Denise is the best she kept me informed every day with my car I really appreciate that
Five stars, kept me updated the entire time. Everyday even sometimes twice Ima day.
The car looks great. Thanks guys!!!
Nice people and I appreciated being updated regularly
The staff was very helpful n informative. They kept me updated on the repair status. I was very happy with the work done to my car
Got my truck back a day early then expected that was great
Very pleasant experience all around! Car looks brand
looks brand new, great job guys!????????
Nothing else to say but the moment I brought my car in to the time it was finished I had excellent service
Everything when well thank you
Excellent work and communication.
Very smooth process experts!
My truck is my baby and you guys have brought it back to the way I love yo see it .What a fantastic job I will definitely recommend your establishment to others
I absolutely love how professional this company was, and Kyle helped me out alot, give him a raise!!
Very friendly, knowledgeable staff and the repair quality is second to none. I'd recommend this shop to anyone who is ever in need of getting their car repaired after an accident.
The people who work they were extremely nice they took very good care of my vehicle the job was well done and I receive my car back spotless and I really appreciate all that they've done and I'm not saying if I have another accident but if I should I'll bring my vehicle right back to them to repair it and also like the fact that they kept in touch with me day by day of the goings-on with my vehicle thank you very much
Fixed my sunroof leak @ 6 times less that the dealership. Way to go !!!!
Very good job and would tell some one els
The staff at Caliber were professionals, they kept me in the loop of the progress being made to my SUV via text or telephone call. I recommend this highly trained skillfull Collision repair to anyone in need of service. You will not be disappointed.
everyone was professional and courteous the updates were timely I would bring my car there for service anytime great experience thanks Randy B
The updates were wonderful, any concerns I had were answered nice and friendly group of people
Kyle was great. Will def recommend this business to friends.
Great job. My car look very good. I will be bring back for some minor body work. Thanks again. My Lexus looks new again
They were very nice and respectful I really appreciate that
They were polite, efficient, and made the process as easy as possible for me.
Very happy to get my car earlier than expected.
The work also shows a professional I really appreciate. Keep it up, we will be back with more people.
Vehicle Make : Volkswagen
Very nice kept me informed every step of the work being done.Denise was very professional and very helpful. JOE GAVITT
Love the job done on my jeep. Awesome staff from the front desk to Mr. Kyle
The staff at the facility went above and beyond in every facet of the experience. I was impressed with the care they took of the human and the car. I have used the company before, but this experience may well have been my favorite. I was able to bring my car in the night before, the rental company was called from the shop, I was kept informed, the repair was done early, and the staff is top notch at the Cottman facility.
Very good job very satisfied work completed a date before scheduled date the people were very professional would definitely use the services if needed again
The minute I walked through the door of the office I had immediate assistance. The staff was very nice & helpful! The service done on my car was done in good timing & it was a great job! I appreciated the constant updates on my car service. Thank you so much!
Repair work was done in record time thanks
I'm so glad I had my work done at the shop. I liked how the employees keep me up to speed with the whole process. I would recommend them to others for work sone and even more work for in the future.
My experience with caliber was great. From the center manager Dave to the receptionist Ellie all so kind and informative. My service advisor Denise kept me informed through the entire process. My truck looks great thank you.
Kyle kept us very informed about progress of our car, other staff was very professional and very kind to us. They answered all our question and addressed our concerns right way. Will highly recommend Northeast office to everyone.
I found this place thru a Google search. I picked this place because of its great reviews. I was happy I did. The employees are very pleasant and professional. Kyle kept me up to date with the progress of my car. It was finished ahead of time and they did a great job. I will recommend Caliber Collision Care to my family and friends.
Very courteous staff keeps you up to date on repairs very nice job, thanks
I am a stickler for good customer service and I received EXCELLENT customer
service from beginning to end, what friendly people and my car looked BEAUTIFUL, excellent job, she looks brand new.
Everyone was super nice.. caliber collision was effecient, flexible with appt schedules, very accommodating, and worked in a timely fashion..
Great People! Great Service!
From the time I came in with my vehicle until i picked it up, they kept me informed and updated on the status of my repair. They also finished 4 days ahead of schedule.
I won't go anywhere else!
Everyone at the repair center was friendly and helpful. I was updated every step of the process. Thanks to all who made the best of a bad situation.
