Very professional service. Everything went smoothly and timely. Car looks great. Thank you.
You guys were very kind and accommodating . You did a very nice job on my mom's car. My one suggestion is that when you see that the two headlights don't match at all, because you replaced the one damaged in the accident and the other looks old and cloudy, that you offer to put another new one in for a price. Now I have to go to another body shop to fix it before I can sell the car for my mom.
Customer service was great and my car looks beautiful! I wasn't expecting it to be waxed and cleaned! I will recommend Mike's to friends in the future if they need bodywork done.
My only frustration was with the Geico adjuster because he didn't return either of my phone calls.
we hope the repairs hold up over time
Amazing for the second time. I would recommend mikes too anyone
Mike's is the best around! Wouldn't go anywhere else!!
Thank you guys!!
Excellent. Amazing service, right from the start. The constant updates via text message were so helpful, and the staff was very considerate when issues arose. My initial appointment was on the day of a snowstorm and Mike's had the foresight to call me and arrange for an earlier appointment for the day before. The repair job looks great, just like new, very satisfied. I would highly recommend them to anyone looking to have work done on their car.
I am very happy to your excellent work you done for my Subaru. Your update message very impressive. Your costumer service excellent .keep up your good work.
Pretty considerate service. Nice and neat job.
Mike and his team are truly a pleasure to work with. From the first interaction to the last, everyone was friendly, courteous, and professional. Arranging a rental through Mike's/Enterprise was seamless and very convenient. The daily text message updates were great and the work was completed in the estimated time frame. The finished product is very high quality. I highly recommend Mike's!
Everything was great. Start to finish, thank you!
I always seem to have a good experience with my car.
Very nice people to deal with.
Excellent service and wonderful staff that work there.
Very efficient operation and great communication about the progress of the job.
They went above and beyond with my car. It looks better than before I had the accident! Thank you.
It was a very easy process. Everybody was friendly and helpful. Dropped our car off for reoairs, picked up the rental on site and we're done. When the repair was completed our car looked fabulous was surprised to see it all detailed up inside and out. Being winter, that is not how I left it with you. Thank you. Will recommend and use you again. Mark
This is my second time going to Mike's for car repair. Both times have been great. GEICO and Mike's make the experience of having an insurance claim easy and quick.
As always you do a great job.
Thank you very much for the work and service. My car looks great!
everyone very friendly and available to answer all my questions when I would just show up to ask them
After getting a second opinion on the repair of my vehicle, in regards to what was told to me as "previous body work" by Mike's, that the accident did cause the damage still left in the radial area of impact which was not touched. Which I brought to the attention. And there are some electrical issues which were not present before. I didn't appreciate that there was not a walk through of the vehicle before signing the papers and getting handed the keys. The shop didn't even call me in the beginning to confirm the information they received which caused a longer delay on having my vehicle repaired, because the damage was not repaired when I did a quick walk through before driving away. My was was just there two months ago. These things weren't present then and shouldn't be now. Obviously the accident caused the damage. So, yes, I am upset because I fee like I wasn't taken cared of like I expected.
Vehicle Make : Mitsubishi
This shop is truly AMAZING!!! Every step from the initial call to the day you pick up your vehicle, these folks keep you updated and always have a great positive attitude.... They take away the stress...they have an on-site rental car service which makes transitioning extremely easy!!! The work done is very reasonable and professionally performed!! I recommend them to everyone and anyone who cares about great service for an amazing price!!
The entire process was fast and easy. Thank you.
Staff were very professional and nice
I was so relieved when I picked up my car ,,there was no sign of the accident and no smell from the airbag that deployed ,, my car looked brand new! I am so grateful that you were so thorough and would not release my car till it was perfect. Thank you all so much for all your hard work and care that you gave my car.
thanks for keeping me informed and giving me a totally repaired and cleaned car back!!!
The work that was done at Mike's was of the highest quality they kept me updated as the work was being done mike himself checks and makes sure that everything is done not that he needs to his employees are the best the shop itself is kept neat and parts are kept I n order the work was done quickly and professional as I was promised the vechile came back to me like new I want to thanks mikes again for a great job anyone who needs work done this is the place to go Thanks the Rywolt farm
very fast and pleasant service... would recommend to everybody in need of any car service... A
Very professional Good to deal with and kept you updated. Would recommend.
