Vehicle Make : Volkswagen
Yes, Liz was a pleasure to deal with and the car was ready when it was originally estimated to be ready. The car looked like new after the repair. Well done!
The absolute best people and skilled workers. Mike treats everyone like they are family!
I think Mike's towing is extremely customer oriented. Bringing ones car in for auto repair can be an unsettling experience, but Mike made this experience quite clear and explained the process comprehensively. I believe he took the extra step to insure my satisfaction. Thank you Mike, and thank your staff for me please.
Mike's Collision Center is the best, as always!!!
Very nice group of people would use them again
Thank you for your high quality work and constant communication. While I don't love seeing you all (since it doesn't mean good things for my car), I know that the work will be exceptional. Thank you for all you do.
Excellent service and job. Only concern is strong chemical smell. Not dissipating.
Great people and a job well done!
Service done on time. Everything that was promise/ agreed upon inspection. Was completed.
Thank you Mike and your staff!! You have done an excellent job. In addition your customer service is over the top.
Very professional,good people, and very friendly!
Everyone involved was great. Service was efficient and knowledgeable. Special thanks to Mike who was kind enough to pick me up.
You guys are the absolute BEST!
Great service and excellent work. would recommend to everyone I know
Great service customer service is outstanding .
Thank you God Bless
Excellent customer service all around the team at Mikes towing and auto body really does put cuatomer servixe first and they did a freat job on my repair
Excellent and friendly service with regular timely updates on progress. Thanks!
Awesome job!! I loved getting the txt updates!
The communication was excellent! Great customer service, everyone we met was incredibly friendly, competent and kind. Thank you so much!
The folks at Mike's made the experience very nice they were very informative and very helpful. Everyone was very cordial. And the work was done in the time frame suggested. No complaints here no worries! Thank you!
High praise to all I dealt with . I will sing their praises. Great people and a great job done on my car repair. They went over and beyond my expectations ! Nothing like a family owned shop! Thanks again, Diane
You did an amazing job! We are so pleased with your exceptional
service. I will definitely recommend you to friends
Always an easy experience and a great job. Excellent customer service.
Thank you for the fast repair service :)
You guys took the stress out of a bad situation and I am grateful for that. Repair done ahead of my expectation and I can't even tell I have a new bumper. The constant communication was awesome. Thank you for a good experience.
Mike's was efficient and the repair to my bumper looks great.
Great service. Friendly people
I've had work done by Mike's before & they always do a great job.
Mike, you are already aware of this. For some reason we never received any texts from you. Your service failed you. Only the e-mails and phone call got through. Also, twice you received the wrong part. Shouldn't your "parts manager" be more attentive to what he is ordering?
Mike provides THE most fair, reliable, respectable, professional, expert service available.
You are all so wonderful, accomodating and professional. Thank you so much for EVERYTHING! I appreciate your kindness. The car looks fantastic!
Outstanding in every way. Kept in touch each day, repairs done in time. Very fine and honest people. A Stressless experience.
You were quick and did a good job.
Unfortunately have been a repeat customer many times! Always go back to Mike's! They go above and beyond! Great work. Just like new again!
Very quick and professional.
So happy to have our car back! Thank you for being so professional and making the whole experience as easy as it could be under the circumstances!! Really appreciated all the updates too!
Professional staff members. Very organized and make the process very easy and quick. Thank you
Everyone from Mike to Liz were very professional, informative, and friendly. And the work took much quicker than expected
Great people working at mikes ! Honestly it was a pleasure having your company work on my car. Even with a little hiccup Mike handled it and made the experience overall amazing ! Thanks once again
The quality of the work done on my SUV was outstanding. Looked like it just came from the factory. A special thanks to Mike for his special touch and the stories about the Grand Kids. Thanks again for a great job and I'm sure to recommend Mike's Towing to all my friends.
Not being ready when scheduled would be my only gripe.