I really appreciated the text messages , keeping me posted about the status of my vehicle without me calling daily for an update. The staff worked well with keeping me posted about changes and even assisted in a repair that I needed outside of the damage done by the accident
I have found a new go to place for body work communication was above par and will recommend highly
Efficient and very professional
It was well repaired. Fast. Customer service was very
Helpful and friendly.
Vehicle Make : Oldsmobile
I am completely satisfied with the care you gave my car I really loved the idea of being updated. The work was done with care, and your team is so polite, and kind. Kind. You are all perfect, thank you, Regina
Everything was amazing! Even picking up my car. The woman there was so nice!
Great job, great staff, great service!
i was very impressed with your fantastic workmanship and friendly sevice by everyone. thank you for getting my car back to me a week early. i appreciate the way you gave me the car so clean it loohed lik new. thank you again for everything
Gerat customer service. Was able and willing to answer any and every questions i had. Kyle was very polite and kept his promise as to the date my car would be completed. Overall, my experience was great!
Muy buen servicio, Lo mejor hablan mi idioma
Add cash as a form of payment
The staff was friendly and helpful. The service was fast. My repairs were completed quickly and they did a beautiful job.
Absolutely wonderful service! Kept me updated throughout the entire process via text. No worries on when repairs would be done. First time ever receiving % of service being completed. Very friendly and quality service and repair. Didn't expect a car wash or vacuum service or else I would have cleaned up a bit ???? Now not only do I have a new shine bumper but I also have a clean car inside and out????????. Thanks guys for all you did! If I get hit again, I know just where to take my car.????????????????
One happy customer
Great service, nice people ! Very satisfied!
I am thoroughly pleased with the service I received at Caliber Collision. The work was impeccable & they made sure I had up to the minute updates on the status of my vehicle. The ladies there a very charismatic & inviting. I'll definitely be back!!
???? I was very satisfied with my recent repairs on my 2007 Chevy suburban. This was the first time a body shop keep me updated with the repairs by e-mail and picture. My overall experience was very very very good 0-10. The shop got a 10, and I will have al my repair done CALIBER COLLISION CENTER. THANKS TO THE GIRLS AT THE FRONT DASK AND ALL OF THE MENS THAT WORK IN AND OUTSIDE THE SHOP.
A JOB WELL DONE????
ERNEST E. EVERETT
Thank you very much. You did a awesome job! My car looks beautiful!!!????
Very nice, welcoming and friedngly.
Everyone was friendly and kept me updated on my car. I was very satisfied and would recommend you to friends and family.
I would definitely recommend everyone to go to caliber collision they are great. They keep you updated with every step they make. Kyle from this branch was awesome, he went above and beyond assisting me. Thanks for the great experience.
they were very fast and i satisfied with the work
Yes y'all did a very great job this is my third time I spent with Caliber Collision and you're such a wonderful job I will recommend my family and friends go to a very great job on notifying the customer of their update on their repairs in your car always delivered on time that the time y'all said we'll be ready or before
Courteous staff who kept me up to date on the status of my suv
I love that the car was restored back to new in a timely manner with no extra hassles. The process was smooth and straight forward.
Vehicle Make : Volkswagen
You guys are the best!
Great job! The work that was done is unnoticeable. Looks like it did before any damage ever happened. It was done very quickly, the staff kept me updated every step of the way and I was shocked to discover that they detailed the car, both inside and out! I applaud them for that as the back seat was full of two 90 lb German Sheppard's hair. This is my second experience at your facility and I will definitely come back should I ever need to again. Thank you all!!
The frequency of the updates and flow of communication put me at ease. Knowing that the job was being done right and on time. The repairs to my car were done ahead of schedule. Thank you so much.
Time of completion was a little lengthy for the amount of damage. But the workmanship and condition of vehicle is excellent. ????????
I was quite impressed by the professionalism of the entire staff. They were extremely knowledgeable when assessing the damage to my car, which was more extensive than I initially thought. The repair crew contacted me every step of the way, keeping me posted daily regarding their progress. It was obvious they took great pride in their work and did not return the car until they were completely satisfied that the repairs made were perfect. The car was returned to me sooner than expected. When I picked up the car I was completely surprised to find that the car had been washed and detailed. I am delighted to have my car back looking brand new. On a scale of **** to 10 I rate Caliber Collision as a 10 in the quality of work and customer care! Should anyone I know have the misfortune of needing bodywork done to their car I will always recommend Caliber Collission as the best place to, as they say, get their car on the road to recovery. Thank you for your excellent service. Karen Marchione
Great job car looks like new
I would like to thank your staff for doing such excellent and timely job. I also appreciated the daily updates. Thank you
What I liked was the constant updates on the status of the repairs. I didn't have to call to find out what was going on.Kyle and everyone at Caliber were very nice and helpful
Everyone is super nice and helpful.
