist was very kind and professional!!! Congrats to your team of employees!! I will certainly recommend you to friends and family!!
They did an amazing job and took care of me every step if the way. Highly recommend this place to anyone
Thank you Jessie, as always, great work and very convenient.
Absolutely delighted about the service!
Thank you for your great work!!!
Customer service was very professional, I like the text update, the repair was perfect. Overall we are very satisfied.
Adrian was exceptional in his attention to customer service.
The office staff was extremely friendly and accommodating.
Very proffesional, you put the customer first and that is very nice.
So far there is no complaint to talk about
anything. Excellent service from beginning to end. As if nothing happen to my car.
Jessie was enjoyable to work with through the process of repair my vehicle.
Very satisfied incredible customer service!
Good work! Thank you. The only thing that threw me off was finding a cigarette lighter in my car. I hope it was issused for something other than smoke in my car. Thanyou!
Thanks to the Auto World team that fixed my car. It looks great! Dave Burnett
Excellent service couldn't be happier
I have never been In an accident and your people made the process not as painful as I thought it would be. My props to the mechanics and to the guys that helped me remove the infant car seat multiple times Lol. And to the Geico agent and the Enterprise people that had a vehicle there for me when I arrive. Honestly a great experience. My truck looks even better than it did before the accident.
Lilly and Frederick W
Jesse was great to work with.
Everyone is always pleasant.
Jesse is especially great!
Repair was completed timely and I will choose your service again if needed.?
Jesse was absolutely fantastic. Great with quick email replies!
The whole team did a good job.
Customer service was awesome, the body work itself is awesome. I am completely happy & will go there again if I ever need it! (Hopefully not) thanks for a smooth transaction!
The license plate frame was not ordered and not put in my car. When the car was delivered, still included the plastic and the floor was dirty.
Great service, awesome detailed updates. Keep up the great work
Have your parts supplier deliver faster than they did on my situation.
Great work, superb communication. Thanks for cleaning my car too!
I was happy with my repair but there was some damage done on the inside of my car to the right door handle and there was an awful smell left in the car due to the car being heated up to be painted which is something that needs to be handled! If you're going to heat the car up to very high temperatures to painted everything in the car should be taken out because there could've been something flammable in the car. That process left an awful smell in the car that needs to be fixed!!!
Car looks great, excellent service .
Outstanding service! Highly recommend it!
Excellent job. Exceed my expectations and will surely do business again in the future but not in a situation like this. Adrian is the best. This employee deserves a reward from the company.
It was a pleasure to do business with you.
Car looks great...the repairs were ahead of time...I was made aware of the progress on the vehicle with emails...Thanks!
I had the accident right before I was scheduled to leave on a month long international trip. Everything was handled in my absence and I returned to a completely repaired car. Thank you, Auto World!
The repair was very reasonable and **** was amazing!
Nice work. Especially pleasing was the ultra clean environment and all the warm and friendly courtesy. Thank you all.
This is a place where I recommend! Every time I've taken my vehicle here it's always done in a fast and timely manor! Great customer service all around!!
Jesse was completely up front and honest to work with. He kept me in the loop about the progress on the car, even when there were delivery delays on some parts. I didn't like why I had to go there, but I'm glad I did.
You guys were great. Fast and awesome work
Your team were excellent and my car looked great. could not even tell it had been in an accident.
Poor service. Car past due. Your shop crested more damage to my car than they fixed.
I am completely satisfied with your service. You made it very easy to me and I'm just waiting for the part this week. Maybe the only thing is that you forgot a card number and other papers and you forgot to take out a plastic on the floor, but is not a big deal . I hope this coments help you to improve your service wich is very very good.
Very Profressional from the front desk to specially Jesse!
He made everything perfect!
He's prompt, amazing follow up and you can count on your car being ready on time!
I have used Auto World twice and I have been provided 100% results.
I will highly recommend your shop!
Plus your texts letting you know the status of your car is TOPS
Friendly, knowledgeable and professional.