Liz was great as was Mike and Dan from Geico was efficient.
To top things off Mallory from Enterprise was pleasant to work with.
Everyone was curtious and helpful. Service was very fast!
Mike's does a great job. I recently was in an accident and had my car repaired at Mike's. It looks better then when I first purchased the car. Thanks so much for everything.
Not happy with the insurance adjuster keeping me apprised of the repair changes. Not sure how the car was fixed, body work vs paint less deny repair which looks like the case but I was never informed as of now. There are a few scratches left from the incident
Car was dirty and not washed prior to me picking it up
Overall wonderful experience with mikes! I love the text message updates since I am not able to answer the phone at work & would still be able to stay up to date. Also the woman in the office was very pleasant anytime I did call. Also the owner Mike is so nice and a truly respectable business man, I will definitely be using his shop for any further repairs for my and my family's vehicles!
Very nice family owned business highly recommend it to anybody to go there to get work done Thanks again for getting my vehicle back on the road again.
Thanks so much. Everyone was so nice, and helpful!
Mike and his staff were great. Friendly and professional. Walked me through the process and explained everything thoroughly. I really didn't have to do anything other than show up with my car. I dropped it off and had a rental waiting for me. The work only took a day and I was back in my car the next day. I can't say enough about Mike and his staff. It's a really well run shop and they do excellent work. All and all, I'm happy!
First let me say the people I dealt with were all very nice. However I dropped off my car at 8:30 on a Monday morning and asked when it may be finished and was told it should be done that Friday. Then on Wednesday I was told it would be done Monday. Monday I was told it would be done Tuesday. Tuesday I was told it would be done Wednesday. So I rearranged my schedule over and over and over again. This made for a miserable experience and seemed to indicate the shop had no ability to monitor their workload.
Vehicle Make : Volkswagen
I just picked up the car and it looks great.
Courteous, efficient and a pleasure to deal with. Thank you again.
Vehicle Make : Mitsubishi
I had the BEST experience possible and it is always difficult and stressful when dealing with auto work. The process was seamless from my very first contact with Geico, with Mallory from Enterprise, Peter from Geico and the entire Mike's Team!!! Getting text updates was awesome ???? and I felt confident that my car was in the best hands. I'm recommending you to EVERYONE I know ????
Job was done quickly.
Everyone SO nice.
Thank you for pulling a dent at no extra charge!
Everything made so easy with geico and enterprise right there.
Car looks great and is clean.
Excellent Service. All staff was very pleasant.
I will definitely recommend to our friends
rear bumper cover is loose and doesn't fit right around the trailer wire connector
it looks like it was cut out with a knife not cut from the factory difficult to open the trailer wire connector cover
I cannot believe how quickly the repair was done, Looks great, definitely comfortable bringing my Porsche back there to Mike's excellent work
Always a great experience.A loyal customer for 20 plus years.Top quality workmanship and customer service.Thanks Mike!
Great work just as it was the last time I had my car repairs done at Mike's.
Punctual and very informative about the timeframe of the repairs
Would recommend mikes to anyone!
You're the BEST! My car looks beautiful and was ready on time. Thanks so much for a job well done.
Excellent and timely service! It was nice to go to one place and have the adjustor check the car, leave the car and get a rental vehicle all in one place. Thank you!!
Fantastic service, and very good job. Kept me informed throughout the whole process. Highly recommend!
Thank you also for the rental really appreciated !
I was very impressed with the service. Cordial and accommodating. I would recommend mikes to my friends in need of service.
Exceptional service. I was extremely happy with the prompt professional way my repair was handled. Liz was the epitome of customer service, her friendly and knowledgeable attitude was spectacular, she's a gem. I was kept up to date via e-mails almost daily letting me know the status of my car. And the finished repair was amazing. Thank you everyone at Mike's. There should be more businesses that practice the high standard caliber of yours.
Most professional company I've dealt with. I'd recommend them to anyone and everyone.