Excellent customer service and l am satisfied with the repair job
I was glad to have my car back in a timely manner as well as to receive the updates. It eliminated some stress
Caliber repaired my car in a timely fashion. The staff were professional, prompt and friendly. I brought my car in Thursday morning and was told by Denise that the work would be completed the next day which was Friday. I picked my car up Friday evening and it looked beautiful. Thank you Caliber Collison, Denise, Ellie and the persons who worked on my vehicle.
Caliber collision didn't excellent job I will recommend you to all I know
The staff at this location is extremely professional and courteous. I was updated as promised. My car was also completed sooner than expected. The customer service was outstanding. I would refer others to this location!
I will recommend Caliber Collision to all of my family and friends. You have been
very good to us over the holiday.
Everyone at your Cottman Avenue location were terrific. I couldn't ask for a better customer service, Denise called me every step of the way and made sure I was clear on everything that was going on. Denise worked hand-in-hand with my Insurance company, keeping me in the loop, and making sure I had an overall great experience while spending money !!!
Just keep up the good work
Everything was great the service was awesome God bless you all and have a great holiday. Praise Christ !!!
Excellent work and excellent people I will always take my work to this location
Thank you so much Kyle . My car looks so good , just like the day I bought it. Thank you for fixing my door when you didn't have to .
Professional people and care, updates regularly and a job well done. My Cadillac looks new again, thanks Caliber Collision.
Professional and courteous. I am huge on excellent service and your company has exceeded this. Thank you
Such a great staff. Quick and complete service.
Great Quality of work. I'm very happy
THE STAFF WERE BY FAR THE MOST PROFESSIONAL AND ATTENTIVE TO WHAT WORK WAS NEEDED ,AS FAR AS REPAIRS TO BE DONE ON MY VEHICLE. THE ONLY WORD TO USE IS EXCELLENT,THE STAFF AND THE REPAIRS DONE.
A PLUS RATING FROM ME ....
Everyone was extremely helpul
I realized after I picked up my car that the dent in the front was never fixed. I called & the woman was very nice, but bringing the car back in is a total inconvenience. Now, I need to come back in & get a rental again. I also asked for an estimate for another repair. Dropped the car off on 11/30, picked it up on 12/8, & the estimate hadn't been done. I was told it would be emailed on 12/9, & I still haven't gotten anything.
Service was great the daily updates kept me informed of the progress and the car was finished **** day early
You have worked on my car before, and the customer service there was wonderful from everyone. Everything was explained to me before and after the work was done in a Melyssa manner. was satisfied with the first job so I bring it back the second time.
Words can't express how happy I am. This my first time in being in a accident that wasn't my fault. The entire staff gave treated me with great customer service. I was called each day with updates about my car. I was so amazed when my car was done it looked just like the day I bought it. I will definitely recommend to my family and friends to come get their cars repaired
I was very pleased with my repairs my car looks great and the people were really friendly and helpful , it was also an advantage that they vacuumed the inside of my car :) thank you
Jos was very attentive to my requests of minor issues that I noticed before leaving. I am very pleased with the repair, but not happy with the deductible in which you guys have nothing to do with. All in all I give you an A.
Very professional and courteous.
Service was great. Appreciated the efficiency of the process
Truck was not repaired in the time that it was set for, Therefor I lost money because I use my truck for work
I thought the repair would be completed earlier
Kyle and the receptionist was great!! Kyle kept us informed throughout the whole repair and very friendly! The receptionist was flexible and pleasant when I arrived unannounced and unknowing of the whole process
My GMC Envoy came back to me looking shiny and new like it was never in an accident. The customer service was wonderful. They kept me updated frequently. To be honest it is running its best and the work was done properly and promptly. It was even washed when i picked it up. I would use them again.
You guys were awesone!!! Love it there everything came out amazing!keep up the great work. Staff was super friendly and professional
Kept me updated on the progress of my repairs and got it done in a timely manner.
