B & B Collision Repair

Unfortunately for B & B Body due to supply chain problems from Hyundai my car was at their facility for almost 3 months, once they obtained the needed materials it went pretty smoothly. Anthony & Patrick did their best to keep me updated, which I greatly appreciated. My only suggestion is to get rid of the text messaging bot who kept sending me messages with miss information.

Thank you to the whole crew! Everyone was very attentive and worked hard to get my car back to me back to normal. Thank you to Robert for being thorough and making sure everything was done in a timely manner. Will gladly keep recommending you all! Thanks!

When I dropped off my car, I was told to expect that it would take 24-48 hours for an estimate, but it took a week. It would have been nice to have had a follow up call. I was never called. I only found out that the estimate was complete and submitted to my insurance because I called since it had been so long.

No negative comments. It went as planned. I’ll good as far as work done.

The work they do is good, but the customer service is a completely different story. The completion date on my car kept changing with the updates coming only when I called to check on my car even though I was told they would keep me updated. This went on for a month while they had my car, so getting the job done in a fast manner like they say on their message is not the case. Since they had my car for so long, my insurance would not pay for the full amount of the rental car. This had happened to me with a previous time with B and B, and they picked up the cost for the extra time I had to be in the rental. This time the rental went over by a day, and the owner of B and B said they would not cover it. If you do not mind being without your car for a long extended time and have vary little communication from the shop with updates, and have to pay out of pocket for the rental due to them not getting the job done in a timely matter, than B and B is the place for you to take your vehicle to. They were even a “AAA” approved shop.

Excellent service and car was repaired quickly! Excellent communication! Thank you

Great work

Fantastic work and fantastic service!

The entire process was on a complete and timely basis. I am very satisfied with the great customer service.

Anthony was a great help and very thorough. I didn’t meet your auto body repair team but Bravo on your work. Thank you!

Thank you for being so helpful, kind, and professional, and for completing the work on schedule!

Our vehicle looked brand new after the repairs. Job well done.

Muchas gracias por su servicio y por su rapidez que entregaron mi honda Mil gracias a todos ustedes por su pronta entrega

All personnel were very responsive and friendly. I appreciate good service.

Love the paint job. Looks good as new!!! Thank you so much

Staff was kind and polite. Lack of communication on updates of the vehicle. A 4-5 day repair estimate turned into a 3 weeek repair. When arrival of pickup vehicle was not completed and took an additional hour to be completed due to lack of detail, parts where not secured to the bumper. Minor blemish's of pin holes on bumper and RH side pannel.

Well informed with the repair update and the repair looks like new. The customer service is excellent.

this was my 4th repair at B&B. Always good!!!

From beginning to end they were very professional in handling my repair claim and did excellant work.Thank you!

Thanks to B & B Collision Repair team for taking care about our vehicle and fast claim processing.