Appreciate the daily texts informing me of progress. Nice touch!
Everyone was very professional. Thank you.
Really good communication- got work done on time
Matt was very professional; explained everything to me in detail;and kept me posted as to the status of my repair. My experience was a positive one.
Sean did a good job of communication and keeping me up to date. The auto text feature is kind of silly as it told me how happy my car was. Chris Umbinetti did a perfect job on the body work. I cannot even tell where I got hit
Thank you for always keeping me informed of the process status. Great customer service, fast and great quality.
Matt was informative, patient and a pleasure to work with as were all the staff members I interacted with. While no one plans to need their car repaired, this experience was a positive one.
Everything was perfect, thank you!
Matt was a great help and advisor.
Dustin even did more clean up of car than deer hit caused.
I was completely satisfied with the work that was accomplished, the speed that it was accomplished and the high level of communication ateverystep of the process.
A job well done, thank you for your service,
I was shocked that is took less that 12 hours to complete. Absolutely Amazing!
My impression is that it is a well-rounded office and a good team. Positive experience.
Matthew was fantastic and my car looks great! Work was done quickly and received on time.
I was very happy with my experience with Service King. I was kept up to date with how my car repairs were going and it was done early! Very happy with how my car looked when I picked it up.
Paul Dusty and Kala are awesome
Excellent service. The team was very helpful and Sean did a a great job explaining the repair process. I received my car back in amazing condition and in record time. I am extremely pleased with the work that was done.
The service and repair at your Mill Creek location exceeded my expectation. Sean was prompt in communication and helpful.
Friendly. Prompt. Professional. Thanks so much!
Great job on the bumper you fixed. I wish the rest of my car looked as nice!
This is the second time I have taken my car to Service King. I know they will do a good job. I recommend their services to others.
Thank you for making my repair one of the easiest progresses ever! I truly appreciate all of your hard work into making my car good as new!
Everything was great. The repairs were done quickly and I love the fact that I was updated during the entire process. Thank you
We had a great experience and plan of returning for future repairs.
Completed ahead of schedule. Good communication.
They did a good job and finished the job ahead of time.
Great communication.Thank you.
Great customer service! Dustin did a great job.
My experience was awesome! My assigned service representative kept me updated every day. Not only was my repair perfect but they completely cleaned the car inside and out including windows. Its extra things like that that gives customers absolute satisfaction. Can't say enough. Thank you service king!
Excellent job. Couldn't be happier with the finished product. Thx!
Amazing job and the people so helpful . By far best service I have ever had specially with car industry
Loved the texts for updated status of our car!
Matthew was very attentive to the whole process and I was very pleased with the repair of my vehicle!!
Please keep up the good work!
Everything was excellent: they promptly scheduled my appointment, texted/emailed repair status updates, finished ahead of schedule, and even stayed late so I could pick up my car after work.
Vehicle Make : Volkswagen
...a very professional service...on a scale of 1 to 10 they are a ten... Ten reasons to refer a friend in need... Thanks Again?????????????????
They did a great job, explained everything in detail along with answering all my questions. They kept me updated on the progress off my vehicle and were friendly.. Thank you for the great service.
I really liked being updated on my vehicle. When I came and got it, it looked amazing. Thank you
Thanks for cleaning out and washing my car. That was more than I expected. The repair looks great too.
Efficient and friendly! Great!
Thanks for the good work and bring my car back to good shape.
Matthew Mulholland is great-professional, thorough and friendly. Very impressed with him
Sean Grant is Great
Kept me updated on every step of the way
Thank you Sean
They did a great job and always kept me updated on what was going on
Service King was very professional and great to work with. They kept us well informed on the status of the car repair. It was finished one day early and it looked great. We would highly recommend and refer our friends to them.
I loved how easy it was to stay updated & ask questions via text message! I especially loved the one letting me know my car was happy & being well taken care of. Made me smile & also felt like you guys understand how tough it is to be without your car! Best service & very knowledgeable staff. I'll highly recommend friends to come here for sure!
I will recommend your great service.
