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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 136 reviews 87%
4 star 14 reviews 9%
3 star 3 reviews 2%
2 star 3 reviews 2%
1 star 1 reviews 1%
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(All Vehicle Makes)
Kevin H.
Vehicle Make : Hyundai
5 out of 5
4/13/2024
My car was done on time & the work done to it Wass perfect!!
Terry T.
Vehicle Make : Dodge
4 out of 5
4/7/2024
your patience with insurance company
John K.
Vehicle Make : Ford
5 out of 5
4/5/2024
Nice job , car looks great . Was a good decision , bringing the car to you guys .
Robert W.
Vehicle Make : Toyota
5 out of 5
4/1/2024
Fast and friendly! Excellent repair to the car! Will definitely return.
Michael R.
Vehicle Make : BMW
4 out of 5
3/31/2024
Repairs look great paint matches.
Oren N.
Vehicle Make : Chevrolet
5 out of 5
3/25/2024
Best reliable Collision Center in Spokane!!!!!Thank you for the great job you did recently fixing my truck.
Tyler W.
Vehicle Make : GMC
5 out of 5
3/7/2024
I am very happy. You were super easy to work with. Communication was clear. My car looks great! Thank you!
Steve W.
Vehicle Make : GMC
5 out of 5
2/18/2024
My vehicle looks new again, they did a fantastic job on the repairs. They also cleaned my vehicle inside and out before returning it to me. Would recommend Craig’s for any type of repairs.
David H.
Vehicle Make : Lincoln
5 out of 5
2/15/2024
Always feel confident about the quality of work
Mary G.
Vehicle Make : Subaru
5 out of 5
2/9/2024
Best service ever and very helpful, friendly staff. Highly recommend
Kylee E.
Vehicle Make : Subaru
5 out of 5
2/8/2024
The team at Craig's always goes above and beyond and exceeds expectations every time! I am always impressed with their attention to detail and quality of work.
John J.
Vehicle Make : Mazda
4 out of 5
2/4/2024
Craig's has done body work on 6 of our vehicles, some multiple times. Mazdas CX-6 & CX-9, a Jaguar F-Pace, a couple Ram 1500 trucks & a Toyota RAV4. Anytime I have a choice, I trust Craig's to get it done correctly, and whether paying out of pocket or through insurance, the crew is always helpful & reliable.
Gary B.
Vehicle Make : Chevrolet
5 out of 5
12/22/2023
Excellent job how handled; unfortunately, a bit of unfavorable results out that was out of the staff and technicians control
Marlene B.
Vehicle Make : Ford
5 out of 5
12/4/2023
Great job and a pleasant experience. Thank you
Terry F.
Vehicle Make : Kia
5 out of 5
11/30/2023
Everyone was so kind to me.
Harry U.
Vehicle Make : Chevrolet
4 out of 5
11/27/2023
This is my 2nd time using Craigs, they do great work. Never any issues. Always done on time if not early. 2 thumbs-up.
Harry U.
Vehicle Make : Chevrolet
4 out of 5
11/27/2023
This is my 2nd time using Craigs, they do great work. Never any issues. Always done on time if not early. 2 thumbs-up.
Catherine N.
Vehicle Make : Ford
4 out of 5
11/26/2023
Each individual, I believe did a fantastic job, form the time I brought in my vehicle until it was completed. I only corresponded with Juan and Louie, Juan was who was assigned to my vehicle for estimating, paperwork and dealing with the insurance company. But all those involved I feel did a great job that means the body repairman as well as the person who matched my paint and blended it. I am not aware of others although there may be many more working behind the scenes.
Ken W.
Vehicle Make : Chevrolet
5 out of 5
10/5/2023
Best and only place in town to get your vehicle repaired!
Cassandra C.
Vehicle Make : Kia
5 out of 5
5/25/2023
Car looks new again, phenomenal work! Thank you for the kind service from beginning to end. My car was done even before the estimated time which was a bonus. Thank you so much!

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