What I liked was the constant updates on the status of the repairs. I didn't have to call to find out what was going on.Kyle and everyone at Caliber were very nice and helpful
Everyone is super nice and helpful.
Excellent customer service and l am satisfied with the repair job
I was glad to have my car back in a timely manner as well as to receive the updates. It eliminated some stress
Caliber repaired my car in a timely fashion. The staff were professional, prompt and friendly. I brought my car in Thursday morning and was told by Denise that the work would be completed the next day which was Friday. I picked my car up Friday evening and it looked beautiful. Thank you Caliber Collison, Denise, Ellie and the persons who worked on my vehicle.
Caliber collision didn't excellent job I will recommend you to all I know
The staff at this location is extremely professional and courteous. I was updated as promised. My car was also completed sooner than expected. The customer service was outstanding. I would refer others to this location!
I will recommend Caliber Collision to all of my family and friends. You have been
very good to us over the holiday.
Everyone at your Cottman Avenue location were terrific. I couldn't ask for a better customer service, Denise called me every step of the way and made sure I was clear on everything that was going on. Denise worked hand-in-hand with my Insurance company, keeping me in the loop, and making sure I had an overall great experience while spending money !!!
Just keep up the good work
Everything was great the service was awesome God bless you all and have a great holiday. Praise Christ !!!
Excellent work and excellent people I will always take my work to this location
Thank you so much Kyle . My car looks so good , just like the day I bought it. Thank you for fixing my door when you didn't have to .
Professional people and care, updates regularly and a job well done. My Cadillac looks new again, thanks Caliber Collision.
Professional and courteous. I am huge on excellent service and your company has exceeded this. Thank you
Such a great staff. Quick and complete service.
Great Quality of work. I'm very happy
THE STAFF WERE BY FAR THE MOST PROFESSIONAL AND ATTENTIVE TO WHAT WORK WAS NEEDED ,AS FAR AS REPAIRS TO BE DONE ON MY VEHICLE. THE ONLY WORD TO USE IS EXCELLENT,THE STAFF AND THE REPAIRS DONE.
A PLUS RATING FROM ME ....
Everyone was extremely helpul
I realized after I picked up my car that the dent in the front was never fixed. I called & the woman was very nice, but bringing the car back in is a total inconvenience. Now, I need to come back in & get a rental again. I also asked for an estimate for another repair. Dropped the car off on 11/30, picked it up on 12/8, & the estimate hadn't been done. I was told it would be emailed on 12/9, & I still haven't gotten anything.
Service was great the daily updates kept me informed of the progress and the car was finished 1 day early
You have worked on my car before, and the customer service there was wonderful from everyone. Everything was explained to me before and after the work was done in a Melyssa manner. was satisfied with the first job so I bring it back the second time.
Words can't express how happy I am. This my first time in being in a accident that wasn't my fault. The entire staff gave treated me with great customer service. I was called each day with updates about my car. I was so amazed when my car was done it looked just like the day I bought it. I will definitely recommend to my family and friends to come get their cars repaired
I was very pleased with my repairs my car looks great and the people were really friendly and helpful , it was also an advantage that they vacuumed the inside of my car :) thank you
Jos was very attentive to my requests of minor issues that I noticed before leaving. I am very pleased with the repair, but not happy with the deductible in which you guys have nothing to do with. All in all I give you an A.
Very professional and courteous.
Service was great. Appreciated the efficiency of the process
Truck was not repaired in the time that it was set for, Therefor I lost money because I use my truck for work
I thought the repair would be completed earlier
Kyle and the receptionist was great!! Kyle kept us informed throughout the whole repair and very friendly! The receptionist was flexible and pleasant when I arrived unannounced and unknowing of the whole process
My GMC Envoy came back to me looking shiny and new like it was never in an accident. The customer service was wonderful. They kept me updated frequently. To be honest it is running its best and the work was done properly and promptly. It was even washed when i picked it up. I would use them again.