Service King did an amazing job. They also provided excellent customer service. They made me feel I can trust them
Mat is the best. As soon as he got my car he called to let me know what was going on. Then he kept up on the update on my car. The 29t I was suppose to turn my rental. I asked Mat if it was on time because I will be without a car. He made a call and told me Service King was going to take pay the rental until my jeep was done. That meant so much to my n my family. I wanna thank Mat for the service well done. Thank you to everyone for fixing my Jeep. It looks great. I would recommend you guys to anyone. You guys have the best people there starting with the reception and everyone else I spoke with. Again Thank You Keep up the good work. God Bless you All. Faaleo S
Vehicle Make : Volkswagen
You guys did an amazing job! Very professional and my car looks fantastic. I was always updated on the status of my car and you were even able to finish it earlier than expected! Would definitely trust Service King with my vehicle again. Thank you!
Nice people, fast checkin, and fast repair service...my car looks like new again
Very good communication. Would recommend to anyone. Great service. Thankyou
Great service, very professional. Great work done in a timely manner
You guys did a fantastic job! Thank you!!
Very quick at getting my repair done and wonderful customer service. Communication of updates on the process was also great.
Appearance was beyond my expectations. Very good.
Everybody was very helpful very friendly and very knowledgeable and I really would do business with you again really really really appreciate the work that was done to my F-150
Glad to be notified every step of the process! Thanks for your service!
Great job. Thank you for agreeing to put the tires on the car in addition to collision repairs.
Amazing experience. Everything was completed sooner than expected and the results looked better than when my car drove off the lot. I know I will continue to go here for anything else my wife and I might need.
Excellent communication and service! Above and beyond expectations
Very satisfied with kind friendly perfection thank you
Sean was great to work with!
Totally satisfied experience. Very professional staff. I will recommend to others.
Looks great. Fast turn around.
High quality work, the car looks great and runs perfectly. Plus the repairs were finished ahead of schedule!! I was given daily updates on percent complete. Sean is awesome!
On time even early
Good communication all the time.
I will recommend Service King to people I know
Sean Grant and his staff made it a smooth experience, they are very professional.
Very fast repair and great communication from Cary the team was excellent
I loved getting the text updates, everything went very smoothly and fast.
My car has so many scratches and others additional things that needed to be fixed.You took and sent my all the pictures,you said that everything will be take care .no were done.
Thank you for your service.
Had an awesome experience. Everyone was very helpful and very friendly. Thanks for taking such good care of my Toyota Camry:)
Kept me informed the whole way and were very nice. Did good work to my car
I love the new paint on my car. Matthew and team are very professional.
Fast, curteous service. Quality work. Communication throughout from receipt of car from tow truck to picking up the repaired car was superb
Our car got fix earlier than schedule. Great service
The truck looked great and the comms with me were frequent .
Vehicle Make : Volkswagen
Very easy process. Made me feel comfortable and confidant right from the start, and kept me in the loop the whole time. Also, I'm very with the results. Will pass the word... Thank you
The gal at the counter, when I first walked in, greeted me pleasantly. The gentlemen whom looked at my car, explained what the process would be. The time frame for the repair was a quick turn around.
The staff really showed great customer service!!! OH... and the car repair -- looks wonderful... can Not even tell there was an issue. When I picked up my car... it looked shinny and brand new... Thank you so very much. and yes, I would recommend Service King.
Everything was great. Vehicle looks beautiful. I only had some troubke with scheduling the first estimate appt. What got scheduled and what I was told were different.
My car repair was completed before the estimated finish date. I had told them that I'd be out of town and they made sure that the car was returned fixed before I left town. Thank you
This was a difficult situation that was made very uncomplicated by the Service King staff. That you for being so kind and considerate of my time. My car was even waned and vacuumed! I'm very happy with the service I received, I will be returning. Thanks again!
I liked my service but I was slightly frustrated that I was told my estimated finish date but didn't hear anything after that until I called two days after the estimated finish date
Not only did Service King compete the repairs before the committed time, but also did a superb job! I wish all body shops were like this!!
Vehicle Make : Volkswagen
Thank you! Job well done
Sean, and the crew of gals behind the desk are the best. Over the years I have had cars repaired from accidents, this was by far the best experience I have ever had
I like update everyday,
Repair finish on time.
I am satisfied all services,
Thank u so much for very friendly!!
