Great customer service. Jeff help me out with any questions I had about my vehicle. He gave me an exact date when my vehicle was going to be ready. Straight forward with a positive attitude and also all the staff in the office. I could just imagine all the great staff Pacific Elite has working disassembling, painting, assembling, and detailing my vehicle. I will definitely recommend Pacific Elite to friends and family.
My trunk does not close properly. I called as soon as I discovered the problem and will be bringing the car back in tomoroow. Such a shame to have to bring it back after being without it for two weeks. Hope you can fix it quickly.
2nd time having my repairs done here. Could not be happier with the all around experience!!! I don't plan on coming back, but if I end up in another accident pacific elite will be the only place I come.
Fine work and great service.
Excellent team. Ken was very helpful throughout the process.
Vehicle Make : Volkswagen
Outstanding service. Ken was really helpfull and knowledgeable.
Extremely excellent service. I asked for a repair estimate in case I wanted to pay for the whole repair without opening an insurance claim. Their initial estimate was totally accurate and a fair price was given. Car was completed and ready for pick-up long before its projected due date. They knock themselves out to serve the customer and get the job done right. I highly recommend them to everyone.
Repair and service was perfect!!
Everything was quick and painless so thank you to everyone there
Great people in the front office and great quality job on my bumper.
Luis and Maria were the best. Made me feel I wan important and my needs mattered. The car looks brand new
You are the best body shop that I have ever been!
Great service all around.
Great service, frequent updates, will always come here.
So happy to have my car back and in record time. Very pleased with the work done on my car and the level of customer service I received was top-notch. Thank you Pacific Elite!
Mark was very professional.....great communicator.
thanks for doing a great job once again!
I was working with Luise. He is great to deal with. He haloed me to get my car a few days earlier
Mark who was in charge of my vehicle during repairs made the process anxious free. He always kept me up to date on my vehicles progress. When my vehicle was done being repaired and was ready for me to pick it up.I was more then impressed of the repairs that was done. Thank you Mark and Pacific Elite Collison Centers.
Appreciate how quickly my car was fixed and your consistent updates. Car looks great!! Thank you!!
Car looks awesome, no problems with timing of work or anything. Thanks!
Excellent Service and I got whole new car back again! Thank you for everything!
Mark was awesome. Stayed in touch and kept me up to date often. Car looks great
Thank you for constantly updating me on my vehicle I really appreciated that!
Not completely repaired (yet).
I appreciate you getting the repairs done as quickly as possible! It was great working with you. :)
We've been happy to use Pacific Elite several times and twice since they changed ownership and name to Pacific Elite. Jeff and team have been courteous, honest and professional every time. Once, Jeff stayed late after closing time on a Friday evening so that we could pick up our vehicle after returning from travel. I would highly recommend Jeff and Pacific Elite for your auto body shop needs!
Jeff was very helpful throughout the whole process of my repair. Even going as far as helping me to get my second estimate elsewhere. The car was finished even before promised.
Brie Christiansen was a great gal to work with on the front end and through all of the communication until the car was ready. The body repair and paint job were superb. Kudos to all of those guys in the shop that worked on my car. Cheers!
They were perfect! Amazing job
My experience with Pacific Elite Collision Centers was excellent.
The professionalism of your company is wonderful. Customer support is so important these days. I appreciate Brie and her keeping me informed of the progress on my car. You repaired it twice because people cannot stay away from the back of the car. Thank you so much for being the company you are.
I loved the customer service I received at Pacific Elite Collision. Everyone was very helpful, especially Bri. She was very thorough in explaining what needed to be fixed on my car and how they were going to do it. She was transparent throughout the entire process and informed me of updates. She also waited for me to arrive even after the location was closed because that was the only time I could arrive at the shop. I am happy with having my car back and very appreciative of Bri and the team for giving me the best service.
Excellent service. Work was done quickly with high quality. Mike did an excellent job of keeping me informed of progress. Well done. I would highly recommend Mike and the Pacific Elite team. Thank you.
The bodywork was great. Only issue is the repaired clutch now grinds when shifting from first to second gear.
I was extremely satisfied with the communication and customer service that was provided to me. Jeff and his staff were very professional and readily available for questions or concerns.
I will definite use you again.
Brie and team were amazing! Brie is a huge asset to your organization. It took sometime to get my car but her professionalism and attention to the client experience really impressed me. She went above and beyond. The team who worked on my car did amazing job getting my car looking like new. Thank you so much!
Thanks for doing a fabulous job on my Mazda 6! I especially appreciate your professionalism and outstanding customer service. The text messages and phone calls to update me on progress were very helpful.
Best collision shop ever! My husband and I have brought both our vehicles here in the last few months are are extremely pleased with the service, friendliness, and follow up. Jeff and Brie made my older car look brand new!
Everyone was extremely helpful through the entire process. I was kept up to date on the status at all times.
Very good customer service
You repaired my 2014 Mazda after an accident and the quality of the repair, the convenience of text message updates, and the excellent customer service would make me recommend Pacific Elite to anyone.
The whole team was great, everything was done perfectly!
Thanks for being quick and my car looks great. I couldn't be happier
Awesome work, much appreciated
Excellent service. Thank you Efren
Customer service was excellent! The constant updates really helped and although there were delays Efren was extremely helpful and made the process much easier
My car looks like new. Thank you
The polish work on the door was great, the fender is perfect, and thank Bree for the donuts.
We received excellent service and appreciated the notification update texts.
Very thorough work. Car was ready earlier than expected. Excellent customer service by all!
Everything looks great, good service and you saved us money on the repair. Thank you.
Vehicle Make : Mitsubishi
Great job from everybody at the shop and thank you all for making me feel like a valued customer. The work done on my car was amazing
Repairs were done sooner than expected! My car looks beautiful again maybe even better! Friendly staff!! All of them!! Car runs great!'
Great job and great people!!
This shop is terrific!. Having worked for State Farm for many years I have dealt with many collision repair services and this shop and the people that work here are a very nice experience. They are friendly, helpful and expedient. I would definitely recommend them.
Done quickly and job done very well , great job
Exceptional customer service and work!
My 2nd time here. John and his team were excellent! Thank you for wonderful and painless service!
Not only the highest quality workmanship, but also managed precisely.
This was our 2nd with your company and we got the same great service and wonderful costemour service .
Great communication by Jeff
Everything was handled very professionally.
Car was finished **** day earlier than originally estimated. Great customer service. John Miitskus was great to work with.
Great customer service and follow up.
Dear Karen, John and Jeff!
Thank you for all your help!!!
Vehicle Make : Mini Cooper
Wonderful staff & excellent service! Jeff was thorough and kept me updated throughout the repair process. Karen was very helpful and promptly responded to my questions. Great work, I would recommend this shop to my friends, family, and clients! Thank you Pacific Elite!
Very professional and kept me in the loop at all times. Thank you!
Awesome service. Karen was great!
Thanks, my Jeep looks like new again. Great cleaning inside and out as well. FKB
Karen, Trevor,John and Joe took their time to make us feel at home. Appreciate how the office projects such a friendly atmosphere. They are all helpful too.
Excellent service and communication.