The people are fantastic: highly efficient, friendly, and professional.
I'm completely satisfied, you kept me updated on a daily basis and finished on time. Customer service doesn't get any better than that!
You were great and the front office people always courteous and helpful. Thanks for giving my old Nissan such good service.
Repairs were completed ahead of schedule and my car looks as good as new!
My looks great! You guys fixed my car super fast and kept me up to date with the progress! VERY happy with the results. thank you!
Good job, in a timely manner. Thank You
Leslie was super helpful and friendly all the way through.I can't get enough of her...I am hoping for another accident so we can do it again...
Vehicle Make : Volkswagen
I have always been happy with your work on previous cars. This time, you worked very smoothly with my insurance company to minimize my paperwork. I was impressed that you coordinate with the rental car company, as well.
My vehicle was not repaired to pre-accident condition. I had to bring it back the same day because of nibs in the paint, it was missing 2 clips, **** clip wasn't properly installed on the rear right and was dangling unsecured, there was overspray on the black plastic of the bumper, you used my old clips to secure my new parts...why?, the reveal was off on the right rear bumper where it meets the fender, and worst of all YOU DID A HAMMER OUT when the trunk pan should have been replaced. Don't know if you thought I wouldn't pull my spare tire and check your work but I did. I can see where you used a hammer to beat out my dents. Leslie called my wife and told her the plan was to repair and not replace. I called her back and questioned this method and she assured me my car would be repaired to pre-accident condition...with a hammer?!?! Some items were addressed when I brought the car back in that day, thank you for that but my overall experience has been negative.
Vehicle Make : Volkswagen
Everyone was very helpful, pleasant and flexible. My car looks like new again.
the extra care, effort and communication regarding my concerns about any non-OEM parts was very much appreciated.
Delivered on time, cleaner than I left it. Wish all companies were like you guys!
The best experience ever with an auto body shop. Fanucci’s auto is the best shop in town! They have a great team of professional talent!
My family and I have been clients at Fanucchi for almost 30 years. We trust that they do the best job, for a reasonable price, and in a timely manner.
Highly recommended. Thank you!
The office staff was very friendly!
I am missing the door lock knob for the left back door. You have
Thank you for all your kindness and help. The staff is really friendly.
Greatly appreciated your prompt attention and effort to get my car repaired ASAP. Thank you for the shuttle service bringing me home; I needed it even more to go get the finished vehicle. I thank you for your kindness efficiency and professionalism