I was so pleased with everything to do with mikes, the staff the service the service was off the charts, always kept me informed , done on a schedule . And the car looked as good as new!!!! Couldn't be happier first class shop.
Everyone very friendly. Excellent service. Quick repairs. Will definitely come back and will recommend to others. Thank you......
Courteous, knowledgeable staff. Fast service. Car looks great!
Mikes towing is so professional and helpful that I couldn't imgagine bringing my car anywhere else.
Amazing. Feels like I'm driving a brand new car
Great people and customer service
From beginning to end, every aspect of the services provided were top notch. Every person I dealt with was completely professional, courteous and a pleasure to work with.
My car looks and feels wonderful and was finished in a timely fashion, thank you also for making my expereance with hertz much better than with enterprise. Thanks again for a job well done. You can be sure I will pass my expereance on. ????
This is the third time I have used Mike's Towing & Collision and I can honestly say he is just amazing. He goes out of his way to accommodate his customers and after he completed my car it looked like I just drove it out of the show room for the first time. Thank you Mike for your hard work on my car!
Not to happy but it is what it is
Above and beyond in customer service!
Mike is a kind man who
Provides excellent service!!!
So easy to work with, the best ever
Everyone I dealt with was very friendly and the repairs were completed quickly.
Great work every time. This is our second experience using this shop. Would highly recommend your business.
Excellent communication timely and accurate. Clean work, the car looked like new. Mike is honest, open about the necessary repairs and listens to your concerns answering questions with clarity and honestly. Eveyone I delta with in the shop, from the Geico reps to the mechanics were friendly and willing to show you why a piece needed to be replaced even if you thought it looked ok from your eyes. Just an all around excellent experience and I would definitely recommend them to anyone who needed repairs either from an accident or just something that is not working properly. Thank you so very much Mike, and company from call takers through insurance adjusters and mechanics just an excellent experience! !
The service at Mike's was very good. My two issues are I received constant email updates every day until the day it was scheduled to be ready..then I heard nothing. I had already planned to have my car back so I was without a vehicle that day..thankfully though it was not ready Mike's did cover a rental car for me and had Enterprise drop it off at my office.
More importantly I picked up my car today and didn't notice the rattling sound it was making until my ride home. I'm disappointed that I will have to call back in the morning and probably bring it back in, which is hard to schedule with work and I can't be without a vehicle.
Very pleased with Mike and his team of professionals.
From start to finish, I couldn't have been happier with the service. The people could not have been more friendly and helpful. My car looks great and it was ready as promised. Having an Enterprise person onsite made the whole process even easier.
The workmanship was excellent. While being repaired, my car's license plate, wiper blades and wiper arms we stolen. I had to go to the DMV and spend 1.5 hours there getting new plates.
I NEVER had a more professional staff handle a claim. From the start of the repair to it's completion, it was executed in an expert manner. The staff is considerate of my time, as well as overall costs.
I would recommend your service to anyone, and will certainly spread the word to my friends and famioy members.
Thanks for a job well done.
Excellent service from start to finish. Car repair was better than expected and Mike and Liz were outstanding in all aspects of the job. I would definitely recommend Mike's to anyone needing auto body repair work.
Friendly, fast, and excellent service. I particularly liked the frequent updates via text. Will definitely recommmend.
Every part of the process was seamless and problem free. The staff was extremely professional and helpful. The end product repair exceeded my expectations. I will definetly recommend Mike,s to friends and family. To the whole team at Mike's...grwat job and thank you very much for the enjoyable and easy process.
Car looked like new, thank you!
Very Pleasant experience, receptionist very nice.
So happy with the speed of repair, attention to detail and going that extra step to be sure I was satisfied. Thanks so much!
We had am experience that makes having an accident worth while. They were absolutely delightful and I would definitely recommend them to anyone unfortunate enough to need a collision specialist. Thank you so much!