Thank you for your good work & kind considerations
I was very pleased with how friendly and helpful they were , they took very good care of my car and it looks brand new. I would highly recommend them to family and friends who are in need of a repair shop. Thank you :)
Very streamlined process. Very professional.
I so appreciated your professionalism & yet you were extremely friendly. You filled me with confidence on your abilities which were more than apparent when I saw my car after you effectively & efficiently repaired it! Keeping me updated was added benefit as was the washing/cleaning of my car. I will actually miss you! I will whole-heartedly recommend you if anyone should have need for your services. I've already told a few people of the great experience I had with you but they currently have no need of your service. I think they were keeping this info for reference in case they should need you. One person asked me for directions!!! Anyway, thank you so much!!! I truly appreciated you all!!!
I will recommend Mike's to everyone needing body work!
My experience has always been met with professional customer service
Everyone was always so friendly. I knew that Mike was working to get the car done as soon as he could. I was always kept in touch with and communicated with in regards to expectations of when the vehicle would be done.
Very pleased. The repairs that you did make my car look like new!!!
The process was very easy and smooth. It was also incredibly helpful to have someone help me move car seats from the rental to my car with two small kids in tow. Thanks so much!
The customer service at Mikes was and is fantastic. Unfortunately this is the third time we have had to call upon them for their expertise and without fail, they have performed to the highest of standards. They even have car rental collaboration and they met me there with a rental car, never leaving me without transportation. This is why we keep returning and will tell others to do the same when in need. Saved once again! Thanks Mike's!!!
Everyone was very nice and did a great job on the car looks better than when I bought it
Far exceeded expectations in every possible way. Convenient, courteous, honest, etc. What a pleasure. Thanks!
Vehicle Make : Volkswagen
Excellent and friendly service, Liz is the best. Thank you
I was very pleased with the repairs you did on my Honda Civic. It was a pleasure working with you. Thank you, Anne Riddle
Super professional and local
Business. Made an unfortunate situation positive. Thank you!
Car looks great lines match up and the car was cleaned better than the guy I pay 100 detail too. I would recommend your company to anyone. Thank you for your great job
Extremely fast service and the work looks great. Thanks you very much!
Everything well organized and efficient. Appreciated the email updates on progress. Customer service is excellent.
Vehicle Make : Mitsubishi
I love your work the best place to get body work.
Car looks brand new. Thx so much. Mikes towing and collision is awesome
Some of the damage was not noticed until after picking up the car. I took it right back to the shop, and MIke really took care of things. He gave me a rental (very easy pick up at Enterprise) and made sure that everything was working right. Mike and Liz made the whole experience very easy to deal with, and made sure everything was done right. Good people to work with!!
I was so pleased with everything to do with mikes, the staff the service the service was off the charts, always kept me informed , done on a schedule . And the car looked as good as new!!!! Couldn't be happier first class shop.
Everyone very friendly. Excellent service. Quick repairs. Will definitely come back and will recommend to others. Thank you......
Courteous, knowledgeable staff. Fast service. Car looks great!
Mikes towing is so professional and helpful that I couldn't imgagine bringing my car anywhere else.
Amazing. Feels like I'm driving a brand new car
Great people and customer service
From beginning to end, every aspect of the services provided were top notch. Every person I dealt with was completely professional, courteous and a pleasure to work with.
My car looks and feels wonderful and was finished in a timely fashion, thank you also for making my expereance with hertz much better than with enterprise. Thanks again for a job well done. You can be sure I will pass my expereance on. ????
This is the third time I have used Mike's Towing & Collision and I can honestly say he is just amazing. He goes out of his way to accommodate his customers and after he completed my car it looked like I just drove it out of the show room for the first time. Thank you Mike for your hard work on my car!
Not to happy but it is what it is
Above and beyond in customer service!
Mike is a kind man who
Provides excellent service!!!
So easy to work with, the best ever
Everyone I dealt with was very friendly and the repairs were completed quickly.
Great work every time. This is our second experience using this shop. Would highly recommend your business.
Excellent communication timely and accurate. Clean work, the car looked like new. Mike is honest, open about the necessary repairs and listens to your concerns answering questions with clarity and honestly. Eveyone I delta with in the shop, from the Geico reps to the mechanics were friendly and willing to show you why a piece needed to be replaced even if you thought it looked ok from your eyes. Just an all around excellent experience and I would definitely recommend them to anyone who needed repairs either from an accident or just something that is not working properly. Thank you so very much Mike, and company from call takers through insurance adjusters and mechanics just an excellent experience! !
