Thank you for the great and friendly job
The customer service was incredible. I was in my first accident and they were all extremely helpful and answered all my questions.
Timely service, and the repair was excellent. I have State Farm insurance, and because Germain is preferred it was completely hassle free. Am actually very satisfied with the experience....
Best service I have ever had with getting work done on my car. It was fast and very professionally done. Melinda and Meredith were great the most friendly and knowledgeable people I have worked with. When I got into my car it looked like I had just driven it out of a new car lot - detailed inside and out!! Loved how they worked with Hertz car rental. Made everything so convenient and speedy. Will definitely go back if I ever need them for anything!!
Workmanship to repair of the bumper was not up to expectations I am now working with the manager to rectify the situation
They did an excellent job and it was done on time! What more could you ask for.
My car was repaired quickly and beautifully. My contact at the repair center was very helpful.
Excellent experience! Staff was helpful and knowledgeable. Service time was as promised. Coordinated well with rental car company. Car looks great.
The whole group was very friendly and I would go back again if needed.
This was the best experience from a body shop I have ever had.
Team members were courteous and responsive to my questions. They kept me informed on the status of my car. Great service
I don't understand why I am receiving this survey and I haven't received a status on my car since I called on mon 9/30 and was told I would be receiving a call when completed.
I was not updated since I dropped my car off until it was complete. Hard to plan with no anticipated completion date
Was given wrong estimated completion date. Had to extend my rental car 2 more times. Was not completely your fault due to a supplement being filed but the 2nd extension on my rental car was because i was given a bad date.
Multiple dates given on when repairs would be made. Picked up car and still not complete. This happened twice.
Completely professional from start to finish. All employees very engaging.
The car looks great. The body shop staff were very helpful and friendly.
There’s a place covered with plastic that looks like it’s down to the primer. Will return Wednesday for a second look & explanation.