Excellent work, very professional and completed in a timely manner.
I was told that the job would take 1.5 weeks of repair. Since I was in a rental, it wasn't too much of an issue. However, when I picked up my car, the inside was dusty and the driver seat had stains on it. For a new car, I'm upset. It wasn't until I returned to work (in another town) that day when I realized that the backup camera was disabled. I called to inform the shop about this and was told that if I couldn't bring it back before 5 p.m., I would have to wait until Monday since it was a Friday. To make matters worse, when I dropped in on Monday morning, whoever the tech was that enabled the camera left a nasty cigarette smell in my car. This is sloopy, poor customer service. Next time, I'll take my business elsewhere.
Jeep looked great. Thanks
The car looked better than it did before the accident. And I had a great rental car which I kinda hated to give back.
As a customer, I was at all times provided with accurate information concerning the status of my vehicle. The quality of work and the required attention to detail clearly was a priority. Bart, who handled the repair process, was able to answer any questions I had. Thanks again!
I was led to believe my deductible would be waived by both my insurance adjuster and the man I initially spoke with at b and b when he had said well the insurance company will be paying for it.
What can I say? Always friendly....nice work..
I reported the hood not aligning properly with the rest of the repairs. I have received no resolution to this situation.
Nice people, and I understand there was complications, but it took a lot longer to fix then was estimated (3 different times) which was frustrating.
I always recommend B&B Collision. Based on past experience with other body shops you out shine them
all beginning with you personable service, up front
quotes, timeliness and expert workmanship.
Great people to work with and they did a beautiful job!
Yall were wonderful, quick, and did a great job!
Service was done very well with good communication
Great work! Great service!
Everyone was helpful and accommodating. Second time customer.
I can't say enough about your customer service & workmanship. It was the best I have had ever. It reminds me of my younger years,( I am 69) when service meant something. Great job, keep it up, you deserve 5 stars. Jessie
Quality work, very good communication.
Great service and the car turned out beautifully!
Wonderful customer service and interaction. I am so grateful for the loaner, as I surely could not afford to rent a car. You did a wonderful job on repairing my Kia. Thank you.
The service I received was excellent! I really appreciated having the loaner vehicle offered to me although I didn't end up needing it. That option sealed the deal in decision to stay with your shop, I appreciated the periodic correspondence/ updates via email while my car was there. The repair looks great!
Thank you guys for being quick yet very professional about fixing my car and going beyond what u expected truly satisfied
Thanks for a beautiful job. Good work.
The entire team at B & B were friendly, knowledgable and detail oriented. I was greeted with warmth and sincerity. All of my questions were addressed in a prompt and efficient manner.
The communication was amazing. It was great to receive email and text updates on the work as it progressed. Tony is the best!
Excellent experience from start to finish . The body work is of the highest quality.
My car looks wonderful! Thank you!
I am extremely pleased with the workmanship and the service I received.Thanks again.
Excellent service and done ahead of schedule. The best repair work I"be ever has done. Peefect
A very nice job. Pleasant and friendly staff. Thank you.
Great customer service and repairs were completed timely.
Updates by email were great
Very satisfied excellent service appreciated the updates
B&B staff was very professional. I would highly recommend your
services to friends and relatives. My vehicle looks brand new again. Thank you B&B
Great job and clean truck
Vehicle Make : Volkswagen
everything about it! from service at the counter to the final product of my repaired car the experience was as professional as it gets
The two people I dealt with at B&B were Tony and Jennifer. Both were friendly and professional. The service was timely and I was kept informed all the way through the process. I did not meet any of the people who did the work on my car, but their work speaks for itself. Thank you very much.
Service was first class great staff ty
Job was better than I expected.
The staff was very punctual informative customer friendly. I traveled from hanford ca. The service was worth the 260 mile drive. Thank you B&B
I thought it was a joke but I checked my bank account and 500.00. To BnB my insurance another 7,000.00 the time it took to place a used bumper 1 and a half months does not show quality work, I need to file a complaint on my last experience with BNB I wana see the warranty reality.
Your company was one of the most professional I have dealt with in a long time. I have been dealing in my private life with the government. They should run the government like you do your business. They could learn from you! Thank you Trina.
Appreciated the friendly and professional service. The regular updates were helpful.
Fast repair... reasonable cost. thank you.
Excellent customer service. Fernando kept me informed and answered all questions I had. My car looks beautiful.
Thankyou, Cheryl True Lonning
2007 Red Mini Cooper