Mike os the best! I recommend him hoghly, and will not hesitate to return when needed. Great experience. Very nice man that does great work!
The coordination between Geico and your company was impressive. The fact that your shop stayed open well after 5 pm on a Friday night was incredible. Thank you so much for the service. I will recommend you.
Great work car looks need again. Liz was a pleasure to work with. She was great.
Vehicle Make : Mini Cooper
You guys are great!
Had to reset all of cars programs from air pressure to phones. Car wasn't cleaned. Outside or inside.
My wife's SUV looks brand new again and she is loving it. Thanks
I was very pleased with the work that was done. You can not tell the car was ever hit. The communication was excellent.
I was a little frustrated with how long it took for my car to be fixed, but getting into a completely cleaned car was extremely nice and unexpected so it made up for the wait.
Staff was polite, helpful and friendly. Also did a great job with the repair. Would defiantly use them again if needed.
Vehicle Make : Volkswagen
we dropped our car off on Thurs morning and it was done Friday afternoon!
Extremely happy with the work and turnaround time.
Front camera of my car is not working. It is not easy find time to drop the car again and fix it
good quality,good service
Really great job. So easy to work with Mike's.
Great experience, friendly service. Keep up the quality work!
I am super impressed with how the car was repaired it's beyond expectation. Great job and good place to do business with!!
Thank you !
The whole experience very positive. From Liz to
It was great to get updates on the progress of the work being done. The work was done early and it looks great.
Very nice. Thank you for making the car look new again.
Ken & Nancy
Its not often that you are given a price on a job and when its completed they charge you less than quoted. I was very pleased all around and will recommend Mikes Towing to anyone who asks.
Thanks for the great work!
We were very pleased with the excellent job you performed on the BMW. Indeed, we couldn't be more pleased. Should we ever have another serious need for auto repair in the future, you folks at Mike's are going to be our "go-to" service center. Many thanks.
The email updates were very welcome.
Vehicle Make : Volkswagen
All went well.
Very well coordinated. I will refer you to friends if asked.
Always a pleasure. Thank you
Excellent job! Quick turnaround! Thank you!
Great experience, I would definitely take my car their again !
Gap where nose meets hood touches one side (needs to be adjusted about 1/8"). Otherwise good job. Can this be easily corrected?
Vehicle Make : Volkswagen
Yes, Liz was a pleasure to deal with and the car was ready when it was originally estimated to be ready. The car looked like new after the repair. Well done!
The absolute best people and skilled workers. Mike treats everyone like they are family!
I think Mike's towing is extremely customer oriented. Bringing ones car in for auto repair can be an unsettling experience, but Mike made this experience quite clear and explained the process comprehensively. I believe he took the extra step to insure my satisfaction. Thank you Mike, and thank your staff for me please.
Mike's Collision Center is the best, as always!!!
Very nice group of people would use them again
Thank you for your high quality work and constant communication. While I don't love seeing you all (since it doesn't mean good things for my car), I know that the work will be exceptional. Thank you for all you do.
Excellent service and job. Only concern is strong chemical smell. Not dissipating.
Great people and a job well done!
Service done on time. Everything that was promise/ agreed upon inspection. Was completed.
Thank you Mike and your staff!! You have done an excellent job. In addition your customer service is over the top.
Very professional,good people, and very friendly!
Everyone involved was great. Service was efficient and knowledgeable. Special thanks to Mike who was kind enough to pick me up.
You guys are the absolute BEST!
Great service and excellent work. would recommend to everyone I know
Great service customer service is outstanding .
Thank you God Bless
Excellent customer service all around the team at Mikes towing and auto body really does put cuatomer servixe first and they did a freat job on my repair
Excellent and friendly service with regular timely updates on progress. Thanks!
Awesome job!! I loved getting the txt updates!
The communication was excellent! Great customer service, everyone we met was incredibly friendly, competent and kind. Thank you so much!