Excellent repair work, And my truck was finished earlier than expected. I was completely satisfied with my experience being a first time customer
My expectations were met higher than I imagined! Thank you for all the hard work.
Job well done. Matt was professional and thorough and kept me informed on progress.
Our car looks great and the customer service was exelent! I was greeted right away and I was in and out in no time both dropping off and picking up. Thank you all! Great job!
Great communication, only driven car 3 miles since picking up the car, so time will tell about the repairs, but so far I am satisfied.
Everything looks great! Thanks folks!
It was super quick and I was kept informed of all the information.
Excellent quality and service. Any issues are being dealt with superbly.
Very fast service and my car looks great! I'll definitely come back to Service King for future repairs.
I was really happy with the communication!
Very professional, prompt and courteous.
Thank you for doing an excellent job on the repair. I appreciate the status update via text. Excellent customer service. I am very impressed. Thank you very much!
Service King did an exceptional job fixing our Ford Explorer!
Will definitely recommend to others for future service!
Great job of communicating the projects status. Actual work on my vehicle was first rate as well.
Excellent job and very good service.
Amazing service and communication.
I am a "big fan" of SK! Very customer service oriented for sure
My car is so pretty now thanks!
They have great communication with clients! They treat their clients with respect and kindness and I would recommend it to anyone'
Fantastic customer service, excellent communication, great time frame. The workmanship was done to my expectations.
It was my first time dealing with insurance and repairs on my car and you guys made it very easy and simple.
Sean and his entire team at service king in mill creek deserve a 10 for their outstanding service and treatment. They go above and beyond!!
RAV4 logo is missing and there is a bump on painting job and plastic compartment was not attached properly.
Thanks for great customer service. My car looks good as new!
Excellent service! Done before estimated-and work a lot faster and efficiently versus other repair shops me or family had been to. Thank you again
The staff was very friendly. They kept me up to date on the progress of the repairs. Quality of work was excellent.
The entire experience was amazing. Fast, thorough, easy, and stress free. I was updated every step. Very pleased with the experience.
Front desk staff was very helpful. Thank you.
Adjuster/claim handler was perfect. He kept me fully informed and the repairs exceeded my expectations.
Perfect customer service.
Absolutely 100% great service. Great experience . you guys killed it! Thanks!
I had a wonderful experience and would definitely use them again.
The repairs that were done were exceptional Thank You.
Staff was friendly, I was kept informed of progress, work was completed in a timely manner. I will definitely use Service King again and recommend it to my friends.
You guys are amazing! Took the time to notify me every step of the way plus some. Sean Grant was very friendly and kept me up to date at all times. He was very professional and I love the outcome. I will be recommending everyone I know to you guys. I appreciate everything!! Thank you!
-Nicole Yotty & Teresa G
I was in and out within 24 hours, great quality work and very professional, Thanks Cary!
Timing was great and the job was complete.
Please pass on my Thanks to Matt and his team for a SUPERB job on our Land Rover. Matt explained the various steps that would be taken to repair the vehicle. He was very transparent and continually gave me status updates. It was never a problem to get ahold of him either. I had a few glitches that came up after I picked up my truck and Matt told me do bring bring it back and he would get fixed. I have shared my excellent experience with my siblings (8) and friends. I will highly recommend your company to anyone needing vehicle repairs. Mahalo - Paul & Debra Littlejohn
Service King did a fabulous job and turn around time was way quicker then expected. I will definitely recommend service king to everybody. Employees are down to earth and professionals in their jobs.
Sean, my service advisor was awesome.... So attentive, super fast at repairs and excellent communication
Wonderful customer service, constant updates, and service even finished earlier than projected. Overall a great experience.
I was really excellent service so really recommend if somebody wants to get collison repair.
Very professional and convenient.
Well done by Matt and reception ladies thanks to mechanics who did a great job making my car look like new
Quick, excellent, professional and kind. Thank you for restoring my vehicle to where I can enjoy riding in it.
Very impressed with the repair work done, everyone went above and beyond my expectations for service.
Great service. Great work.
Service King's provided excellent customer service and followed up with me. Very surprised how and completely satisfied with them. Thank you!
Great customer service and they went above and beyond my expectations. Cleaned my car before they gave it back and the car was done before the time expected.
I would highly recommend this body shop to anyone. Excellent customer service!
