Body Shop

Real Reviews From Verified Customers

Syeda Z.
Vehicle Make : Mazda
5 out of 5
11/6/2025
Good service
Stuart W.
Vehicle Make : Dodge
4 out of 5
11/1/2025
Yes, we are completely satisfied! Your team treated us right from the beginning. Kyle completed a quick, but comprehensive estimate for the repairs and ordered the parts immediately. We brought our vehicle in and the repairs were done within two days. That's impressive! We are very pleased with the quality of the repairs. We will recommend your services to our family and friends. Sincerely, Stu Woodside
Marjorie S.
Vehicle Make : Toyota
4 out of 5
10/26/2025
I wished only that the work could have been completed sooner.
Kelly P.
Vehicle Make : Volvo
5 out of 5
10/22/2025
Everyone was kind and explained the process and repairs well. The communication via text throughout the week was great. I am happy with the results.
Sandra S.
Vehicle Make : Toyota
5 out of 5
10/3/2025
Fast friendly service, just got the car back but it looks great, thank you so much for all your help
Jeffrey L.
Vehicle Make : Kia
5 out of 5
9/25/2025
Nice job
Joe D.
Vehicle Make : Chevrolet
5 out of 5
9/24/2025
Great service, great workmanship. Thanks, Jason
Denise K.
Vehicle Make : Honda
5 out of 5
9/18/2025
Carstar was great! From the estimator to the you g ladies at the reception desk, everyone was efficient, professional and very nice. They even washed my car!
Sydney D.
Vehicle Make : Toyota
5 out of 5
9/15/2025
Kyle was awesome!
Amy P.
Vehicle Make : Kia
5 out of 5
9/13/2025
This is the second time we have used Carstar Eastern Hills and were completely satisfied both times. The staff is friendly and answers any and all questions. They update you promptly with text alerts and even finished the repairs earlier than expected. We highly recommend Carstar
John C.
Vehicle Make : Acura
5 out of 5
9/3/2025
Gene was awesome. Clerical check out and reception was very professional and helpful.
Faith S.
Vehicle Make : Mazda
4 out of 5
8/7/2025
Started with Rob in Newfane and ended with Kyle and Cassandra in williamsville and all were absolutely amazing! They informed me every step Of the way what was going on with my vehicle. Very understanding when issues were brought to their attention. Highly recommend Carstar!
Joann B.
Vehicle Make : Jeep
5 out of 5
8/6/2025
Outstanding repair and service support.
Joyce H.
Vehicle Make : Subaru
5 out of 5
7/28/2025
Was very pleased with the work done on my vehicle. Everyone from customer service to service repair worker were accommodating & informative. Vehicle was done in time quoted. Would highly recommend carstar for any kind of vehicle repair.
Lawrence R.
Vehicle Make : Mazda
4 out of 5
7/21/2025
The repair looks great. The only problem was the changing of the pair estimates of finish repair changing daily. From 9 days to 14 days.
Rebeccaa K.
Vehicle Make : Subaru
5 out of 5
7/19/2025
Everything went smoothly and everyone was super friendly!
Rachel M.
Vehicle Make : Chevrolet
5 out of 5
6/28/2025
Excellent service, happy with the whole experience
Sheila G.
Vehicle Make : Toyota
5 out of 5
6/24/2025
Very satisfied
Sally B.
Vehicle Make : Chevrolet
5 out of 5
6/17/2025
Prompt, kept me informed, and painless!
Melinda R.
Vehicle Make : Nissan
5 out of 5
6/17/2025
Nice and friendly environment, great staff, easy to reach, very accommodating with car rental, great job on repairs. I highly recommend them.

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