Total nightmare. So many things, I don't know where to start. If I am not contacted soon, I will be contacting you.
Everyone was very nice and easy to work with. I was kept informed every step of the way.
Looks great. No hassles. Finished ahead of schedule.
Anthony went above and beyond our expectations- the car repair is flawless, completed earlier than expected and the interior was cleaned. Thank you so much!
Great body work repair. Looks better than when I first got it!
My advisor Anthony was terrific!! Very personable and professional. Went the extra mile for me when I was frustrated with the delay from the Insurance. Thank you Anthony for everything!!
The entire team worked flawless. Great communication from start to finish.
5 stars aren’t enough!!! Our experience was great!! Anthony sent us updates regularly, and everyone we dealt with was pleasant and helpful. I’m sorry I don’t remember everyone’s name, they all deserve a great deal of credit. The car looks great!! Thanks to all who were involved from start to finish. GOD bless!
Was impressed by the quality of the repair. Your customer software was impressive also, kept me appraised of repair status. Everyone was helpful, courteous and professional. Loaner car was appreciated but would have preferred a junker rather than a brand new car.
My car was not repaired properly. The steering column and the side near the pedals are emitting/radiating hot air. Driving home from the dealer, I was sweating even though the AC was on 60 degrees.
Couldn’t ask for a better job. Lucas is a treasure.
I have been dealing with John Hine for several years with our company cars. I can't express how happy I am with the service that we receive each and every time. Curtis is awesome!!! Thank you for your commitment to proving excellent customer service.
Lucas was very professional and kept me in the loop as far as where he was in the process with my Buick. Great work and will refer to anyone needed an excellent body shop!
Absolutely disappointed and dissatisfied. After two weeks of repairs my car is in a worse condition than when I turned it in. The tachometer is going up and down for no reason and the car accelerates speed with foot of gas pedal. Not only it’s unprofessional on your part to return my car in such condition, it’s also extremely unsafe for me to operate it. I hope it will resolve quickly and painlessly.
I have already made an appointment to bring my car back in on Monday 10/21. There are minor flaws but the biggest problem is that the new paint color does not match and it is obvious that repair work has been done as a result.
Lucas was great to work with!!! I really appreciated his updates on the progress of my car!! I felt like my car was in great hands throughout the entire process!!
Lucas kept me continually up to date with the progress of my car via phone calls and emails.
The rest of the staff were always kind courteous and knowledgable