My car feels like brand new! Awesome service with great people! Thank you so much!
Bolts missing, hood was not aligned, bumper is not evenly spaced from side to side.
Paul Reyes was the representative that handled my claim. He was very professional and knowledgeable throughout my experience. He kept me up to date on everything that was going on with my truck. It’s employees like him that set Demontrond above every other company.
The customer service was excellent! Speed of service & regular updates of service was unexpected! Hopefully I don’t need any car repairs anytime soon but I will refer y’all to friends & family! Thank All who assisted with my repairs & car rental needs!
I appreciate the constant updates on car while it was in their care!
Communication was great. I was always updated with what was going on. Drop off and pick up was easy. Also convenient with getting a rental
I received the car with a leaking heater hose that led to overheating the vehicle that left me stranded.
I noticed damage to the door handle of the repair door. The body shop rep said she noticed that also but that was not part of what they repaired. As I drove off I went to place my phone in the cup holder and found the shattered pieces of the old door handle. They did indeed replace it and damages the new one. I will contact the insurance company on the next business day.
Other than the repair process taking a little longer than I would have liked, my truck is gorgeous and the customer service was EXCEPTIONAL.
The Paul was very courteous and answered all my questions and he did an awesome job. Thank you for making my granddaughter happy.
Jody Herrington is an excellent representative and professionally took care of my automobiles needs.
As always, Paul is very professional and compassionate!
Great service, Paul really took care of me and did an excellent job of communicating what was being repaired on my truck and the time frame it would take, overall experience was great, will definitely be coming back if I ever need any more repairs
Someone wasn't a Rams fan!
Everyone was very kind and courteous, and made everything clear to me about the process. It was as painless as possible. Thank you.
Car restored good as new. Very fast service both at front desk and time to repair. Rental car ready to go without hassle. All very friendly.
It was great!! Elizabeth Woodrow was wonderful!