Very good at communicating progress of repairs
Good quality work. Good communication via text.
This is my third time using Mike’s Auto Body and they have always done a fantastic job.
Good work;good treatment.
Great service !
Thank you very much .
good daily communication and the car looks new wow
On time, updated every step of the way great communication and great work.
Vehicle Make : Mercedes Benz
Still need to test my lights but very professional service.
The work and service was very good.
James D was awesome. Thank you again
I especially want to compliment Vanessa at the front desk who is always polite and considerate, Vince who made a quick assessment with my car and answered my concerns and James Doepel who was unbelievable when I picked up the car. James went over the repairs and options for the future. He also used to touch up paint to cover other blemishes that were just part of normal wear and tear. From beginning to end Mike's Autobody on North Main made my stressful situation much easier to handle. Thank you!
Receptionist was very patient with me when I arrived that afternoon to see if my car could get inspected , she helped me talk to my insurance and make sure everything was okay with leaving my Honda HRV. They were even able to take my car that same day and help me calling enterprise to arrange my rental car. 5 out of 5 stars on their customer service!
Mike's Auto Body team did a phenomenal job on my vehicle. They cleaned it very well put the part I need it on with great excellence. They completed the work in a very timely manner and even brought my vehicle to my work site. I loved working with James because he had a can-do attitude. Thank you Mike's Auto Body team for all your hard work and your service excellence
Great service, great job on the dent and paint match. Finished a day early, saving me $ on rental car.
I am young and they helped explain the process to me so it was easy to understand
You guys were extremely punctual, communicative, and definitely put the effort into making the job look better than before. I especially appreciate that you guys added my bumper guard onto the new bumper that was a nice surprise to arrive to definitely one of the best customer service experiences I’ve had at Mike’s . I’ve been getting my car repaired at Mike’s auto body in Pittsburgh since I was 15, this was my first time at the Walnut Creek location and I was highly satisfied thank you very much for taking care of me and my car.
Great customer service- I was extremely happy with the estimator (James) and the 2 young ladies at the front desk, and the systematic way I got progress reports by txt & phone to keep the guesswork out of when I could pick up my car.
Excellent job like new car. Thanks to Vince pita for assisting me, he's one of the best and courteous thanks.
I just want to thank James Doepel for his due diligence in making sure my car was repaired to my satisfaction yet also to have it back in time so I was able to get to my pre op doctor appointments.