The folks at Mike's made the experience very nice they were very informative and very helpful. Everyone was very cordial. And the work was done in the time frame suggested. No complaints here no worries! Thank you!
High praise to all I dealt with . I will sing their praises. Great people and a great job done on my car repair. They went over and beyond my expectations ! Nothing like a family owned shop! Thanks again, Diane
You did an amazing job! We are so pleased with your exceptional
service. I will definitely recommend you to friends
Always an easy experience and a great job. Excellent customer service.
Thank you for the fast repair service :)
You guys took the stress out of a bad situation and I am grateful for that. Repair done ahead of my expectation and I can't even tell I have a new bumper. The constant communication was awesome. Thank you for a good experience.
Mike's was efficient and the repair to my bumper looks great.
Great service. Friendly people
I've had work done by Mike's before & they always do a great job.
Mike, you are already aware of this. For some reason we never received any texts from you. Your service failed you. Only the e-mails and phone call got through. Also, twice you received the wrong part. Shouldn't your "parts manager" be more attentive to what he is ordering?
Mike provides THE most fair, reliable, respectable, professional, expert service available.
You are all so wonderful, accomodating and professional. Thank you so much for EVERYTHING! I appreciate your kindness. The car looks fantastic!
Outstanding in every way. Kept in touch each day, repairs done in time. Very fine and honest people. A Stressless experience.
You were quick and did a good job.
Unfortunately have been a repeat customer many times! Always go back to Mike's! They go above and beyond! Great work. Just like new again!
Very quick and professional.
So happy to have our car back! Thank you for being so professional and making the whole experience as easy as it could be under the circumstances!! Really appreciated all the updates too!
Professional staff members. Very organized and make the process very easy and quick. Thank you
Everyone from Mike to Liz were very professional, informative, and friendly. And the work took much quicker than expected
Great people working at mikes ! Honestly it was a pleasure having your company work on my car. Even with a little hiccup Mike handled it and made the experience overall amazing ! Thanks once again
The quality of the work done on my SUV was outstanding. Looked like it just came from the factory. A special thanks to Mike for his special touch and the stories about the Grand Kids. Thanks again for a great job and I'm sure to recommend Mike's Towing to all my friends.
Not being ready when scheduled would be my only gripe.
Liz was great as was Mike and Dan from Geico was efficient.
To top things off Mallory from Enterprise was pleasant to work with.
Everyone was curtious and helpful. Service was very fast!
Mike's does a great job. I recently was in an accident and had my car repaired at Mike's. It looks better then when I first purchased the car. Thanks so much for everything.
Not happy with the insurance adjuster keeping me apprised of the repair changes. Not sure how the car was fixed, body work vs paint less deny repair which looks like the case but I was never informed as of now. There are a few scratches left from the incident
Car was dirty and not washed prior to me picking it up
Overall wonderful experience with mikes! I love the text message updates since I am not able to answer the phone at work & would still be able to stay up to date. Also the woman in the office was very pleasant anytime I did call. Also the owner Mike is so nice and a truly respectable business man, I will definitely be using his shop for any further repairs for my and my family's vehicles!
Very nice family owned business highly recommend it to anybody to go there to get work done Thanks again for getting my vehicle back on the road again.
Thanks so much. Everyone was so nice, and helpful!
Mike and his staff were great. Friendly and professional. Walked me through the process and explained everything thoroughly. I really didn't have to do anything other than show up with my car. I dropped it off and had a rental waiting for me. The work only took a day and I was back in my car the next day. I can't say enough about Mike and his staff. It's a really well run shop and they do excellent work. All and all, I'm happy!
First let me say the people I dealt with were all very nice. However I dropped off my car at 8:30 on a Monday morning and asked when it may be finished and was told it should be done that Friday. Then on Wednesday I was told it would be done Monday. Monday I was told it would be done Tuesday. Tuesday I was told it would be done Wednesday. So I rearranged my schedule over and over and over again. This made for a miserable experience and seemed to indicate the shop had no ability to monitor their workload.