Went out of there way to make sure all questions and concerns were addressed.Evwry
One showed a genuine interest in making
Sure I had excellent service I will
Let others.know of my positive experience.
My experience with Auto World Collision Center was, courteous, fast, and meet my concerns. During the process,from the beginning to when I picked my car up, each individual at that Auto World was completely professional in seeing myself and my car were taken care of.
The staff was fast and trustworthy. Great service.
Thanks for the excellent customer service. You were all great. Keep up the great work.
Always a great job, car looks terrific and work was done so quickly. Love the text messages for progress updates. They made me laugh. Hope you can find the emblem for the rim to top it all off.
Jesse was excellent, went over and above!
It was a pleasure dealing with all members of the Auto World Collision team. Thanks.
Jessie and his team of people were so wonderful to me, they reassured me that I was in good hands.
Outstanding service! Thank you for getting my car back to normal!
great job on the car and great job communicating and updating me with progress. thank you.
From start to finish the entire staff was courteous, professional, and caring. I would definitely recommend. Repair work was five star and completed in a timely manner.
My wife Kayla Chao says that the rear left door does not close as it should. You can reach her at ****-****-xxxx for more details.
Sandra was very pleasant and helpful. It was nice to be able to take care of the rental car at your facility and not have to go to another location.
The text message update were nice but did not work as promised. We were told that we would recieve a text with each step of the process i.e. 1. The paint is being striped 2. No new damage was found 3. The clear coat is being applied. etc.
We were very happy with the overall process.
Great work and outstanding customer service!'
I received my car in perfe conditions and everything that
That needed repair got fixed im 100% satified with the customer service
The overall repair was done quickly and with a good level of quality, but one of the sensors that was replaced on the bumper didn't match the original sensors in color (it was grey instead of black).
Everything was taken caer of very well. I would tell anyone that needs there car repaired to go to Auto world collision center.
Super great customer service from Jesse. Thanks!
Everyone was very helpful and attentive when I would call to check in.
Coming to Auto World Collision Center over the years has taken the sting out of car repair due to an accident. The staff there is always professional and work is done when promised, (some restrictions may apply!). Special thanks to Jessie who has handled my claims, treating me like family?.God Bless?.JC
Very courteous, professional staff. The process went smooth and the email updates were appreciated.
Thanks for getting it done do fast!
They did not replace the new bumper properly.
You can see the seperation on the left side.
I'm not happy at all.
AUTO WORLD COLLISION CENTER INC. Did a beautiful job on my 2003 Toyota Corolla. My Toyota was rear ended and it needed repairs.I got a estimate and the team in the office were nice and very helpful. I was told that it would take 3 days. I was so amaze that instead of 3 days it took 2 days. when i got a call that my car was ready.when i walk up to my car i was so shock. The repairs that they did was perfection, it was like it never got rear ended. it was brand new. The team did a great job.Thank You. I would recommend AUTO WORLD COLLISION CENTER INC Also would like to thank Jesse Elizondo. "GREAT JOB GUYS"
JESSE AND SANDRA VERY HELPFUL , KIND AND POLITE. THANK YOU.
Though the communication was lacking at the beginning, everyone went out of their to make amends for not keeping me updated. In the end I can say I am totally satisfied. I do want to mention that Jessie went above and beyond to make sure I was totally pleased. The entire staff were very professional and should be commended.
was an excellent representative, i felt like i was being taken care of by a family member he is an asset to Auto World.
thank you so much, great work!
Your company made it a simple issue for me. Jessee took care of me from the start, and I believe Kent helped me out when I dropped off. It was nice that everyone can help and the customer is not just assigned to 1 person.
Superb job on all levels
Auto World is a10 on a scale of 1 to ten
staff was friendly and easy to work with. very efficient and courteous
Kept me informed all the time and if it was necessry to extend completion date kept me informed. They wanted to make sure everything was properly ordered and in place before giving the vehicle back to me.