The service at Mike's was very good. My two issues are I received constant email updates every day until the day it was scheduled to be ready..then I heard nothing. I had already planned to have my car back so I was without a vehicle that day..thankfully though it was not ready Mike's did cover a rental car for me and had Enterprise drop it off at my office.
More importantly I picked up my car today and didn't notice the rattling sound it was making until my ride home. I'm disappointed that I will have to call back in the morning and probably bring it back in, which is hard to schedule with work and I can't be without a vehicle.
Very pleased with Mike and his team of professionals.
From start to finish, I couldn't have been happier with the service. The people could not have been more friendly and helpful. My car looks great and it was ready as promised. Having an Enterprise person onsite made the whole process even easier.
The workmanship was excellent. While being repaired, my car's license plate, wiper blades and wiper arms we stolen. I had to go to the DMV and spend ****.5 hours there getting new plates.
I NEVER had a more professional staff handle a claim. From the start of the repair to it's completion, it was executed in an expert manner. The staff is considerate of my time, as well as overall costs.
I would recommend your service to anyone, and will certainly spread the word to my friends and famioy members.
Thanks for a job well done.
Excellent service from start to finish. Car repair was better than expected and Mike and Liz were outstanding in all aspects of the job. I would definitely recommend Mike's to anyone needing auto body repair work.
Friendly, fast, and excellent service. I particularly liked the frequent updates via text. Will definitely recommmend.
Every part of the process was seamless and problem free. The staff was extremely professional and helpful. The end product repair exceeded my expectations. I will definetly recommend Mike,s to friends and family. To the whole team at Mike's...grwat job and thank you very much for the enjoyable and easy process.
Car looked like new, thank you!
Very Pleasant experience, receptionist very nice.
So happy with the speed of repair, attention to detail and going that extra step to be sure I was satisfied. Thanks so much!
We had am experience that makes having an accident worth while. They were absolutely delightful and I would definitely recommend them to anyone unfortunate enough to need a collision specialist. Thank you so much!
Mike os the best! I recommend him hoghly, and will not hesitate to return when needed. Great experience. Very nice man that does great work!
The coordination between Geico and your company was impressive. The fact that your shop stayed open well after 5 pm on a Friday night was incredible. Thank you so much for the service. I will recommend you.
Great work car looks need again. Liz was a pleasure to work with. She was great.
Vehicle Make : Mini Cooper
You guys are great!
Had to reset all of cars programs from air pressure to phones. Car wasn't cleaned. Outside or inside.
My wife's SUV looks brand new again and she is loving it. Thanks
I was very pleased with the work that was done. You can not tell the car was ever hit. The communication was excellent.
I was a little frustrated with how long it took for my car to be fixed, but getting into a completely cleaned car was extremely nice and unexpected so it made up for the wait.
Staff was polite, helpful and friendly. Also did a great job with the repair. Would defiantly use them again if needed.
Vehicle Make : Volkswagen
we dropped our car off on Thurs morning and it was done Friday afternoon!
Extremely happy with the work and turnaround time.
Front camera of my car is not working. It is not easy find time to drop the car again and fix it
good quality,good service
Really great job. So easy to work with Mike's.
Great experience, friendly service. Keep up the quality work!
I am super impressed with how the car was repaired it's beyond expectation. Great job and good place to do business with!!
Thank you !
The whole experience very positive. From Liz to
It was great to get updates on the progress of the work being done. The work was done early and it looks great.
Very nice. Thank you for making the car look new again.
Ken & Nancy
Its not often that you are given a price on a job and when its completed they charge you less than quoted. I was very pleased all around and will recommend Mikes Towing to anyone who asks.
Thanks for the great work!
We were very pleased with the excellent job you performed on the BMW. Indeed, we couldn't be more pleased. Should we ever have another serious need for auto repair in the future, you folks at Mike's are going to be our "go-to" service center. Many thanks.
The email updates were very welcome.
Vehicle Make : Volkswagen
All went well.
Very well coordinated. I will refer you to friends if asked.
Always a pleasure. Thank you
Excellent job! Quick turnaround! Thank you!
