Good communication and very helpful
My car feels like brand new! Awesome service with great people! Thank you so much!
Bolts missing, hood was not aligned, bumper is not evenly spaced from side to side.
Paul Reyes was the representative that handled my claim. He was very professional and knowledgeable throughout my experience. He kept me up to date on everything that was going on with my truck. It’s employees like him that set Demontrond above every other company.
The customer service was excellent! Speed of service & regular updates of service was unexpected! Hopefully I don’t need any car repairs anytime soon but I will refer y’all to friends & family! Thank All who assisted with my repairs & car rental needs!
I appreciate the constant updates on car while it was in their care!
Communication was great. I was always updated with what was going on. Drop off and pick up was easy. Also convenient with getting a rental
I received the car with a leaking heater hose that led to overheating the vehicle that left me stranded.
I noticed damage to the door handle of the repair door. The body shop rep said she noticed that also but that was not part of what they repaired. As I drove off I went to place my phone in the cup holder and found the shattered pieces of the old door handle. They did indeed replace it and damages the new one. I will contact the insurance company on the next business day.
Other than the repair process taking a little longer than I would have liked, my truck is gorgeous and the customer service was EXCEPTIONAL.
Very fast service nice people to deal with was in and out of office
Had rental car and back on road with in 30 mins.
The Paul was very courteous and answered all my questions and he did an awesome job. Thank you for making my granddaughter happy.
Always kept me informed. Great!
Great from start to finish, kept me in the loop in status of work, finished on time and workmanship was excelllent. Very happy with this service
The service I received was exemplary! Very professional and courteous. The repairs were performed in a very timely manner and my car was exceptionally clean when i picked it up. Thank you very much. Your service was most appreciated!!
Very poor craftsmanship. I took off work three times to come pick up a vehicle that was “ready” only to find it was not. It wasn’t until this point that they finally replaced the bumper instead of trying to repair it.
Jody Herrington is an excellent representative and professionally took care of my automobiles needs.