Jinny S.
Vehicle Make : Vehicle
I am extremely happy to have used JP Auto Body for my Tesla repair. Especially Aaron did a wonderful job walking me through the repairs needed and kept me updated throughout the whole process. The repair was very fast and also the car looked brand new when I picked it up. Everyone who I interacted with was very nice, friendly, and professional.
Danielle D.
Vehicle Make : Vehicle
Aaron is incredible. Will go to you again if needed.
Steve D.
Vehicle Make : Vehicle
Ray is a fantastic contact/representative of your company. I felt very comfortable leaving my car for body work. The end result was like a brand new car.
Srijan M.
Vehicle Make : BMW
Working with Ray was a great experience. He is very proactive and helpful.
His thorough knowledge and workmanship ensured the car repair happened In the best possible way. Thanks Ray!
Jeffrey C.
Vehicle Make : Vehicle
Excellent customer service - thank you!
After researching multiple body shops in the area and a recommendation from a friend, I decided to take my car to JP Autobody and I’m glad I did. My car had a deep scratch and I was very particular about where to take it as the paint and color is specific and JP is the only auto shop in the Bay Area that’s BMW certified and has a direct partnership with them to ensure only OEM paint and parts are used. I called late afternoon and they were able to take a look at the within the hour. When I arrived, I met Aaron Kesler, the manager, who was super professional, honest, and communicative. He made the entire process completely painless and hassle-free from the moment from the moment I brought my car in to the time I picked it up. After taking some pictures to calculate an estimate, we set up a date to have it dropped it off and they even offered to drop me off at Enterprise to arrange a rental car. After a couple weeks, I picked my car up and it looked like nothing happened. They matched the paint exactly and they did a complete exterior detail so it looks like it did the day I got it. I couldn’t be happier with the results and I highly recommend Aaron and JP Autobody to anyone that needs work done on their car. Thanks again!
Mike H.
Vehicle Make : Vehicle
John provided exceptional customer service and the repair was fantastic
Lynn F.
Vehicle Make : Vehicle
We are totally pleased with every aspect of our repair experience at JP Auto Body. Ray's skillful management and outstanding customer service made our repair job seamless -- from getting our parts, to working with insurance on our behalf, to overseeing our repair, while keeping us updated along the way. All we had to do was call Ray and everything was taken care of. And the actual work done our car was amazing -- our two year old Tesla looked brand new when we picked it up. Thanks to all who worked on our car!!
Vincent L.
Vehicle Make : Scion
Awesome place! Great service! Awesome quality! Very reasonable prices!
Gary Y.
Vehicle Make : Audi
I trust JP Auto Body, I'm 100% satisfied with their work, especially the owner Peter, he is the most friendly and honest person, he will explain everything you want to know and I have nothing to worry about to dealing with insurance at all, thanks a lot JP.
Andrea Z.
Vehicle Make : BMW
Aaron Kesler was awesome to deal with. He made my car repairing experience easy and hassle free. I would definitely use JP Body shop again.
Stephanie Y.
Vehicle Make : BMW
I was highly impressed by my experience at JP Auto Body from start to finish. Ray is a complete professional and stayed proactive and communicative about the progress of my car. I'm referring everyone to JP Auto Body!
Richard M.
Vehicle Make : BMW
Aaron was great..super communicative and responsive. the repair took awhile but he alerted us to this set back when we first dropped the car off. he understood the delays when there is a airbag deployment and let us know in the beginning that there were possible delays so we could plan.
Fang X.
Vehicle Make : Vehicle
Ray is the best. Super responsive and helpful! Great service. Highly recommended!
Jennifer S.
Vehicle Make : BMW
Peter and Aaron were fantastic to work with. Both were communicative especially Aaron. Peace of mind having all certified BMS parts and final inspection done by BMW of SF. The car looks great!
Lynn F.
Vehicle Make : Vehicle
My experience with JP Auto Body was outstanding. I am extremely fussy about my Tesla, and after the repair, our car looked brand new! And the process couldn't have been better with outstanding communication by Ray Zhang and the entire team. If I ever again need body work on my car, I will immediately contact JP Auto Body!!
Vivian R.
Vehicle Make : Honda
I filled out your survey and explained, but when you receive text message11/4 saying: Your repair is under way. Look forward to seeing you in 19 days. Another text 11/9 your repair is underway and on tract to be completed by 11/23. Another text on 11/14 We are over the halfway mark. Your Honda is still on target for 11/23. Text on 11/16. We are on tract for 11/23. Text on 11/18 We are near completion. If we encounter any delays we will call you. Then I get a call that the vehicle has not even received a part in. All the while I have this rental that I am going to have to pay for out of pocket because it went over the days allowed.
DONT SEND TEXT MESSAGES THAT ARE NOT VALID...I WILL NEVER GO BACK TO YOU
Antonio D.
Vehicle Make : Toyota
The works on my truck was excellently done and the service. The only minus point is the long process that I waited to complete finish the job.
Tanya A.
Vehicle Make : Honda
Thank you so much for the wonderful service. Auto body repair can be stressful, especially when dealing with insurance, but JP Auto Body made my experience seamless. Car came back looking brand new! Thank you.
Ben R.
Vehicle Make : Honda
John took great care of me. He was personably, had great communication and worked with my insurance company to make sure the job was done right. I really appreciated him taking the time to call and give me updates on the job. Thanks John!
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