Great experience, I would definitely take my car their again !
Gap where nose meets hood touches one side (needs to be adjusted about ****/8"). Otherwise good job. Can this be easily corrected?
Vehicle Make : Volkswagen
Yes, Liz was a pleasure to deal with and the car was ready when it was originally estimated to be ready. The car looked like new after the repair. Well done!
The absolute best people and skilled workers. Mike treats everyone like they are family!
I think Mike's towing is extremely customer oriented. Bringing ones car in for auto repair can be an unsettling experience, but Mike made this experience quite clear and explained the process comprehensively. I believe he took the extra step to insure my satisfaction. Thank you Mike, and thank your staff for me please.
Mike's Collision Center is the best, as always!!!
Very nice group of people would use them again
Thank you for your high quality work and constant communication. While I don't love seeing you all (since it doesn't mean good things for my car), I know that the work will be exceptional. Thank you for all you do.
Excellent service and job. Only concern is strong chemical smell. Not dissipating.
Great people and a job well done!
Service done on time. Everything that was promise/ agreed upon inspection. Was completed.
Thank you Mike and your staff!! You have done an excellent job. In addition your customer service is over the top.
Very professional,good people, and very friendly!
Everyone involved was great. Service was efficient and knowledgeable. Special thanks to Mike who was kind enough to pick me up.
You guys are the absolute BEST!
Great service and excellent work. would recommend to everyone I know
Great service customer service is outstanding .
Thank you God Bless
Excellent customer service all around the team at Mikes towing and auto body really does put cuatomer servixe first and they did a freat job on my repair
Excellent and friendly service with regular timely updates on progress. Thanks!
Awesome job!! I loved getting the txt updates!
The communication was excellent! Great customer service, everyone we met was incredibly friendly, competent and kind. Thank you so much!
The folks at Mike's made the experience very nice they were very informative and very helpful. Everyone was very cordial. And the work was done in the time frame suggested. No complaints here no worries! Thank you!
High praise to all I dealt with . I will sing their praises. Great people and a great job done on my car repair. They went over and beyond my expectations ! Nothing like a family owned shop! Thanks again, Diane
You did an amazing job! We are so pleased with your exceptional
service. I will definitely recommend you to friends
Always an easy experience and a great job. Excellent customer service.
Thank you for the fast repair service :)
You guys took the stress out of a bad situation and I am grateful for that. Repair done ahead of my expectation and I can't even tell I have a new bumper. The constant communication was awesome. Thank you for a good experience.
Mike's was efficient and the repair to my bumper looks great.
Great service. Friendly people
I've had work done by Mike's before & they always do a great job.
Mike, you are already aware of this. For some reason we never received any texts from you. Your service failed you. Only the e-mails and phone call got through. Also, twice you received the wrong part. Shouldn't your "parts manager" be more attentive to what he is ordering?
Mike provides THE most fair, reliable, respectable, professional, expert service available.
You are all so wonderful, accomodating and professional. Thank you so much for EVERYTHING! I appreciate your kindness. The car looks fantastic!
Outstanding in every way. Kept in touch each day, repairs done in time. Very fine and honest people. A Stressless experience.
You were quick and did a good job.
Unfortunately have been a repeat customer many times! Always go back to Mike's! They go above and beyond! Great work. Just like new again!
Very quick and professional.
So happy to have our car back! Thank you for being so professional and making the whole experience as easy as it could be under the circumstances!! Really appreciated all the updates too!
Professional staff members. Very organized and make the process very easy and quick. Thank you
Everyone from Mike to Liz were very professional, informative, and friendly. And the work took much quicker than expected
Great people working at mikes ! Honestly it was a pleasure having your company work on my car. Even with a little hiccup Mike handled it and made the experience overall amazing ! Thanks once again
The quality of the work done on my SUV was outstanding. Looked like it just came from the factory. A special thanks to Mike for his special touch and the stories about the Grand Kids. Thanks again for a great job and I'm sure to recommend Mike's Towing to all my friends.
Not being ready when scheduled would be my only gripe.
Liz was great as was Mike and Dan from Geico was efficient.
To top things off Mallory from Enterprise was pleasant to work with.
Everyone was curtious and helpful. Service was very fast!
Mike's does a great job. I recently was in an accident and had my car repaired at Mike's. It looks better then when I first purchased the car. Thanks so much for everything.