As always, outstanding work. The highest compliment I can pay you is that it's excellent work, done by a highly reputable and genuine staff. You have my business going forward and I will definitely tell all my friends about you too! Thanks!
Great service, very good customer service. I would recommend them to anyone.
Mike's is fantastic. Great service and communication. So happy to have my car back!
Everyone was very professional and my car looks great. Mike and Liz as well as the rest of his team were very professional and gave me A Plus service.
Could not be happier with the great service. Many thanks.
Great people to work with, will send any work your way
There are a few nicks (new) on the hood (right side). I am happy to provide a picture. These nicks were not there when we brought the car in.
Thank you very much for the excellent repair service.
Great communication and very helpful agent as well
It's as if the vehicle was never damaged, excellent job. Highly recommend
The whole experience was really wonderful! Thank you for taking such good care of me and I if I ever have any other Collision needs I will be back!
Vehicle Make : Volkswagen
Wonderful service, nice people. Thank you so much!
Thank you so much for your great service not only on my car but taking it a step further and helping me out with transportation during the repair time. You definitely went above and beyond.
Great job. Enjoyed the email updates
The repair was top notch and customer service was professional thanks again
My car looks like it is brand new! I loved getting updates along the way and was completely surprised to find out it was completed so quickly and way under the estimated time! Thank you for taking such wondeful care of my 'baby!'
Excellent job! Very professional!
I will be recommending you to anyone I know that needs your service! Your business has such personable people who are professional and informative. The repairs are done in a timely manner, updates are always given to the customer. Superb work couldn't be happier! You guys are the best in the business!
Mikes did a great job with my vehicle. I would highly recommend them to others!
Extremely happy with updates, punctuality, service and friendliness
Job well done. Will recommend you to fruiends in need of car body repair
Vehicle Make : Mitsubishi
Thank you so much to the team at Mike's. My car looks brand new and I couldn't be happier with the results!
Very happy with the work done by your team.done in a timely and efficient way.could not have been happier.thank you ???? Mike for a job well done
Great job. Loved the details
Excellent job....You did a great job with getting the color too...!!! She looks great thank you so much...;-)
Mike and staff were absolutely friendly and knowledgable in every aspect. From the moment I walked thru the doors I was treated like family and would highly recommend them to anyone in need of bodywork done. My truck was completed on time and was extremely satisfied with the work
Your shop is friendly, efficient and expertise at getting the put back together like new. I love the convenience of having Gieco and Enterprise right there at the shop. Mike and Liz are so nice and easy to work with. I am and will continue to highly recommend to anyone I know who needs car repairs. Thanks again Mike on such a beautiful job.
Completely satisfied! I will highly recommend Mike's in the future.
wonderful staff.....very helpful...very nice!
Everyone was nice, professional and prompt. My car looks like new. I appreciate that it was vacuumed as well. I will recommend you to my friends.
Could not have been more helpful or professional.
Would definitely return to their services if need be.
Mike is in incredibly generous and kind man I wouldn't go to anybody else because he has treated us so far above and beyond how anyone else can treat us he helped us with everything and was completely giving in every aspect
My car looked beautiful! Thank you so much!
I really appreciated that I was updated almost every day to what was going on. My car looks better than when I bought it!
It took entirely too long for the repair to be done. The estimate was 2 weeks and it took an additional 4 business days.
Vehicle Make : Volkswagen
great people great job good communication
I am beyond satisfied. You went above and beyond my expectations and if I ever need repairs again I will definitely call upon you You will also get my highest recommendation to my friends and family. Thank you so much for the awesome service
I work in the insurance industry I am very happy with the work that was done perfect!!
Congratulations, everything and also job was well done.thank you!
