The car looks and drives great. Thank you for all your help.
Excellent customer service from Carlos and the staff. Carlos is very knowledgeable and professional. Thank you for making me feel comfortable and keeping me informed by sending me text messages and calling me. And thank you for taking good care of my car. I will definitely recommend to family and friends.
Carlos was awesome. Car looks great...running excellent!!
Great job! Exceeded expectations. The receptionist just took care of all my paperwork and saw me as a walk in. The gentleman who took care of working on my car called me back when I called for a follow up. Everything was on schedule. I’m glad AAA and Gosch are working together to take care of my needs.
Great work. Great communication during the process.
My technician was excellent.
All went well. The service and updates via email impressed. There were a couple of incidences when requests for return calls left me wanting. However, all in all, well done.
Sincerely, John G
Richard needs to have a little more time to return calls to
His customers. He doesn’t seem to make time to return calls or even as the calls.
I was promised some touch up work on the body for free on two locations, The touch up was not done you denied ever knowing about the touch up, The sales manager came out to talk with me and explained that you would never do thousands of dollars worth of work for free I did not bother to tell him he didn't know what he was talking about, Richard Ramirez took care of me and I do understand that he was married that week and that a big deal much bigger them touch up on my truck, Your Manager was on total defense of your collision center that he failed to see I was simply woundering why Richard had not advised you of the free touch up repairs and althought the manager did offer to do the touch he missed the whole point it should have already been done when I picked up my truck
Factory parts were used and couldn’t be more happier.
Richard Ramirez kept me informed during the process and the work completed was PERFECT.
The service was Amazing starting with Linda and then with Richard. Richard took good care of us and our car. We are very happy with the job they did and we will definitely refer Gosch collision to anyone that may need that service. We are very thankful and grateful for everything.
Awesome, fast and my car looks brand new????
Hello, i was no completely satisfy because I encounter one problem with the signal of my car on the left side. When I use my turning signal to the left the click goes faster than it should , and you can tell because When you use the signal on the right it clicks normal. I mean it is not a big problem but I had like my car no to have anymore issues to be fixed . Thank you!
Excellent work and service. VERY FRIENDLY AND PROFESSIONAL!
Repair looked great, appreciated the text updates and the detail job
Onlyt thing that was t done to be honest is truck interior was not vaccumed
My car looks like a new car and it is a 2005 the job was very good. I have taken my car there before and have been very happy with it.Thanks
Fixed 1800.00 worth of stuff told me the smoking was fixed, 2 days later smoking worse and wanted 3500 more to try again. Seems you are practicing on my truck.
Everybody was great at collision dept. front desk , Carlos they did a great job.