I googled a lot to find the right place to repair my MDX which was involved in accident. The repairs took two weeks but I was kept informed of the progress by Jimmy. The car was restored perfectly and everything was done more than I expected. Great customer service and highly recommend!
They did a great job with my car!!
Everyone was so nice. Jimmy did an outstanding job explaining everything I needed fix. The truck looks like new. I am thrilled I brought it in and I got such great care.
I was kept informed and work was carried out as promised.
My doors still do not work.
Lance did an excellent job keeping updated on the repairs that were being done and additional repairs that were needed, and he also kindly updated me on the timeline and notified me approximately when I would get my car back. I really appreciated him keeping me so informed. He and the rest of the team did an excellent job!
Thank you for fixing the car.
James Glass is the best collision advisor!
He did a great job!
From YONGWOON L
Vehicle Make : MERCEDES-BENZ
Excellent service and awesome communication. Jimmy went above and beyond to keep us updated about our vehicle status. The end product looks awesome
My car was at the shop for 2 weeks & only 2 days before I was suppose to pick it up repaired, I was told it's totaled. If I had known sooner I would have had more time with my rental & had been able to find another car. Everyone was very nice, but I think it's just high volume of customers & repairs that can also create these kind of delays/issues for the costomer, such as myself.
Vehicle Make : Mercedes Benz
They took care of my car and I received factory parts.
Lance and the team in the collision center did an amazing job with our car. We had bought it brand new from Folsom Lake Toyota in the summer time and unfortunately had a fender bender that was quickly taken care of by the team… Which they restored it back to exactly how it was when we drove it off the lot.
James Glass was super helpful and kept me fully informed. The car looks great, perfect service all around!
At Folsom Lake Toyota Collision Center, Jimmy is the best!! He actually does what he says he will do, even making the status phone calls he promised. Jimmy goes above and beyond, and no problem is too small For him to give his undivided time and attention. This is my second time to the collision center and each time I have been treated with respect, kindness, and the best in outcomes! Love this place!!! I will recommend it to everyone needing such service. Thanks, to the whole team and especially Jimmy! Strong work!
Professional and courteous staff. Great repairs and end result.
Professional, courteous, prompt, efficient. Appreciate the shuttle service!
Lance did a great job keeping me informed and updated me through the entire process. I am very pleased.
Thank you very much.
On time and excellent job.
Vehicle Make : VOLKSWAGEN
James is great. He did awesome job
Walked in the doors and was greeted by James who got me a quick estimate and scheduled my truck for repairs. Very satisfied with the quick service and how simple they made this process. My truck was fixed quickly and washed when I came to pick it up. Hopefully never have to return to the collision center but would 100 percent return if repairs need to be made. Thank you to the collision repairs center!
Very professional very personable and they did a very good job