Caliber Collision handled my claim with professionalism. I appreciated the excellent customer service and its attention to detail and quality of my repair. Thank you. Angela C
I really like there service. This was my first at this location and they 100 accurate and 100 understanding. Just want to say thanks you all even the nice lady at the front lol
The air bag light keep coming on & off the car also has a burning smell when I turn the heater on the heater also makes a odd noise when turned on
Great service! They were great from start to finish. The work looks great.
Awesome staff, car well done , no complaints ... ur rest room dirty though .
My car looks fantastic! You guys did an awesome job! I'm extremely happy that my car was completed sooner than expected. The only negative is that my lock button that was on my front console is missing. I looked on the floor but I couldn't find it. Besides that, everything else was great! Denise and Dave were so nice and immensely helpful! They explained everything to me and they made the process so much easier!!!!
I was very satisfied with my experience and everyone did an amazing job.
Very friendly and courteous staff.
Your office personnel were very respectful & courteous. My first time being there & I was very comfortable. If I ever need more work, I would use your company.
Very happy with the repair.
Everyone was great I will recommend everyone to you
Quick service and very friendly people
Courtesy, and timely. Nice work
I was truly satisfied with all of the repairs to my car it looks absolutely beautiful it's shines better than it did before, just like it was new I would recommend you to all of my friends and anyone else out there that ever needed their car repaired.
Vehicle Make : Volkswagen
Other than sone confusion about the total amount of parts needed... I'm satisfied!
Capital Collision services overall was impeccable. I really felt comfortable with the staff. their treatment of customers are genuinely great. I was informed by text every step of the way.as to what was happening with my vehicle. I would recommend Capital Collision to family and friends the best advertisement you can get word of mouth thanks Capital Collision.
Wonderful work, and wonderful customer service...thank you!
Thanks for your professionalism.
Thanks so much for a great job you did on my baby. It's a shame other people don't care about other people's property. She shined!!!!!
Your staff was professional and knowledgeable. I loved the updates about repair status. My car looked great once finished. My car was ready before the target completion date. Great experience overall. I noticed one concern around light however I don't think it's an issue.
My car looks great! I've only had the car back for a few hours but so far everything seems to be working properly!
Everyone was pleasant and courteous...Overall experience was great!!
Excellent customer service and my car looks beautiful!!! A few miles out though I lost my blinkers on one side and once it got dark and my lights came on I realized the whole corner was out. I popped the hood and found that the wire harness had just come undone. Could've been an oversight in reassembly or they may not have even touched it and it just shook loose, either way I'm sure if I had waited and brought it to their attention it would've been seen to immediately and with great customer service. I will definitely remember Caliber for any future collision needs and highly recommend your services to friends and family. Thank you!!!
Thank you for taking care of my repair. Denise was very accommodating and professional.
Caliber collision in northeast Philly on cottman Ave are the greatest randy Jose Denise and ellie your service is the best will always bring my cars there for repairs and paint the quality of work is A1 and second to none
Great communication. Done faster than schedule.
Absolutely loved their services, customer representative , employees whre super helpful . Contact with customer was excellent. I am so satisfied wth you all. Went above and beyond to complete their services. Absolutely loved the experience. Thank you all so much !! Elli is a def asset to ir company, gracias chika ???? ??????????
Job well done A+ job! Great job, awesome team work in timely fashion, respect to all the staff keeping Philadelphia repaired we appreciate your customer service well done work can't say it enough. Thanks! Go flyers!
Thank you so much..excellent customer service.???? coffee..forgot to get brand lol...A sincere thanks to everyone. Mrs.McMillan.
I think it's very wonderful how yo get updates on the work that you're paying on the car because customers do love to hear that their car is being worked on get pretty accurate updates on the car that you are repairing for the customer and give the customer a pretty accurate date when the car will be done. And this is the second time you bringing my car to you all to do repairs and you have done an excellent job both times I bring my their. And I would get recommendations to other people to bring the card and my family and Friends
Very friendly made you feel right at home no worries one of the best experiences I've had Great job great team
I am satisfied with the service and how courteous the employees were. After my accident, I was emotionally unstable and they offered me water and allowed me to sit and get myself together. I would recommend highly.
Everyone I dealt with was very helpful and courteous and the quality of work was better than I expected.
Thank you everyone.
Great customer service. Maybe more employees would be helpful :)
Very friendly staff and the job since I've had the car back less than week, I am satisfied with the repair.
You guys were very professional and quick.
Vehicle Make : Mitsubishi
The people there are very good
It was a very friendly environment to go and they took good care of me even though I was there for my co pant car. I'd Pick this place again if I had to.