Jesse was great to work with and the car repairs were completed as promised.
Done right, finished early. Way to go!
Everyone was great at the shop very professional car turn out great like nothing ever happened
Sandra and Jesse were thoughtful, thorough, and kind. The work that was done looked amazing...it looks like a brand new car from the front! I appreciated that I was allowed to delay the work after the estimate do we could accommodate our growing family. I also appreciated that the job was finished early, saving me money on the rental. I was very happily surprised that you washed my filthy car as well! Great experience!
Very professional and friendly....
Jesse and Sandra were very helpful and always had the info I was looking for. My car looks almost better than when I bought it
I had a great experience! I love the text updates, emails & calls letting me know the status of my car. Jesse was very helpful & accomodating. When I requested for calls & follow ups, he always does call me right away.
Thank you to Jesse and his team for a job well done. And for going the extra mile to get my truck back to me just like new. Thank you again Jesse and Auto World.
Jesse was very helpful. The car was completed when they said it would be. I was kept up to date on the status several times a week.
Always very professional. My 4th time there! Everytime Jesse is awesome - professional and courteous.
Everyone was extremely kind and helpful. My car was ready way sooner than expected and looks absolutely amazing! Way better than I even thought it could be. Thank you!
You guys always have the cleanest work. I've used you guys twice and I've always been more than pleased with the work I get back. Thank you guys!
Everyone was professional and nice. Appreciate the email/text updates. JUst an overall great experience for not so great circumstances. Thanks.
Maurice,I just want to say that you have a good employee in Jesse. I was very helpful through out my repairs. He contacted my insurance co,. several times for me, when I could not get a return e-mail or call. Jesse, kept my wife and I informed of the progress at all times. My truck looks great,happy to have it back and before the due date. I will recommend Auto World to my friends and family. Thank You
Thank you for everything I am soo satisfied.
I was very impressed with the overall communication status as it relates to my vehicle being repaired. Although the repairs were met to my satisfaction there was no one present to discuss the repairs performed. In the future it would be much appreciated if one of your repair representatives had met me in the parking lot rather than leaving my car running without a conversation. I will however, rate my overall experience as 85% satisfied.
Vehicle Make : Mini Cooper
Jesse was amazing - he always answered messages promptly and was easy to reach via telephone, which is so rare these days. He delivered world class customer service and deserves recognition.
Friendly professional staff. Easy to work with during the whole process.
You guys are great! Sandra and Jesse were so nice and helpful....i couldn't have asked for anyone better to work with. Communication was constant which is a huge plus--i was never left in the dark! Thank you for a great experience!!
You guys did an excellent job in communicating the status of the repair service. Really appreciated it.
I love you guys!!! You are simply the BEST11
Everything was great except my spare tire was not put back in its proper place in my trunk
My car looks phenomenal. The communication was great. I'm EXTREMELY satisfied.
The process went very smoothly, and was handled very professionally throughout. Thank you!
Just want to thank Jesse for helpin us through the process!! He deserves a raise!! Thank u to the staff and workers for doing an excellent job!
Obviously, it is never good to be in an accident however I do think that your team did a good job repairing my Yukon to it's original condition. I appreciate the email updates and the work appears to be satisfactory. Thanks for coordinating the rental car too. Dan
Thank you so much to Jesse & Sandra and everyone involved in my repair(s). Everyone is so nice. Thank you again for everything.
Everyone I encountered in person or on the phone was extremely pleasant. It was a pleasure to deal with such professionals. I was made to feel important and the end result of the work was top notch...Beautiful! Thank you...especially to Sandra for being so easy to work with. I will definitely recommend this business to friends...
Jesse is very nice and professional. Much appreciated!
Aside from the work looking great, we are return customers because Jesse is so pleasant to work with. Many Thanks! Happy Holidays! -If you are on yelp we will give you a 5 star review!
Everyone to the person answering the phone was great. Cannot. Day anything bad about the service I received .