I have had the pleasure of working with Mike and his team on at least four occasions. Each time I've been treated with the utmost kindness, honesty and professionalism. I've recommended Mikes shop to many of my friends. I will continue to do business with Mikes Collision in the future. Thank you Mike! (And your team of employees). Sincerely, Lori Maloney
The entire staff was very friendly and helpful. Would recommend business !
You are an amazing auto body repair shop,and I would recommend you to friends and family and most definitely use you again. Many thanks to everyone at Mikes!
Dosent match dosent look the same dosent look good i dont like it at all
We are happy with the overall experience. The staff is very friendly, courteous, and knowledgeable
Mike's Towing and Collision was very professional and did an excellent job repairing my vehicle. They kept me posted with emails about the progress of the repair and called as soon as the repairs were done. The staff was friendly and courteous. Would definitely use Mike's Towing and Collision again.
While the repair took longer than expected, the team at Mikes did a great job repairing the car and also communicating the issues as well as what would be done to solve the issue. Thanks for the hard work and communication through the process.
Excellent work - great job! Thank you.
Excellent service the best I ever had. Extremely happy with work done and customer service given
Keep doing the fantastic work you guys do !!!!
From start to finish everyone was was great. Repairs were top notch.
Excellent service! Readily available, thorough and very friendly! Thank you for all of your hard work!!
Everyone did an awesome job . It was fast quick and easy. Didn't have to do anything. So thank you , keep up the good work :D
I appreciated how friendly everyone was and also how clean my car was when I picked it up. I would definitely recommend your services to others.
everything was as promised. very professional and efficient. A very pleasant surprise
Quick, friendly and efficient. Loved the constant updates as to the progress of my vehicle. They made this process a breeze!
Car looks great, would recommend to all!!
I am thrilled with my car. Thank you so much! I have already started to recommend you to my clients if they should need your type of service.Janet,your the best!!!!
You were welcoming and concerned with my car and its repair.
I had never worked with Mike's Towing & Collision until the front end of my car was totaled. This was an enormous job and took several weeks. I have to say that not only was everyone on the staff incredibly polite and friendly, with informative updaters as to the progress of the repairs, but the car looks better than new, as if it came straight out of the showroom. Mike's Collision is the place to go!
Everyone was very friendly and helpful. I liked the text message updates as well. They did a great job with the car and even washed and vacuumed it before I picked it up. Thank you!!
Mike's made the entire process seamless, painless and fast. I am so grateful that everyone I spoke to was helpful, accommodating and friendly. I was not anticipating a headache free experience and was so pleasantly surprised by that fact! Thank you for taking care of my car and making it good as new. So appreciative!!
Great experience! My car looked beautiful when I picked it up! And having the rental car service right on site was so convenient!
Great customer service, would definitely recommend their services.
Very professional and did a great job.
There is no one better than Mike. His kindness quality of work and constant updates are truly unbelievable
Not only was the repair done well, my car looks gorgeous and it was vaccuumed. It was a nice touch. (The baby riding the necklace hanging from the rear view like a wrecking ball was a nice touch too!). Thank you!
A well run business. Nice people
Thank you for installing a beeper that actuall works the way it is meant to. Hopefully it will help me with my reversing in the future
The service was timely, Mike and his team were knowledgable and friendly and I knew what was going to happen and ir actually happened every step of the way.
I will tell family and friends about Mike and his team!
Mike's too great care of me! Having a car fixed is almost never a pleasant experience but the customer service, attention to detail, speed and quality of work made this a really great experience. I would highly recommend Mike's on all levels!
Amazed at the fast service!
Car looks very good!
Coordination with adjuster and rental car agent made it very easy.
Liz was very helpful and couteous.
Will certainly recommend Mikes!!
Very professional service. The car looks new. My car was cleaned and everything. Mike is the best. Very friendly and trustworthy. Liz was great too. Very helpful and welcoming. I will send all my friends your way.
Vehicle Make : Volkswagen
You guys are the best!! Thanks so very much for your attention to detail and customer satisfaction!!!
