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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 136 reviews 87%
4 star 14 reviews 9%
3 star 3 reviews 2%
2 star 3 reviews 2%
1 star 1 reviews 1%
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(All Vehicle Makes)
Carolyn B.
Vehicle Make : Toyota
5 out of 5
12/4/2021
The staff at Craig’s was friendly and professional and the work was done well. If I ever need body work in the future I’ll go back to them.
Denny M.
Vehicle Make : Toyota
5 out of 5
10/25/2021
Juan and the team. are top-notch, I would never choose another shop.
Robert V.
Vehicle Make : Subaru
5 out of 5
9/4/2021
Eric handled the repair of my Subaru like a professional. Got my car into the shop quickly, and was finished as promised. The workmanship was excellent. Thanks Craig’s Auto. Collision.
Jay C.
Vehicle Make : Toyota
5 out of 5
8/13/2021
You guys did a great job on my truck I would highly recommend you to anyone. You gave me update and information and thank you
Linda J.
Vehicle Make : Buick
5 out of 5
7/25/2021
Truly an amazing Spokane business. Everyone was professional, on top of things, communicated with me and did a superior job on my Buick LeSabre. I would not hesitate to use them again and would highly recommend friends and family! Also, I'm only a little bit over **** mile from my home... they've been in business for many years????
Steve D.
Vehicle Make : Chevrolet
5 out of 5
7/24/2021
Erik and Juan are always professiona, friendly and helpful. Could not ask for better customer service and quality of work.
Mary S.
Vehicle Make : Lexus
5 out of 5
7/23/2021
I certainly will recommend your company to my friends and acquaintances thank you
Randall P.
Vehicle Make : Lexus
5 out of 5
7/17/2021
Great results
Michael C.
Vehicle Make : Pontiac
2 out of 5
7/16/2021
I used craigs based upon a friend's recommendation. The outcome was less than expected. I was not concerned about cost only the results. What I got was no better, maybe even less, than any other body shop even after expressing that cost was not an issue. I would give them 3 out of 5 stars for doing semi adequate work. Probably better than some but not near what I would have expected based upon their reputation.
Gerald (jerry).
Vehicle Make : GMC
5 out of 5
7/11/2021
Very professional and friendly staff and excellent craftsmanship on the repairs. Would recommend you to anyone!!
Keysha S.
Vehicle Make : Subaru
3 out of 5
7/1/2021
I did like that someone called me to give me an update from the shop when I didn’t hear back from the insurance.
Debbi M.
Vehicle Make : Toyota
4 out of 5
5/25/2021
The touch up paint looks great. Job well done.
Steven/susan M.
Vehicle Make : Honda
4 out of 5
5/11/2021
Thank you!! Great repair and great service!!
Doug D.
Vehicle Make : Toyota
5 out of 5
4/20/2021
I highly recommend Craig's.
David R.
Vehicle Make : Dodge
5 out of 5
4/10/2021
Very professional staff and our vehicle was repaired in a timely fashion to a condition better than it was pre-accident. I would definitely recommend Craig's.
Ron P.
Vehicle Make : Toyota
5 out of 5
4/7/2021
Great work and service
Christie A.
Vehicle Make : Toyota
2 out of 5
4/1/2021
I feel kind of dirty answering this question 'no' because as always, my car was completely repaired and in great condition. My only complaint (and I am telling you because I know you usually do better) is that the two storage areas in front seat console were not vacuumed....I took my little black and decker vacuum out to finish and even took the felt pad into the house to clean with a brush and vacuum. I think someone got interrupted as they were finishing and forgot to go back to this. I will continue to recommend you to all my friends.
Emily J.
Vehicle Make : Toyota
5 out of 5
3/27/2021
Auto body repair is perfect.
Josh C.
Vehicle Make : Chrysler
5 out of 5
3/8/2021
Great friendly staff and quick turnaround time.
Cara W.
Vehicle Make : Honda
5 out of 5
2/25/2021
Amazing service as always.

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