Mary P.
Vehicle Make : Toyota
Everyone was on time , courteous, and the car looks great!! Thanks so much to Jim and of course Jeff Bear for all their help!!
Cathy M.
Vehicle Make : Toyota
An awesome job
Susan D.
Vehicle Make : Lexus
Everyone was great and am very happy!
Lue Y.
Vehicle Make : Toyota
Yes, everyone who worked on my car did a fantastic his couldn't complain.
Michael C.
Vehicle Make : Toyota
Took little longer than I have expected but overall I' m very satisfied.
Lawrence T.
Vehicle Make : Toyota
Jimmy Glass was very patient and attentive to my requests. He went above and beyond my expectations to help me with the repairs I needed. If I could rate my experience it would be better than perfect. The ladies at the front office were very informative, pleasant, and professional. Job well done. I will recommend folsom lake toyota for any service needs in the future. I only wish I would've purchased my vehicles there as well. Excellent job!
David Z.
Vehicle Make : Toyota
Helpful, knowledgeable, and quick.
Samuel W.
Vehicle Make : Toyota
Good service
**** E.
Vehicle Make : Toyota
Jimmy was amazing to work with. He made everything so simple and easy. It is never any fun to have your new car in the collision center but Jimmy made sure everything was taken care of with the other driver's insurance company! No hassle for me at all. Thank you so much Jimmy!
Josephine L.
Vehicle Make : Toyota
Rick was so helpful with the whole process. Thank you I have my van back shiny and my end bumper back like brand new.
Rhoda M.
Vehicle Make : Toyota
Lance was professional, timely, and easy to communicate and reach by phone.
Andrew R.
Vehicle Make : Toyota
I was never called with an update on how my car was progressing. I always had to call and initiate the coversation. If the estimator that was assigned to me was busy, I was told I would receive a call back and it only happened once out of the many times I called. Not to mention the service took over a month to complete. It never felt like my car was a priority for the repair facility. I took it to the Toyota Certified Collision Center because I thought I would receive the same service as your service facility on Iron Point Road. I'm disappointed that I did not.
Sandra H.
Vehicle Make : Toyota
Jimmy - my collision service rep was fabulous.
Eila G.
Vehicle Make : Toyota
Excellent service
Katherine E.
Vehicle Make : Toyota
Lance is great! I had wonderful customer service from him and his team! I'm so glad I bought my car at Folsom Toyota!
Tyson H.
Vehicle Make : Toyota
The staff is phenomenal. So friendly and took care of me in my time of need I would and will recommend them to everyone I know. I don't take my car anywhere else. I get it serviced here. Bought it here. And if I need body work will get that done here from now on. Can't say enough about my satisfaction
Arnulfo G.
Vehicle Make : Mercedes
Thank u
Judith B.
Vehicle Make : Toyota
Service was satisfactory, personnel were professional and friendly. There was a flaw in the paint repair on the rear right bumper which arrangement is already agreed on to be corrected.
Monica F.
Vehicle Make : Scion
Very kind and considerate. The job was done ahead of schedule and we received prompt notification.
Jazmyne P.
Vehicle Make : Toyota
Very friendly and easy to work with thank you for making my car beautiful like the day I bought it
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