Thanks my car looks like new
Everyone was wonderful from the geico adjuster to Liz at the front desk to Mallory in the enterprise office and the shop manager they were all so helpful and professional
thank you kindly. Was not easy fix, but car is perfect. regards Marty and Sheila Sheehy
My car looks great! The regular texts were very helpful and convenient for me with my busy work schedule. Thank you guys!
You did the job and beyond. Great job, I am very please with everything. Thank you
Ok, I am the pickiest car nut there is. Mike's did a FABULOUS job on my 2014 Mercedes Benz. The damage that was fixed is incredible!! Plus, the nicest people to deal with EVER! From Mikes, everything was wonderful. We are in the car business and we would surely recommend Mikes alway's. xoxoxoxo
Work was done quickly and correctly. Constant communication nication about the progress of the work. Car looks great! Thank you to Mike and team!
Very good over all. You can tell it's what they do and they do it well.
Very professional staff providing courteous and prompt service!
An accident is never a good experience for anyone, but Mike and his crew made it as good as it could possibly be. Thanks for your excellent service. Margaret M
Very thorough and professional , great service! Thank you very much !!
Our car looks like it is brand new! Everyone took great care to make sure that the repairs and pick up went well. When I picked the car up, there was a problem with the driver's seat belt. It was resolved within 20 minutes. Thank you so much for your excellent service. I have already recommended you to one of my colleagues. Thank you again!
Mike and everyone who works there are very proffesional and show that they havevpride in their work. Its just a great business to support.
Work looks good! Please remember to call when the car is ready - we had to call & then were told - yes it's been ready for several days.
I would like to say that it has been a very pleasant experience having our vehicle repaired at your shop. I would also like to thank you for making the tire light go off even though it had nothing to do with the accident. I will certainly recommend you to others. I wish all businesses operated like this. Thank you so much
I like how quickly they repaired the car and the texts they sent on the progress.
Mike, Liz, and the crew at Mikes always give great service, excellent work, and most of all they are friendly and make the experience easy !
I'm glad to say I know Mike Tarzia and his mikes auto family
Excellent work this is my second time using you guys thank you
The quality of the work was excellent. The staff was friendly and able to answer every question. I also like how the text messages kept me up to date on what was happening and and adjustments to the schedule.
Nice job! Thank you very much.
Thank you for your great work! It feels like I have a brand new car!
We were pleased with the repairs and felt the communication from Mike's was terrific. Very friendly staff, thanks for taking care of our verano.
Really happy with my experience at Mike's. Very nice accommodating staff and did a great job on the repair. Highly recommended.
Fantastic repair, clean inside and out, I think you have a great place and will recommended you in the future. Thanks
Everyone was very professional and I especially enjoyed being informed by email as to the progress of the repair. This is the first time I experienced that level of professionalism. Thank you
made the process very easy - happy with the work
Da best! Great restoring and amiable staff.
Vehicle Make : Volkswagen
Mike's gets the job done. Exceptional service, communication throughout your repair work and job completed on time. Mike and his staff are exceptional. Can't say enough great things about my experience here---start to finish. Not that you want to have more car repair work, but you will want to come back here again, to deal with these awesome people! OUTSTANDING.
Fast and efficient great customer service
Car looks great, and I am impressed by how quickly you completed the job. The whole process was about as seamless as I could have asked for.
Just keep on doin' like ya been a doin' !!
Easy way to take care of an accident claim- drive in - get car inspected- drive out with rental car - drive back - drop off rental - drive out with repaired car - smooth and easy
Mike and staff
The job was exceptional. My Dad and brother were in the automotive business for over 50 years, so I know good auto repair and body work. The cost was reasonable, the time it took to repair was on target and the technology and daily communications were greatly appreciated. All aspects of the operation were very impressive.
Keep doing what you're doing.
You Kept us well informed on status of the vehicle during the repair process. Quality of work is excellent and you always exceed our expectations.