Vehicle Make : Volkswagen
I just picked up the car and it looks great.
Courteous, efficient and a pleasure to deal with. Thank you again.
Vehicle Make : Mitsubishi
I had the BEST experience possible and it is always difficult and stressful when dealing with auto work. The process was seamless from my very first contact with Geico, with Mallory from Enterprise, Peter from Geico and the entire Mike's Team!!! Getting text updates was awesome ???? and I felt confident that my car was in the best hands. I'm recommending you to EVERYONE I know ????
Job was done quickly.
Everyone SO nice.
Thank you for pulling a dent at no extra charge!
Everything made so easy with geico and enterprise right there.
Car looks great and is clean.
Excellent Service. All staff was very pleasant.
I will definitely recommend to our friends
rear bumper cover is loose and doesn't fit right around the trailer wire connector
it looks like it was cut out with a knife not cut from the factory difficult to open the trailer wire connector cover
I cannot believe how quickly the repair was done, Looks great, definitely comfortable bringing my Porsche back there to Mike's excellent work
Always a great experience.A loyal customer for 20 plus years.Top quality workmanship and customer service.Thanks Mike!
Great work just as it was the last time I had my car repairs done at Mike's.
Punctual and very informative about the timeframe of the repairs
Would recommend mikes to anyone!
You're the BEST! My car looks beautiful and was ready on time. Thanks so much for a job well done.
Excellent and timely service! It was nice to go to one place and have the adjustor check the car, leave the car and get a rental vehicle all in one place. Thank you!!
Fantastic service, and very good job. Kept me informed throughout the whole process. Highly recommend!
Thank you also for the rental really appreciated !
I was very impressed with the service. Cordial and accommodating. I would recommend mikes to my friends in need of service.
Exceptional service. I was extremely happy with the prompt professional way my repair was handled. Liz was the epitome of customer service, her friendly and knowledgeable attitude was spectacular, she's a gem. I was kept up to date via e-mails almost daily letting me know the status of my car. And the finished repair was amazing. Thank you everyone at Mike's. There should be more businesses that practice the high standard caliber of yours.
Most professional company I've dealt with. I'd recommend them to anyone and everyone.
As always, outstanding work. The highest compliment I can pay you is that it's excellent work, done by a highly reputable and genuine staff. You have my business going forward and I will definitely tell all my friends about you too! Thanks!
Great service, very good customer service. I would recommend them to anyone.
Mike's is fantastic. Great service and communication. So happy to have my car back!
Everyone was very professional and my car looks great. Mike and Liz as well as the rest of his team were very professional and gave me A Plus service.
Could not be happier with the great service. Many thanks.
Great people to work with, will send any work your way
There are a few nicks (new) on the hood (right side). I am happy to provide a picture. These nicks were not there when we brought the car in.
Thank you very much for the excellent repair service.
Great communication and very helpful agent as well
It's as if the vehicle was never damaged, excellent job. Highly recommend
The whole experience was really wonderful! Thank you for taking such good care of me and I if I ever have any other Collision needs I will be back!
Vehicle Make : Volkswagen
Wonderful service, nice people. Thank you so much!
Thank you so much for your great service not only on my car but taking it a step further and helping me out with transportation during the repair time. You definitely went above and beyond.
Great job. Enjoyed the email updates
The repair was top notch and customer service was professional thanks again
My car looks like it is brand new! I loved getting updates along the way and was completely surprised to find out it was completed so quickly and way under the estimated time! Thank you for taking such wondeful care of my 'baby!'
Excellent job! Very professional!
I will be recommending you to anyone I know that needs your service! Your business has such personable people who are professional and informative. The repairs are done in a timely manner, updates are always given to the customer. Superb work couldn't be happier! You guys are the best in the business!
Mikes did a great job with my vehicle. I would highly recommend them to others!
