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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1018 reviews 83%
4 star 128 reviews 10%
3 star 22 reviews 2%
2 star 28 reviews 2%
1 star 30 reviews 2%
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(All Vehicle Makes)
Patrick P.
Vehicle Make : Toyota
5 out of 5
10/2/2020
Just excellent employees, they always do their works is a professional manner and get the job done.
Mark M.
Vehicle Make : Ford
5 out of 5
9/15/2020
I liked the daily update on progress.
Kirk S.
Vehicle Make : Chevrolet
5 out of 5
9/14/2020
Great job by everyone! Thank you Jason for all your help and keeping me up to date on the progress.
**** N.
Vehicle Make : Toyota
5 out of 5
9/5/2020
Very nice work and complete on time,
Dan D.
Vehicle Make : Cadillac
2 out of 5
8/22/2020
My car was badly damaged with hail. I had to bring it back once for a section that was missed. One month later my sunroof malfunctioned. I had to return it again to have it repaired. Jason was fantastic, and communicated with me throughout the process. My car currently looks great and the sunroof is working again. Jason handled the situation like a professional. I am very impressed with him, and with Autobody. The question I answered from this survey was "Are you completely satisfied with your experience". My expectation was that the car would be repaired the first time, not the 3rd time. I'm a happy customer, but there were bumps along the way. Dan
Edward J.
Vehicle Make : Chevrolet
5 out of 5
8/21/2020
Jason Cosby did a great job keeping me up to date on vehicle ststus.
Susan H.
Vehicle Make : Chevrolet
5 out of 5
8/4/2020
Jason Cosby did a great job from beginning to end. He kept us informed along the way. The car looked good as new when we picked it up. The final, nice surprise at the end was that the car had been washed and looked great all over.
Paul H.
Vehicle Make : Chevrolet
5 out of 5
7/31/2020
Awesome experience
Dan G.
Vehicle Make : Toyota
5 out of 5
7/30/2020
Thank you for getting done early!!
Tom Z.
Vehicle Make : Toyota
4 out of 5
7/29/2020
I filled out your survey within 24 hours of retrieving my vehicle. To summarize: I was kept informed in a timely manner as my truck was being repaired; it was completed as promised; I trust Autobody USA-Southside to do a fine job and you did; I was delighted that the truck interior was cleaned because I did not expect that service.
Terri C.
Vehicle Make : Subaru
4 out of 5
7/23/2020
My car looked fantastic. They even washed it and cleaned off the dash on the inside.
Ama T.
Vehicle Make : Toyota
5 out of 5
7/21/2020
I was very impressed , my car looks like brand new again, and the service was fast. Thanks to the team for a great service????
Brian P.
Vehicle Make : Dodge
5 out of 5
7/17/2020
Jason was great at keeping me informed of where they were at daily, and everyone did an impressive and speedy job. Truly appreciate all you did, keep up the great work!
Therese V.
Vehicle Make : Chevrolet
4 out of 5
7/14/2020
I actually sent a review as soon as I got my car back that I was completely satisfied. Please look for it. Thank you again Therese
Dave &.
Vehicle Make : Nissan
5 out of 5
7/2/2020
Very happy with the results - well done.
Eric V.
Vehicle Make : Volkswagen
4 out of 5
6/21/2020
Looks fantastic and the bumper hasn’t fallen off yet! Great job all around! Also, I was surprised and pleased that you folks took the time to remove the adhesive residue from the duck tape off the car. That was more than I expected and I appreciate it!
Lisa T.
Vehicle Make : Mercedes-Benz
5 out of 5
6/18/2020
Repairs look great. Staff I interacted with were all very friendly and professional. And the timeframes given to me for repairs were all spot on. We’ve brought our cars there in the past and always had great experiences.
**** D.
Vehicle Make : Lexus
5 out of 5
6/16/2020
Excellent work! The car looks better than new. Thanks to your excellent employees!
Dale R.
Vehicle Make : Dodge
5 out of 5
6/6/2020
Thank you for doing a good job
Ruben T.
Vehicle Make : Jeep
5 out of 5
6/4/2020
Great job

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