Excellent customer service, and work.
Working with Collision Care was easy. I was very surprised to get my car back way ahead of schedule. The car looks brand new again and I love it. They even cleaned the inside of the vehicle. I am very impressed!
My car is still not completely fix.
Job well done customer service first class!
I have passed on my very positive experience to a number of friends and family. Thank you very much.
I was very grateful how I receive text messages on the progress of the repair of my car. Will definitely recommend customers to Collision Care Thanks for doing a great job!!!!!
Everybody was nice and very helpful. They kept me up to date through the whole repair process. My car was done fast and on time.
Friendly staff and got the work done a week ahead of quoted time. Would definitely refer people to go here
My car look like nothing ever happened to it, also it was completed a whole lot sooner than expected.
Collision Care was very efficient in getting my vehicle fixed in a timely manner. The work was done fast and they did a great job. They provided updates via text message which was very convenient.
Frequent communication on status of repairs. High quality work.
I experienced timely and professional service from the entire staff. Thank you!
Randy Rilling is the man...what a great guy can not thank him enough for everything he did for me...amazing customer service was constantly being updated on the status of my vehicle, which was very comforting knowing that everything was going smoothly, once again I cannot thank Randy and his team enough for fixing my car and making it look even better then before the accident!!!
I am so happy with the work done on my truck thank you all
I liked the daily text updates
The customer service was great
I took my car in for an estimate on Friday, and they told me to bring it in on Monday for repairs. I only needed the side mirror replaced. I took it in on Monday morning and picked it up at 5 o'clock. Not only was the mirror fixed but they gave me a nice clean car. Wasn't really expecting that but was pleasantly surprised. I didn't think anybody went above and beyond anymore but Collision Care did. Thank You very much. ????????
I thought the work was excellent. Even though minor things needed some minute attention, it was well attended to.To me, I think the greatest thing that really stood out to me in conjunction with their work were their attitude in regards to the standard and quality of work for which they hold fast too. If it was below that barometer it was clearly articulated and through the proper channels. Also their was a great level of professionalism and hospitality that was the most important thing of all. I greatly appreciated their service.
The repair took a long time, but the staff was very friendly and kept me informed along the way. The car looks as good as new, so at least the wait was worth it. I am very impressed with the customer service!
Very helpful and thorough staff.
E-mail updates were great in helping keep track of progress.
You have a wonderful! Professional! Respectable and caring group of staff at Collition Care and I am so happy I was able to meet them. My car is happy too! She looks great, feel great and run great! My friends and family was very impressed with the work you done to my car. This was my first time having my car serviced at Collision Care and I am more than satisfied with the work you all done. I also want to say from the time I called and talked to Denise, Liam and another young lady sorry I can't remember her name and even talking to some of the fellows I knew I was in good hands just by the way everyone treated me on the phone then in person and we shared a few laughs :-) which made me feel even more relaxed and at ease and knowing my car was in good hands. I was told the highest score was a 10 but I give you all 100 because I was 100% satisfied. Oh I love the way how the staff interacts with each other, it's was like one big happy family! I'm definitely sending referrals to you all! Keep up the good work! Love Danielle W
Quality work . Completed ahead of time. This is the 2nd. Time we have used your facility. Thank you. GF.
Everyone was very friendly and eager to please the customer
fast and excellent service
Thankyou for well done work.. it looks very customize
Thank you for great customer service.
The work was done very professional
Nice people cleaned my car completely
100% the best service iv ever gotten with Auto repair thank you very much
The staff was friendly and work was done great and it was done in a great amount of time.
Service was fast and excellent they promised to finish it in a day and they did earlier than I expected
Great service, friendly and knowledgeable staff,speedy repair!
Amazing professionalism, step by step details on work as it was being done and the people made the experience easy and hassle free. I would definitely recommend Collision Care for any job.
This was the first time I was ever hit in an accident. I was nervous and unsure of what to do next. Collision care was recommended by my insurance company and I am so very glad I went here. From the moment I walked thru their door in northeast I felt welcome and at ease. They were so personable friendly and caring. They sent me a text everyday updating me on the progress of my repair and went above and beyond all my expectations. My car looked amazing when I picked it up so clean polished vacuumed and even put collision care mints in my console. ????I was so extremely satisfied with their work their hospitality and will recommended them to everyone I know needing their services. In a scale of ****-10 rating I rate them a 15.