I was very excited my car looked like a new car inside and out. I never expected the inside of my car to be clean and the jack for my spare tire put away. It was a pain to take out.
Great staff and great updates. Keep it up!
I did not take my car today because the damage was not fixed correctly.
A part was left off my car.
I see s spot on my car. In area above repairs that wasn't there before. I will be taking it back in.
My. Car. Looked. Like. New.
Front bumper not lined up properly. Was told to bring 4Runner back again on Friday.
Have not been called the car is finished
Word of advice... Only repair Toyota's... Don't guarantee other vehicle brands, because y'all are horrible at that.
Also, get more staffing, so your current staff aren't so overworked and sloppy.
I regret coming here.
Our vehicle was fixed yet returned to us with tools still under the hood, some kind of adhesive covering most of our truck, the bumper which was being replaced is not mounted properly, our headlights which were not damaged now are filled with moisture and Germain had our vehicle for almost 3 weeks. We purchased our truck brand new about 6 weeks ago from Germain and this experience has made us regret ever doing business with The Germain family.
Great service and completed ahead of schedule which is greatly appreciated.
You took more than 8000 dollars from me, the radio was still broken, and the car wasn’t even cleaned properly. I’m not happy with the service ????
But didn’t make it in their promise. They ask extra days to many times
Everything seems to be back to normal
Thank you for doing such a great job!
The best staff, service and results in the business.
I checked the job closely and was impressed with the results. The car was finished on time when it was promised. I am a happy camper.
Very good experience. Personnel were courteous & knowledgeable. Repair work was excellent. Thank you for your great service.