Body Shop
Auto Body Shop Review Summary
5 stars 163 Reviews
4 stars 44 Reviews
3 stars 4 Reviews
2 stars 6 Reviews
1 star 17 Reviews

Real Reviews From Verified Customers

Shannon L.
Vehicle Make : Gmc
4 out of 5
Everyone was wonderful to work with especially Malissa. And your partnership with Enterprise really makes things easy!
Lori L.
Vehicle Make : Toyota
4 out of 5
The process was painless and smooth, and my car repair looks awesome. I appreciate that I got it back clean as a whistle, too! Thanks, guys!
Gerald P.
Vehicle Make : Subaru
4 out of 5
Did an excellent job in a very quick time! I am super impressed.
Lira C.
Vehicle Make : Volkswagen
4 out of 5
Good customer service done fast
Jann M.
Vehicle Make : Kia
4 out of 5
Thank you for caring. My car looks great, only found 1 little issue, but I can deal with it.
Tony T.
Vehicle Make : Audi
1 out of 5
I appreciate the work that your company did on my vehicle. But I don't like the fact that I cannot wash it for 90 days unless I hand wash it. And it was dirty when I picked it up they said they washed it but believe me it was completely dirty
Jaclyn A.
Vehicle Make : Volkswagen
1 out of 5
I asked for 2 parts to be OEM and was explained a process to ensure that happened. Picked up car and received scratched used parts. I brought a well maintained undamaged, minus the part where I got hit, car. I received a car that had been very noticeably worked on. To top it off someone was using the stereo adjusted the settings and not computer settings that might change while a battery is disconnected. I will contact tomorrow regarding the sub-par work performed.
Christine A.
Vehicle Make : Ford
4 out of 5
I really appreciate Stephen's demeanor and professionalism. He kept me informed every step of the way and even came in on his day off so I could get my truck. I hope I don't need to use Abra or his services anytime soon, but I wouldn't hesitate to call if I did.
Doug M.
Vehicle Make : Dodge
2 out of 5
Your computer email system is too impersonal. It sent me meaningless emails that were contradicted by phone conversations I had. When I responded to the emails with questions I received no response whatsoever. You can't expect a computer to provide meaningful customer service. The work, schedule and results provided were good but the experience as a customer left me wondering what was happening and when the work would be done. I don't believe you really want your customers to have the feeling of anxiety that I felt.
Bruce L.
Vehicle Make : Kia
5 out of 5
Repairs were done very quickly! They washed my car!! :)and cleaned the inside. That was above and beyond what is expected. I was kept well informed on the progress of the repairs. Would recommend them!
Valerie A.
Vehicle Make : Ford
2 out of 5
Every auto body shop I have ever used has done a complet detail before pickup. I would not use Abra or recommend agin for that reason.
Amy B.
Vehicle Make : Toyota
4 out of 5
Great service, from the initial call to picking up my vehicle.
Candace B.
Vehicle Make : Kia
5 out of 5
Malissa was awesome to work with! Thank you, Candace
Jeff S.
Vehicle Make : Toyota
5 out of 5
Stephen is awesome, great communication from day one. my car looks better than when I bought it, I'm glad i chose Abra for my repairs.
Craig G.
Vehicle Make : Jeep
5 out of 5
Abba showed us deep respect and a good customer of service they were terrific and getting our vehicle done and we thank them .thank you
Kathleen G.
Vehicle Make : Dodge
5 out of 5
Stephen and other employees were a pleasure do do business with. He explained things clearly and was extremely accountable- both of which are super important to me! I will refer this business to others! Thank you for the super experience :-)
Elias K.
Vehicle Make : Hyundai
3 out of 5
Some confusion on car return. I was told it'd be taken care of, hertz twice called me saying my car was over due. Seems to be resolved now
Joan B.
Vehicle Make : Chevrolet
5 out of 5
Very pleased with experience working with ABRA.. James was very informative keeping me up to date on the progress in repairing on my van. Thank-you.
Naran R.
Vehicle Make : Acura
5 out of 5
Great and friendly service. Keep me update with status of my car.
Michael G.
Vehicle Make : Cadillac
3 out of 5
So far so good!As the next few days go by I will be taking a closers look at things. I have noticed that the new grill does not fit flush to the rest of the body! That is a little concerned for me.
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