You guys were awesone!!! Love it there everything came out amazing!keep up the great work. Staff was super friendly and professional
Kept me updated on the progress of my repairs and got it done in a timely manner.
Caliber Collision handled my claim with professionalism. I appreciated the excellent customer service and its attention to detail and quality of my repair. Thank you. Angela C
I really like there service. This was my first at this location and they 100 accurate and 100 understanding. Just want to say thanks you all even the nice lady at the front lol
The air bag light keep coming on & off the car also has a burning smell when I turn the heater on the heater also makes a odd noise when turned on
Great service! They were great from start to finish. The work looks great.
Awesome staff, car well done , no complaints ... ur rest room dirty though .
My car looks fantastic! You guys did an awesome job! I'm extremely happy that my car was completed sooner than expected. The only negative is that my lock button that was on my front console is missing. I looked on the floor but I couldn't find it. Besides that, everything else was great! Denise and Dave were so nice and immensely helpful! They explained everything to me and they made the process so much easier!!!!
I was very satisfied with my experience and everyone did an amazing job.
Very friendly and courteous staff.
Your office personnel were very respectful & courteous. My first time being there & I was very comfortable. If I ever need more work, I would use your company.
Very happy with the repair.
Everyone was great I will recommend everyone to you
Quick service and very friendly people
Courtesy, and timely. Nice work
I was truly satisfied with all of the repairs to my car it looks absolutely beautiful it's shines better than it did before, just like it was new I would recommend you to all of my friends and anyone else out there that ever needed their car repaired.
Vehicle Make : Volkswagen
Other than sone confusion about the total amount of parts needed... I'm satisfied!
Capital Collision services overall was impeccable. I really felt comfortable with the staff. their treatment of customers are genuinely great. I was informed by text every step of the way.as to what was happening with my vehicle. I would recommend Capital Collision to family and friends the best advertisement you can get word of mouth thanks Capital Collision.
Wonderful work, and wonderful customer service...thank you!
Thanks for your professionalism.
Thanks so much for a great job you did on my baby. It's a shame other people don't care about other people's property. She shined!!!!!
Your staff was professional and knowledgeable. I loved the updates about repair status. My car looked great once finished. My car was ready before the target completion date. Great experience overall. I noticed one concern around light however I don't think it's an issue.
My car looks great! I've only had the car back for a few hours but so far everything seems to be working properly!
Everyone was pleasant and courteous...Overall experience was great!!
Excellent customer service and my car looks beautiful!!! A few miles out though I lost my blinkers on one side and once it got dark and my lights came on I realized the whole corner was out. I popped the hood and found that the wire harness had just come undone. Could've been an oversight in reassembly or they may not have even touched it and it just shook loose, either way I'm sure if I had waited and brought it to their attention it would've been seen to immediately and with great customer service. I will definitely remember Caliber for any future collision needs and highly recommend your services to friends and family. Thank you!!!
Thank you for taking care of my repair. Denise was very accommodating and professional.
Caliber collision in northeast Philly on cottman Ave are the greatest randy Jose Denise and ellie your service is the best will always bring my cars there for repairs and paint the quality of work is A1 and second to none
Great communication. Done faster than schedule.
Absolutely loved their services, customer representative , employees whre super helpful . Contact with customer was excellent. I am so satisfied wth you all. Went above and beyond to complete their services. Absolutely loved the experience. Thank you all so much !! Elli is a def asset to ir company, gracias chika ???? ??????????
Job well done A+ job! Great job, awesome team work in timely fashion, respect to all the staff keeping Philadelphia repaired we appreciate your customer service well done work can't say it enough. Thanks! Go flyers!
Thank you so much..excellent customer service.???? coffee..forgot to get brand lol...A sincere thanks to everyone. Mrs.McMillan.
