I am a farmers agent and recommend your shop to everyone. One of the best I know. Thank you for a great jib
Your team of exceptional employees cannot be beat. I have zero complaints and not even a suggestion for improvement. I had an ideal experience all around, considering the circumstances. Great job. I'll never take my beloved car anywhere else.
Outstanding communication and customer service from everyone I worked with. Kudos.
Jerry Sides was awesome to work with, always great at keeping us informed on where things were at and very thorough!
This was the second time I have used Jim Norton collision. My experience was the same as the first time. Excellent communication, extremely friendly professional service. As for the repair quality, simply amazing work. Paint match is perfect, body panels have consistent gaps, and the paint texture looks like the factory paint. And finally, it was finished when I was told it would be. If you have a need for collision repair you can relax knowing they are going to take care of you.
Appreciated the text message updates. And almost daily phone calls keeping me up to date on the status of the repair!
Our contact with the shop was Jerry Sides and he went over and above in customer service. The repair looks great as well!
Everything was great! Jerry was professional and got the job done. The rental car guys were wonderful also. Can’t remember their names but all were polite and friendly. Thanks for a job well done.
Awesome work! Great people...very helpful and
Knowledgeable. They gave daily updates
Without me having to check on progress. Highly
Recommend them! Special acknowledgement
to Jerry Sides...
My car looked like new; it was so clean and pretty!
Job very well done!!! Went above and beyond to notify me of initial plan on what was to be done, how long it may take and provided updates regularly. Excellent quality of work! Very pleased!!
There is a very good communication during the process. The car looks very good
They did a fantastic job on my truck.I would use them again.
Exceptional work & service. Car detailed out wonderfully. Jerry stayed in touch from beginning to end. Would not think of using another dealer.
Jerry and Hawk took great care of my vehicle. The experience was handled with the upmost professionalism. Every detail was taken care of for me. I couldn’t have asked for a better expereince.
Jerry is super nice and always keeping me updated on status of repairs. Work is top notch. Would not consider going anywhere else for collision repairs.
Your team does an excellent job. They are always friendly, funny, and welcoming.
We’ve used your services 5 times now (luckily always minor repairs) and we are very satisfied with your quality of service.
Couldn’t be happier, everyone made it a very easy process
Awesome ???? job. Very friendly and keep me up to date when my car would be ready.
Always amazed at the remarkable quality of service, the outstanding customer service, and the attention to detail plus keeping us updated on the progress. A-team performance. A big thank you to all, especially Jerry Sides and Andy Riddle.