Length of time after date emails kept saying would be done.Amount of time to even get car into shop. Recommend insurance carrier use other shop.
It is expensive, but my car is returned fixed and looking beautiful.
I was told the job required 4 days. It took 8 days. I never received Email updates explaining the delay. I was told on the 7th day that people were out sick, hence the delay. The car looks good. So far I have no problem with the quality of the work but would have appreciated being told early in the process that there would be a delay.
The staff at Carstar is excellent. The entire team works together to provide great customer service and the work performed on my vehicle was done perfectly.thank y ou for a great experience!
On time, nice service- front office professional,
Friendly and informative. Fair price.
Comfortable lounge, however need larger TV-
Impressed with interior bonus cleaning ( much needed).
Vehicle Make : Volkswagen
Everything went well. Thank you.
Everything was great! Everyone was very friendly and helpful, and everything was quick and efficient. Thank you
Love the post clean especially the windows????
The personnel at Carstar were exceptional a pleasure to deal with,,, according to the final invoice a total of 19 labor hours was performed on the car and it took 2 and ****/2 weeks to complete... this is quite unacceptable
The headlight on th drivers side was not working. It came back on after driving it, and I don't know if it will go out again...
All looks well after we checked the car. Good, friendly service and a caring concern for doing a good job.
Nice job. Very professional.
Handled very professionally from the first contact. Beautiful job on the car. Was kept appraised on a timely fashion. Would recommend to anyone!
The work is flawless and the car is spotless
You did a great job on the repair of my car and did the work in a timely manner. Thank you
The car was done in a reasonable amount of time and looks original. I'm glad I gave Carstar the opportunity to work on my BMW. Good job!
Thank you. Appreciate the text communications and customer service.
I was more than pleased. The car was spotless inside and out. The cost was below what they had quoted me. I will recommend all my friends that if they need body work done, they would be real smart by going to Carstar.
Thank you so much for making what was a very troublesome problem for me and turning it into a relief because you made it that way.
Vehicle Make : Mitsubishi
car not ready when promised.........extra WEEK required by shop.
Lack of communication concerning when the vehicle would be ready. Caused me to have to pay more money for a rental. Car looks good, but poor service would deter me from recommending to others.