I think it's very wonderful how yo get updates on the work that you're paying on the car because customers do love to hear that their car is being worked on get pretty accurate updates on the car that you are repairing for the customer and give the customer a pretty accurate date when the car will be done. And this is the second time you bringing my car to you all to do repairs and you have done an excellent job both times I bring my their. And I would get recommendations to other people to bring the card and my family and Friends
Very friendly made you feel right at home no worries one of the best experiences I've had Great job great team
I am satisfied with the service and how courteous the employees were. After my accident, I was emotionally unstable and they offered me water and allowed me to sit and get myself together. I would recommend highly.
Everyone I dealt with was very helpful and courteous and the quality of work was better than I expected.
Thank you everyone.
Great customer service. Maybe more employees would be helpful :)
Very friendly staff and the job since I've had the car back less than week, I am satisfied with the repair.
You guys were very professional and quick.
Vehicle Make : Mitsubishi
The people there are very good
It was a very friendly environment to go and they took good care of me even though I was there for my co pant car. I'd Pick this place again if I had to.
Excellent customer service, and work.
Working with Collision Care was easy. I was very surprised to get my car back way ahead of schedule. The car looks brand new again and I love it. They even cleaned the inside of the vehicle. I am very impressed!
My car is still not completely fix.
Job well done customer service first class!
I have passed on my very positive experience to a number of friends and family. Thank you very much.
I was very grateful how I receive text messages on the progress of the repair of my car. Will definitely recommend customers to Collision Care Thanks for doing a great job!!!!!
Everybody was nice and very helpful. They kept me up to date through the whole repair process. My car was done fast and on time.
Friendly staff and got the work done a week ahead of quoted time. Would definitely refer people to go here
My car look like nothing ever happened to it, also it was completed a whole lot sooner than expected.
Collision Care was very efficient in getting my vehicle fixed in a timely manner. The work was done fast and they did a great job. They provided updates via text message which was very convenient.
Frequent communication on status of repairs. High quality work.
I experienced timely and professional service from the entire staff. Thank you!
Randy Rilling is the man...what a great guy can not thank him enough for everything he did for me...amazing customer service was constantly being updated on the status of my vehicle, which was very comforting knowing that everything was going smoothly, once again I cannot thank Randy and his team enough for fixing my car and making it look even better then before the accident!!!
I am so happy with the work done on my truck thank you all
I liked the daily text updates
The customer service was great
I took my car in for an estimate on Friday, and they told me to bring it in on Monday for repairs. I only needed the side mirror replaced. I took it in on Monday morning and picked it up at 5 o'clock. Not only was the mirror fixed but they gave me a nice clean car. Wasn't really expecting that but was pleasantly surprised. I didn't think anybody went above and beyond anymore but Collision Care did. Thank You very much. ????????
I thought the work was excellent. Even though minor things needed some minute attention, it was well attended to.To me, I think the greatest thing that really stood out to me in conjunction with their work were their attitude in regards to the standard and quality of work for which they hold fast too. If it was below that barometer it was clearly articulated and through the proper channels. Also their was a great level of professionalism and hospitality that was the most important thing of all. I greatly appreciated their service.
The repair took a long time, but the staff was very friendly and kept me informed along the way. The car looks as good as new, so at least the wait was worth it. I am very impressed with the customer service!
Very helpful and thorough staff.
E-mail updates were great in helping keep track of progress.
You have a wonderful! Professional! Respectable and caring group of staff at Collition Care and I am so happy I was able to meet them. My car is happy too! She looks great, feel great and run great! My friends and family was very impressed with the work you done to my car. This was my first time having my car serviced at Collision Care and I am more than satisfied with the work you all done. I also want to say from the time I called and talked to Denise, Liam and another young lady sorry I can't remember her name and even talking to some of the fellows I knew I was in good hands just by the way everyone treated me on the phone then in person and we shared a few laughs :-) which made me feel even more relaxed and at ease and knowing my car was in good hands. I was told the highest score was a 10 but I give you all 100 because I was 100% satisfied. Oh I love the way how the staff interacts with each other, it's was like one big happy family! I'm definitely sending referrals to you all! Keep up the good work! Love Danielle W
Quality work . Completed ahead of time. This is the 2nd. Time we have used your facility. Thank you. GF.