Not happy with the insurance adjuster keeping me apprised of the repair changes. Not sure how the car was fixed, body work vs paint less deny repair which looks like the case but I was never informed as of now. There are a few scratches left from the incident
Car was dirty and not washed prior to me picking it up
Overall wonderful experience with mikes! I love the text message updates since I am not able to answer the phone at work & would still be able to stay up to date. Also the woman in the office was very pleasant anytime I did call. Also the owner Mike is so nice and a truly respectable business man, I will definitely be using his shop for any further repairs for my and my family's vehicles!
Very nice family owned business highly recommend it to anybody to go there to get work done Thanks again for getting my vehicle back on the road again.
Thanks so much. Everyone was so nice, and helpful!
Mike and his staff were great. Friendly and professional. Walked me through the process and explained everything thoroughly. I really didn't have to do anything other than show up with my car. I dropped it off and had a rental waiting for me. The work only took a day and I was back in my car the next day. I can't say enough about Mike and his staff. It's a really well run shop and they do excellent work. All and all, I'm happy!
First let me say the people I dealt with were all very nice. However I dropped off my car at 8:30 on a Monday morning and asked when it may be finished and was told it should be done that Friday. Then on Wednesday I was told it would be done Monday. Monday I was told it would be done Tuesday. Tuesday I was told it would be done Wednesday. So I rearranged my schedule over and over and over again. This made for a miserable experience and seemed to indicate the shop had no ability to monitor their workload.
Vehicle Make : Volkswagen
I just picked up the car and it looks great.
Courteous, efficient and a pleasure to deal with. Thank you again.
Vehicle Make : Mitsubishi
I had the BEST experience possible and it is always difficult and stressful when dealing with auto work. The process was seamless from my very first contact with Geico, with Mallory from Enterprise, Peter from Geico and the entire Mike's Team!!! Getting text updates was awesome ???? and I felt confident that my car was in the best hands. I'm recommending you to EVERYONE I know ????
Job was done quickly.
Everyone SO nice.
Thank you for pulling a dent at no extra charge!
Everything made so easy with geico and enterprise right there.
Car looks great and is clean.
Excellent Service. All staff was very pleasant.
I will definitely recommend to our friends
rear bumper cover is loose and doesn't fit right around the trailer wire connector
it looks like it was cut out with a knife not cut from the factory difficult to open the trailer wire connector cover
I cannot believe how quickly the repair was done, Looks great, definitely comfortable bringing my Porsche back there to Mike's excellent work
Always a great experience.A loyal customer for 20 plus years.Top quality workmanship and customer service.Thanks Mike!
Great work just as it was the last time I had my car repairs done at Mike's.
Punctual and very informative about the timeframe of the repairs
Would recommend mikes to anyone!
You're the BEST! My car looks beautiful and was ready on time. Thanks so much for a job well done.
Excellent and timely service! It was nice to go to one place and have the adjustor check the car, leave the car and get a rental vehicle all in one place. Thank you!!
Fantastic service, and very good job. Kept me informed throughout the whole process. Highly recommend!
Thank you also for the rental really appreciated !
I was very impressed with the service. Cordial and accommodating. I would recommend mikes to my friends in need of service.
Exceptional service. I was extremely happy with the prompt professional way my repair was handled. Liz was the epitome of customer service, her friendly and knowledgeable attitude was spectacular, she's a gem. I was kept up to date via e-mails almost daily letting me know the status of my car. And the finished repair was amazing. Thank you everyone at Mike's. There should be more businesses that practice the high standard caliber of yours.
Most professional company I've dealt with. I'd recommend them to anyone and everyone.
As always, outstanding work. The highest compliment I can pay you is that it's excellent work, done by a highly reputable and genuine staff. You have my business going forward and I will definitely tell all my friends about you too! Thanks!
Great service, very good customer service. I would recommend them to anyone.
Mike's is fantastic. Great service and communication. So happy to have my car back!
Everyone was very professional and my car looks great. Mike and Liz as well as the rest of his team were very professional and gave me A Plus service.
Could not be happier with the great service. Many thanks.
Great people to work with, will send any work your way
There are a few nicks (new) on the hood (right side). I am happy to provide a picture. These nicks were not there when we brought the car in.
Thank you very much for the excellent repair service.