Your staff was very courteous and communicated well with every step of my repair. Patty was especially helpful making the entire experience a pleasant one!
****. Staff was extremely nice and helpful.
2. Daily status updates put me at ease.
3. Completed car came back to me polished, detailed, and perfectly clean.
4. I could not have been any happier elsewhere!
Staff very helpful, responsive. Work looks perfect. Very satisfied!
It took longer time than expected and had to pay for rental car. Also taking back to you for checking out the EYESIGHT and other safety features like blind spot detection.
Very freindly and knowledgable
Raquel was very helpful and personable
Jackie and Patty are absolutely wonderful! So thoughtful, so thorough with each job, just absolute professionals from start to finish! Jackie and Patty don't have to worry about the competition, they are the competition that the other guys have to worry about! Jackie and Patty are the reason I keep coming back, and recommend you folks to others. Two very wonderful people to do business with. They set the bar high! Sincerely, G.Hall
Everything was handled in a professional manner, timelines were met and the quality of work is excellent.
I REALLY APPRECIATED THE ONLINE FEEDBACK THAT JIM PROVIDED EVERY DAY.
Only one thing should be noted. The tech who attended to the cleanup, failed to re-attach the all weather rubber mat in the driver's side properly. It wasn't snapped in for safety. I noticed it when I arrived home and was removing the paper protective sheet from the floor.
very detailed in their updates.
My main involvement with Auto Nation started in 12/2015 when assisting my significant other in the purchase of her Focus. Since then I have assisted her with repairs made to her vehicle, It is my experience that all with whom I have come into contact with at that Dealership have been communicative in all respects. In light of recent body work on that vehicle my comment is to us the untrained eyes the repair looks good. Only time will tell. My significant other on this vist would cite Patty in the Collision Dept for her excellent communication and understanding. Michael F. Ballinger 1517 8/10/2018
my car was done in complete satisfaction, 2 year ago when I had a minor accident on I-4. Tropical ford keep my car for 31 days. AutoNation Collision Center in St Petersburg have update me every day with progress what was going on with my car. Tammy called me to keep me up-to-date, checking on me to make a show I had a rental car. Tammy did anoutstanding job with Roxy and I was very very impressed. Tammy has gone beyond her duties with the customer satisfaction and I'm very grateful. I would never take my car to anywhere else except to AutoNation St Petersburg for Collision. I strongly recommend working with the Roxy and her staff especially Tammy. Much thanks and sincerely, yang
Nice folks. Only issue was my advisor was on vacation one day so the delivery was delayed. Should have coverage on absence.
I appreciate the status emails and my calls were returned in a reasonable time. I appreciated Jim going above and beyond not only when my car was dropped off but when I picked it up. I would definitely recommend you guys.
Was ready when told it would be ready. Thanks
Your communication was excellent! Kept me informed at every step. I was pleased that you were able to get my car serviced while you had it.
After delivering my car for repairs I was offered a ride home and given updates as to the progress of the repair. Later I received a call that to work had been completed and my courtesy car was on the way. Excellent service -