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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1018 reviews 83%
4 star 128 reviews 10%
3 star 22 reviews 2%
2 star 28 reviews 2%
1 star 30 reviews 2%
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(All Vehicle Makes)
Richard N.
Vehicle Make : Buick
5 out of 5
5/30/2020
Appreciated the sparkling cleaning inside and out. Work was professional and timely!
Sandra B.
Vehicle Make : Ford
4 out of 5
5/20/2020
Thank you for doing a outstandig job, my truck looks great, and getting it done in a timely matter, I will always recommend USA autobody southside to anybody that needs autobody work.
Andrea C.
Vehicle Make : Kia
4 out of 5
5/16/2020
My car was completed before the time that was estimated the young ladies at the door we’re very nice I would recommend auto body to someone who would need a repair.
Robert M.
Vehicle Make : Ford
5 out of 5
5/13/2020
Good job by all.
Kenneth W.
Vehicle Make : Chevrolet
5 out of 5
4/25/2020
Thanks, Jon well done
Craig S.
Vehicle Make : Ford
5 out of 5
4/25/2020
Fantastic service and communicatio
Timothy T.
Vehicle Make : GMC
2 out of 5
4/21/2020
when we picked up truck, it was offered that swish marks noted to be on truck would be duffed out. when this was taken back to be completed, only **** side done before "owner " came out & stopped technician. took less than 10 minutes but it made a difference. but customer services was not his priority.
Cindy B.
Vehicle Make : Nissan
4 out of 5
4/18/2020
When I was trying to figure out which body shop to take my truck to, my insurance company, Auto Owners recommended Auto Body USA. The office staff was friendly and the waiting area was comfortable. Jim Pohl was the individual that handled everything for me. From meeting with him to let him look over the damage, to sending me updates as each part of the process was completed. The outcome was over the top! Professionalism, even in the midst of a mandated quarantine. My truck looks and operates wonderfully! Thank you so much!
Rob M.
Vehicle Make : Toyota
3 out of 5
4/8/2020
I did have a small issue pertaining to the repair. I returned to have the issue looked at and they were able to fix the problem as I waited briefly. Issued resolved.
Kathleen W.
Vehicle Make : Chevrolet
5 out of 5
4/3/2020
Thank you
Danny N.
Vehicle Make : BMW
5 out of 5
4/2/2020
alway excellent work
John S.
Vehicle Make : GMC
5 out of 5
4/2/2020
They always do a great job
DAN K.
Vehicle Make : BMW
1 out of 5
12/31/2019
I had ask for additional touch ups be made aside from insurance claim, these were not done.
JAMES J.
Vehicle Make : TOYOTA
5 out of 5
12/28/2019
Looks good as new! Thank you!
JEAN A.
Vehicle Make : BUICK
5 out of 5
12/27/2019
Great experience from beginning to end. People were great!
TERENCE B.
Vehicle Make : JEEP
5 out of 5
12/27/2019
Excellent work. They care about every detail!
Brittanie R.
Vehicle Make : DODGE
5 out of 5
12/21/2019
Fantastic company to work with! Everyone was so nice and they got our van done in a timely fashion.
JANET S.
Vehicle Make : TOYOTA
5 out of 5
12/21/2019
I can’t think of one thing that could have been better!!! I loved that you sent me texts often to let me know how the repair was progressing, which kept me in the loop and gave me great confidence in you and your ability to get it done! Top notch experience and Very Wrll done! THANK YOU!!!!!!!
Glen J.
Vehicle Make : CHEVROLET
5 out of 5
12/17/2019
Thanks for your help the price was right every one was nice to work with
GARY W.
Vehicle Make : CADILLAC
4 out of 5
12/15/2019
Even though it took over 4 weeks to get the car fixed, which out of their control, we were updated on a regular basis. The car looked great!!

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