Extremely happy with updates, punctuality, service and friendliness
Job well done. Will recommend you to fruiends in need of car body repair
Vehicle Make : Mitsubishi
Thank you so much to the team at Mike's. My car looks brand new and I couldn't be happier with the results!
Very happy with the work done by your team.done in a timely and efficient way.could not have been happier.thank you ???? Mike for a job well done
Great job. Loved the details
Excellent job....You did a great job with getting the color too...!!! She looks great thank you so much...;-)
Mike and staff were absolutely friendly and knowledgable in every aspect. From the moment I walked thru the doors I was treated like family and would highly recommend them to anyone in need of bodywork done. My truck was completed on time and was extremely satisfied with the work
Your shop is friendly, efficient and expertise at getting the put back together like new. I love the convenience of having Gieco and Enterprise right there at the shop. Mike and Liz are so nice and easy to work with. I am and will continue to highly recommend to anyone I know who needs car repairs. Thanks again Mike on such a beautiful job.
Completely satisfied! I will highly recommend Mike's in the future.
wonderful staff.....very helpful...very nice!
Everyone was nice, professional and prompt. My car looks like new. I appreciate that it was vacuumed as well. I will recommend you to my friends.
Could not have been more helpful or professional.
Would definitely return to their services if need be.
Mike is in incredibly generous and kind man I wouldn't go to anybody else because he has treated us so far above and beyond how anyone else can treat us he helped us with everything and was completely giving in every aspect
My car looked beautiful! Thank you so much!
I really appreciated that I was updated almost every day to what was going on. My car looks better than when I bought it!
It took entirely too long for the repair to be done. The estimate was 2 weeks and it took an additional 4 business days.
Vehicle Make : Volkswagen
great people great job good communication
I am beyond satisfied. You went above and beyond my expectations and if I ever need repairs again I will definitely call upon you You will also get my highest recommendation to my friends and family. Thank you so much for the awesome service
I work in the insurance industry I am very happy with the work that was done perfect!!
Congratulations, everything and also job was well done.thank you!
I have had the pleasure of working with Mike and his team on at least four occasions. Each time I've been treated with the utmost kindness, honesty and professionalism. I've recommended Mikes shop to many of my friends. I will continue to do business with Mikes Collision in the future. Thank you Mike! (And your team of employees). Sincerely, Lori Maloney
The entire staff was very friendly and helpful. Would recommend business !
You are an amazing auto body repair shop,and I would recommend you to friends and family and most definitely use you again. Many thanks to everyone at Mikes!
Dosent match dosent look the same dosent look good i dont like it at all
We are happy with the overall experience. The staff is very friendly, courteous, and knowledgeable
Mike's Towing and Collision was very professional and did an excellent job repairing my vehicle. They kept me posted with emails about the progress of the repair and called as soon as the repairs were done. The staff was friendly and courteous. Would definitely use Mike's Towing and Collision again.
While the repair took longer than expected, the team at Mikes did a great job repairing the car and also communicating the issues as well as what would be done to solve the issue. Thanks for the hard work and communication through the process.
Excellent work - great job! Thank you.
Excellent service the best I ever had. Extremely happy with work done and customer service given
Keep doing the fantastic work you guys do !!!!
From start to finish everyone was was great. Repairs were top notch.
Excellent service! Readily available, thorough and very friendly! Thank you for all of your hard work!!
Everyone did an awesome job . It was fast quick and easy. Didn't have to do anything. So thank you , keep up the good work :D
I appreciated how friendly everyone was and also how clean my car was when I picked it up. I would definitely recommend your services to others.
everything was as promised. very professional and efficient. A very pleasant surprise
Quick, friendly and efficient. Loved the constant updates as to the progress of my vehicle. They made this process a breeze!
Car looks great, would recommend to all!!
I am thrilled with my car. Thank you so much! I have already started to recommend you to my clients if they should need your type of service.Janet,your the best!!!!