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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 977 reviews 82%
4 star 197 reviews 16%
3 star 10 reviews 1%
2 star 4 reviews 0%
1 star 10 reviews 1%
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(All Vehicle Makes)
Ameilito P.
Vehicle Make : Vehicle
5 out of 5
1/23/2022
Appreciate Ray Zhang for smooth process in repair my tesla model Y. Excellent communication and service.
Mylinh N.
Vehicle Make : Vehicle
5 out of 5
1/9/2022
ahead of schedule and great workmanship
Clement L.
Vehicle Make : Hyundai
5 out of 5
1/8/2022
Ray updates the communication and status of the work on my car's condition.
Glenna N.
Vehicle Make : BMW
4 out of 5
12/17/2021
Great customer service. Having to deal with insurance is not always easy and Aaron has done an excellent job advocating for his customer to make sure that every damage done to the car as a result of the accident was fixed/covered. He notified me of potential delays d/t availability of parts and or possible delays in the delivery of parts and constantly updated / reassured me of the progress made with the ongoing repair. He also helped with getting me a rental car and worked closely with the rental company to make sure I was covered till the car was completely fixed. Overall, kudos to Aaron and his repair crew for a job well done.
Derek C.
Vehicle Make : Vehicle
4 out of 5
12/15/2021
Job well done on the fitment and service of the damaged area. Ray and team took care of the insurance communication and provided great communication back to me in the process.
Linda L.
Vehicle Make : Acura
5 out of 5
12/12/2021
Excellent service, friendly and on time
Patrick G.
Vehicle Make : BMW
5 out of 5
12/1/2021
Fantastic communication, great follow up, high quality work. Really couldn’t have been better.
Mingxi W.
Vehicle Make : Honda
1 out of 5
11/26/2021
my tire pressure light is on. I have to go to dealers to reset it.
Nora L.
Vehicle Make : Toyota
5 out of 5
11/7/2021
I am very satisfied with the work and attention provided
Jasmine A.
Vehicle Make : Lexus
4 out of 5
11/6/2021
Ray is such a great professional who understands his business thoroughly as well as complete customer service. I went there for an inquiry but the first impression he gave with detailed explanation made me decide to trust my car with him. After work was done, he also gave assurance about the work and service done. I would recommend any of my friends to JP in the future. Thank you Ray.
Michael M.
Vehicle Make : Honda
4 out of 5
11/6/2021
My car looked brand new! Car was detailed inside out Even polished a scratch that was not part of the repair free of charge. Peter and Aaron along with the crew did awesome work! Highly recommended
Blanca N.
Vehicle Make : Toyota
4 out of 5
10/22/2021
No issues so far. Thank you Monica
Shihkung C.
Vehicle Make : Lexus
5 out of 5
10/20/2021
Good job! Stanford he is a wonderful person do the good job,called me very often, tell me how was my car repairstau !
Manuel Z.
Vehicle Make : Hyundai
4 out of 5
10/16/2021
Repair was excellent but wished it could have taken less time; it felt like it took too long & I had to rent a car while repair was going on ????
Haitong L.
Vehicle Make : Mazda
5 out of 5
10/13/2021
Everything is good. Would love to be a loyal customer.
Albert F.
Vehicle Make : BMW
4 out of 5
10/10/2021
They are the best, listen and take care there customer
Scott S.
Vehicle Make : Vehicle
5 out of 5
9/27/2021
Quality and level of service was well beyond my expectations!
Ruben L.
Vehicle Make : Subaru
5 out of 5
9/26/2021
Great service and excellent communication during the process. I appreciate your professionalism and service. Thank you alll!
Kevin D.
Vehicle Make : Kia
5 out of 5
9/21/2021
Excellent work, very communicative, very fast turnaround time
Acosta S.
Vehicle Make : BMW
5 out of 5
9/19/2021
Excellent work! Highly recommend!

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