Everyone was very friendly and eager to please the customer
fast and excellent service
Thankyou for well done work.. it looks very customize
Thank you for great customer service.
The work was done very professional
Nice people cleaned my car completely
100% the best service iv ever gotten with Auto repair thank you very much
The staff was friendly and work was done great and it was done in a great amount of time.
Service was fast and excellent they promised to finish it in a day and they did earlier than I expected
Great service, friendly and knowledgeable staff,speedy repair!
Amazing professionalism, step by step details on work as it was being done and the people made the experience easy and hassle free. I would definitely recommend Collision Care for any job.
This was the first time I was ever hit in an accident. I was nervous and unsure of what to do next. Collision care was recommended by my insurance company and I am so very glad I went here. From the moment I walked thru their door in northeast I felt welcome and at ease. They were so personable friendly and caring. They sent me a text everyday updating me on the progress of my repair and went above and beyond all my expectations. My car looked amazing when I picked it up so clean polished vacuumed and even put collision care mints in my console. ????I was so extremely satisfied with their work their hospitality and will recommended them to everyone I know needing their services. In a scale of 1-10 rating I rate them a 15.
My vehicle looks brand new
thank you very much.
The staff is great. The service is wonderful
Your Team at the Cottman Ave location were excellent. I would absolutely recommend them to my family and friends. I was very, very pleased with the work they did on my vehicle. They are Professionals at the work and service they provide. Thanks again, Kevin O
The job was well done, and you are all family friendly. I will recommend you all to any one who needs vehicle repairs. I'll be seeing you all soon with a question. I am happy with my repairs and Thank you all.
Vehicle Make : Mitsubishi
Great customer service and work
Everyone went above and beyond. That's why I use your company.
The staff is EXCELLENT! They go above and beyon to accommodate the customer, and It was very much appreciated!
Vehicle Make : Mitsubishi
Excellent job !
Vehicle Make : Mitsubishi
I am very pleased with the service I received from start to finish.
Second time that I taken my cars there everyone is so nice and professional and helpful. Great people
First time needing your service & I must say you guys EXCEEDED my expectations! Great job & customer service! Will recommend...
Thank you so much for your excellent service!
Appreciated updates on status of repairs. Everyone was friendly and helpful with all my questions. Being involved in an accident is upsetting, but, everyone there made me feel at ease. Thank you.
From the first phone call through return of the car after repair, the team at Collision Care was first rate. Professional, polite and informative, there wasn't a single instance needing improvement. Not our first experience with this location and they do their job as it should be done. Very satisfied and appreciative. And you can quote me. M. Zygmund-Felt
Vehicle Make : Mitsubishi
Everyone was so nice and welcoming. My car was done earlier and very clean when I got it back!! I'll would return in the future if I need any type of body work on my car.. Thanks so much
Job was done well. The receptionist LeAnn was great to work with.
Staff was friendly and professional.
I have used your company several times and have always been completely satisfied with both the service and results.
The back left brake light and front right headlight light reported were not touched at all. Thank you for covering those damages at your earliest convenience. Car not currently drivable at night time due to the aforementioned damages.
My experience far exceeded my expectations. The staff were very respectful and knowledgeable. I absolutely enjoyed the text messages updating me on the progress of my vehicle.
I loved The customer service you guys provide to me on the repair was amazing
Service was excellent and professional. I actually received my car back sooner than I was expecting. Thank you.
The car was ready in a reasonable amount of time and all the people there were very helpful.
They know how much I appreciated everything they did to accommodate all the obstacles I was faced with, even staying open late.
The servicemen were courteous and professional. They kept me informed about what was going on and how long it would take to finish my car. When we went to pick the car up, they went over everything with us and answered our questions. They were very patient.
Your Company did a fantastic job on my car thank you ????