I was well taken care of. Thank you
Convenient, fast, and professional
Very professional and looking out for the customer.
I needed my car finished so I could take it on a trip Sean worked really hard an had it ready a day earlier than I needed it. I ready appreciated his consideration and understanding
Also the car was very clean when I picked it up a real plus
Excellent service. Easy process to schedule and facilitate rental car. Great communication throughout. Very professional.
I thought the service was awesome. I really appreciated the daily updates via text. It made a usually stressful process way less stressful. My car looks amazing like I was never rear-ended and they do an amazing job of washing your car when they return it. Best part was I got my car back a whole day early! Thank you!
Vehicle Make : Volkswagen
Everyone was very helpful and nice! The car was fixed so fast and returned looking great. Thank you for such an easy and painless experience!
Cary in Mill Creek was prompt, professional, and informative. I could not have asked for a better experience with Service King. Thank you for everything, I will gladly recommend this shop!
The customer service was excellent but I wasn't completely satisfied with the replacement parts I received. You can really tell I have a replacement hood and front grill that aren't OEM parts because they don't sit perfectly and a lot of the gaps are messed up. It's a very small difference and a lot of people wouldn't notice it but it being my car, I definitely notice it which is kind of disappointing.
Able to fix our car quickly . King did a great job.
I love that you guys vacuumed my car...I have infinite pine needles
Love this place!!! They were all so very nice. I had a great experience from start to finish! They kept me updated throughout the process and did a fantastic job. I would forever choose this place if I ever need repairs again. I got my vehicle back looking almost brand new inside and out...they detailed and washed it for me ???? Great place, great people!!
They did an excellent job on the repairs. Cannot tell the car was ever damaged. Even got the job done ahead of schedule. Very satisfied with their work and would highly recommend them.
The car looks like it just rolled out of the showroom!! I couldn't be more pleased.
They were fast, extremely communicative,and performed the work very well!
Fantastic experience. Fast, beautiful work, great communication.
Great job Service King, I recommend.
Very happy with the service and quality of work! Truck looks brand new inside and out! Thanks!
Cary is competent. Competence is in short supply.
Great communication at every step of the process!
The process was easy, the staff was polite, and my car looks great. Thank you!
We are completely happy with the surface that we got. Thanks again
Staff were courteous, I was kept informed, work was high quality and finished ahead of schedule.
They're very friendly and very fast thank you for maybe feel like a person not like a number
Superb service. Kept me informed through the whole process and the repair is perfect. All of the people that worked with me were professional and very friendly. Thank you service king, truly.
Fast and friendly service. Updated daily on progress of the repairs.
Very pleased with my car being brought back to a new condition.
Cary provided great customer service.
Much car repair. Very customer service. Wow.
Excellent work. Kept me updated on repair progress. Car returned very clean
Thank you Sean, you did an excellent job!
Professional and friendly service, I will rec9mmend to friends
Vehicle Make : Volkswagen
I really appreciate the courtesy calls ,and updates ,while my car was being repaired. Thank you for everything
My car looks great!!! I am very impressed! Thank you
I loved it. So efficient and better than Normal shops. Was updated frequently and they did the service in 2 days!
Reliable and good workmanship was pleased that my vehicle was ready on time. During the process was sent notifications a progress nice Change. And at the Bothell location convenient having enterprise right next to them so I can Rent-A-Car was a plus.
All of the employees that I worked with were extremely friendly and helpful. I was very happy with the quality of work and how clean my car was when it was delivered.
Excellent repair job.
I also really appreciated that you detailed my car. It hadn't been that clean for a long time. Unfortunately my girlfriend is just as impressed so now I have to keep it this way :-). Probably a good idea anyway. Thanks!!
Sean was very easy to work with. He did more than his job description. My wife is very happy how the car looks. Thanks!
So fast! Work is perfect!
Your helpfulness, communication, progress reports, competence and customer service are the best!! You took the repair stress out of of my accident. Thank you!
They did a nice job on my repair. I was surprised and delighted when I picked up my car and the interior had been cleaned. Very nice touch! Thank you!
I liked the updates on the status of the repairs. Friendly and helpful staff.
Great service, expert job ahead of schedule! Nothing but good experience!