Im super happy with the repairs look like new, perfect matching color, Mark always kept me informed, Kim fast paper work. So Happy
Excellent service, communication, and total respect for me! I will definitely recommend them and although I hope not to go back, your company is the first choice!
Everyone I met was very nice & seemed very knowledgeable.
I liked receiving calls to keep me aware of the status of my car.
I'm happy AAA recommended Fix.
Looks great and everyone was really nice to work with
I was pleased with the work that was completed on my car by the technician. I brought my car in on a Friday received an estimate and agreed to the work. Was told they would order the parts and was scheduled to have the work completed the following Tuesaday at 10:30. (Repair was estimated to take one hour). Dropped off the car as scheduled at 10:30, called late in the day to see if my car was ready since I had not heard from anyone. Was told me they didn't have the correct parts but the car would be ready the next day, Wednesday, didn't happen. Finally got my car back at the end of the day on Thursday.
It was awful. I was repeatedly told it would be finished and it wasn't. This happened three times. When it was finished it still had multiple glaring issues. Obviously they didn't check their work. The whole thing was a nightmare.
Very happy with the results!
Great service and customer service
We are very pleased with your service and communications. Great job!
Thank you very much for a great service. Our car looks great and I appreciate you making it so easy.
frequent repair status e-mails
Call me if you are serious about my answer. ****-****-xxxx
Car was fixed sooner than expected
Very friendly and efficient
Awesome team my car looks great
Madison made this process so easy! Her friendly and efficient demeanor made this a great experience :) Thank you for everything!
The Team was very efficient in keeping me updated on the process.
Fast and you guys cleaned my car which was amazing
Ding in passenger door was not repaired as requested nor was the scratch in the rear hatch door buffed out as requested. Shop rag and shop paper still in the car when I picked it up. Otherwise, the rest was good.
The staff was friendly, they answered emails promptly, and I had an overall great experience. I would absolutely recommend them to a friend.
The miscommunication of having the parts, when you did not, left us without our car for a week. Otherwise, everyone was polite and the work done was superb.
Vehicle Make : Volkswagen
Happy to have it back early. However, the driver outside mirror was not fixed and there are mechanic grease smears inside.
Katie, James, and Mike were all very helpful throughout the process of getting my car fixed. Their customer service was wonderful and I received multiple updates along the way. Thank you!
Excellent service! Very on top of updating and communicating with your customers. I'm happy with the result.
Some time needs to go by before I can be 100% positive the job was well done. If the paint looks as good as it does today I will be very happy!
Job was completed on time and they always kept me informed of the status.
Vehicle Make : Volkswagen
oit was nice doing business with you
Great service by everyone!
I accidentally inflicted a small dent in my wife's new Mercedes and she was not happy. Fix Auto quickly repaired the car and had it back to very quickly in perfect condition. Thank you Staff for helping me put this behind me. I am back in good graces with my wife!
Customer service was fantastic! I would highly recommend they to friends and family.
made it super easy and quick for me !
Costa Mesa facility is wonderful. Katie kept me informed and was so pleasant to work with. The entire team that worked on my car had to be best there is. Costa Mesa will be my facility that I go to!
fast service good communication very easy repair. car looks great
Very professional, very timely service and great communication!
I was very pleased with the service. Katie and James were very accommodating.
James and Katie were excellent at letting me know about the process.
SO VERY PROFESSIONAL AND COURTEOUS INDIVIDUALS TO WORK WITH- ESPECIALLY JAMES AT THE COSTA MESA LOCATION. I WOULD RECCOMMEND FIX AUTO TO ANYONE WHO WAS LOOKING TO HAVE BODY REPAIR TO THEIR CARS.
Good job! I liked the updates.
Great job and services, thanks
repairs were beautiful, plus the inside of my car
was spotless, windows, floor mats everything had
been cleaned. Wonderful experience....
I am very impressed with James's efforts in meeting the needs of his customers and his efforts to provide satisfaction.
I was pleased that the damage to my car was totally repaired. And was highly impressed with the cleaning performed on the inside and outside of my car. The great look of the repair and the detailing made my car look like new. Thank you!
They were very professional in deal with me and updating me on where they were at and when they would finish. They washed my truck when they were finished with the work which it was pretty dirty when I brought in. I would deffently refer anyone I know to have repairs done. I would rate your business at a 10 on a scale of ****-10
The repair job was great. You people are great to work with. Del C
Great quality work, fast and flawless communication
Yes u guys did such a good job my car feels 100% new just the way i bought it. Thank u guys at fixed auto
One the best customer satisfaction experience from estimate to delivery. I look forward to recommending Fix Auto to my friends and business associates.
Vehicle Make : Volkswagen
Amazing experience, thanks for everything!
Thank you for a timely professional repair on my car! 5 stars!
Amanda was wonderful, keeping me updated throughout the process. Thank you for doing such a great job.
Your staff was very helpful and went the extra mile to help me. I'm so thankful.
Amanda was super nice and personable! Car looks great!
I was very pleased with my experience at Fix Auto. My vehicle was completed extremely quickly and turned out better than I could imagine.
I will be getting touch about making repairs on the
bottom right side of the Infiniti as soon I have time
to be without the car. Beautiful job on Mirror.
While there was some confusion in the estimate area (back vs. front bumper), the repair job was very well done in that the Lexus looks like new.
Great job and quick repair
I appreciated the consistency in communication from your team. I hope I am never in need of your services again, but if needed, your company would be my first choice. I will let friends and family know as well. Thank you
Looks great. I gave Protective Film Solutions your info. They liked the job you did and will likely want to use you in the future.
Very good work in a short time, I am going to let others know that you are a trusted place to have body repair done , Thank you Glenn Miles, Nestle waters of North America.
You completed the repairs to my car way a head of schedule. You did great work and your staff was so friendly.
Very timely and did a great job.
Amanda was terrific and the car looks great
Very responsive and courteous. Kept me informed all along the way. Made my experience very positive.
You have a great team, it's professional, positive & answers all information asked. Thanks so very much for your help, work and time. I will refer your business to anyone that my need your service. Thanks
thank you Judy for Value you have added to my experience fixing my car. this is why I want to recommend Fix Auto to my family and friends. Thank you once again
You are the best auto shop ever!
I would happily recommend Fix Auto to anyone and will do a review on Yelp.
Vehicle Make : Mini Cooper
Everything was great! Thank you
They just took my car. I haven't yet received any service.
The staff at Fix Auto-Costa Mesa were courteous and repaired the body damage of my vehicle very well.