The service was great! My cat was fixed earlier than expected. The service people were very nice! Randy was great n my car looks so good. Could not be more pleased.
They did a great job on my car! Excellent service!
Great company. We always can count on them to get the job done right the first time.
Excellent work thank u again
Vehicle Make : Mitsubishi
Im so thankful with everyone there, and the great job that the make
Excellent customer service.
Thank u soooo much I love the work! It's well done!
Everything was great! Great job on the repairs and thanks for having my car back ahead of the predicted date! You guys are the best!
They treated me VERY well. They understood my situation and did everything to help me out. I couldn't see myself going anywhere else for body work on my vehicle. Thank you!
They did an excellent job, my vehicle looks brand new and they were very professional and my vehicle was delivered on time. I would highly recommend collision care to anyone who wants a job well done. I'm very satisfied. Thank you.
Very Good work customer service is excellent
Just the orange peel. Everything else is beyond satisfactory.
Collision Care has by far exceeding my expectations. I am extremely pleased with my repairs and the exceptional customer service! I will certainly be referring my friends and family to them for business!
All ten stars!!!!! My car was in time and looks awesome!!!!
Beautiful work and great customer service.
Thank you again.
I Iike how collision care sends updates on the process of your car via txt. They were very professional and respond back in a timely matter. Great business and I would highly recommend others to collision care.
My vehicle looks great. You also cleaned my vehicle. Great job.
Both the work and customer service was excellent.
The man I talked to was lovely. He went over and beyond with my car. Very appreciative of the work that was done.
The staff was great and the updates via text message were very much appreciated. My car looks great and shared this on Facebook for my family friends & neighbors thx
Could not be happier with USAA's recommendation to have you guys do the repair work. This having been my first claim, I needed to be taken by the hand and that's exactly what Jose did! He explained the process and took care of everything. Along the way I received periodic updates via text messages keeping me informed of the progress until the repairs where completed. Nice touch having the car cleaned and vacuum. Having spent a significant portion of my life in the military it's always appreciated when I come across a business and individuals that "pay the attention to detail"! Thank you, Jose and the rest of the crew at Northeast Collision for a job well done! Bravo Zulu
The Collision Care team was exceptional. Leeanne and Jose were both great answering all my questions and really took the stress off. From repair estimates to car rentals and prompt service I am more than pleased. Thanks again to the whole team! I didn't catch everyone's name however you all were there to make one of life's nuisances a pleasant experience. Many Thanks.. Monique
Thank you for your services very appreciated nice customer service
Good results speak for themselves
It was overall a positive experience
I love the staff. They were great from the moment I walked in to drop off my car until the time I picked it up. I have not ever felt that comfortable and sure of a company knowing that my car would be in good hands.
Awesome staff. Great work
I'm glad to be your customers and I love the job you doing in my car that is very good job thank you so much
Good work, good over all experience.
I will tell everyone I know to trust their
vehicle with your company.
So far everything looks good
Everyone was very friendly and helpful
A very pleasant and satisfying experience
Vehicle Make : Mitsubishi
Great job ! I appreciated all the updates from your staff. The paint job looks great . Thanks and enjoy the rest of your summer !!
This was my third time here because of damage to my car. Every single time, the work on my car has been great and in a timely fashion.Jose was very professional and did great work on my car. Thanks! Its my pleasure to use your services!
The work was extremely well done.
I am completely satisfied with the work done my car.I will most definitely recommend them for the work that they've done on my suv.
Very good customer service. I was satisfied and would recommend them to a friend.
The front left fog light is not work but other than that. I am completely satisfied with the service and experience of this company and will recommend them to friends. Thanks again...
I could not be more satisfied with the job thay did.
I was glad to be kept up to date throughout the entire process. I would only suggest the mechanics don't take change from cars. All the Quarters in my car were missing. But I'm not going to cry over spilled milk.
The quickness, courtesy of staff, and the all around professionalism. THANKS GUY!!!!