Their service was amazing!
My car was in and out in less than 24 hours, they
We're fast, friendly and efficient.
This is somewhere I trust with my service and would
Go back again.
Excellent service with updates via notifications and delivery well before time
I was very pleased with the service that I received. Matt was very helpful and I got my car back in just a day rather than the week they said it would take. I would recommend Service King who treated my car so well and despite how nervous I was about leaving my car (I've never had work done on ny car before so I didn't know who to trust).
Excellent communication throughout the process. Car was ready when promised. Completely happy with the repair
Great job! The car looks amazing!
Great communication of the work progress and the wrap-up of work performed.
Excellent service!!!!!!!! Thank you!!!!
Your service surpassed my expectations and everything was seamless, easy for me, and convenient. Thank you for making a crummy car crash go as smoothly as possible! And for a beautiful shiny new back end that looks fab!
There was great communication and professionalism throughout the process. The repair work was great and the car looks fabulous. I'm very satisfied.
Service King did a beautiful job fixing our truck. Kala made sure all my questions were answered to my satisfaction plus did such s nice job of vacuuming and dusting my truck. I would recommend service king to anyone. Thanks again!
I'm very happy with the way my truck turned out. Also it was finished ahead of schedule Thank you
Excellent service! So pleased with the experience!
Friendly, fair, quick, communicative, and did great work
They were very professional and reassuring and kind. The results appear to be excellent. I couldn't be happier.
Great service, on time and looks great
Very nice job, finished in time
Will refer our friends & family members
I am totally satisfied with your service.I am very much impressed with your company.One of most friendly staff I have ever come across.
I had a truly wonderful experience with all your staff , starting with your receptionists.
Thank you all and keep up the good work.
Much faster than expected. Lin to line match
Was off a bit but ok
Excellent service friendly helpful cheerful
The communication was great, and the staff were nice. :)
Great job! Fast and looks great.
Thanks for the great service.
Communication was very good.
You guys are very professinal.Good job on restoring my car to pre-damage. It looks spotless.
Car repair looks great, was quick and easy. Thank you!
Keep doing the oustanding customer service that you did for me. The car repair made the car door look as new! Thank you!
Friend, fast, understanding and very good with communicating every aspect of your car and services!! Thanks again!
The repairs appear flawless. Personnel pleasant and informative. Repairs done quicker than estimated. Thank you!
Vehicle Make : Mini Cooper
I really appreciated your text keeping me updated on progress of my car. Daily updates were always courteous and accurate. Everyone was professional and friendly. I would recommend Seevice King to anyone needing repairs.
I love that we are notified of every step of the process. The people we worked with were all very pleasant and very nice, especially the personnel assigned for our vehicle ( Terrence was his name? sorry, if not). We also love that our vehicle was fixed earlier than schedule. And the result is amazing! You guys did an awesome job! You are truly the Service King! :) Thank you very much!
Good job! The repair was completed earlier than the estimated date and Terence and the staff are nice. All questions that i keep on asking were answered. Overall, it was good working with Service King. Would also recommend it to others.
Thank you for the excellent repair on my vehicle! Service King and Terrance were wonderful to work with.
I was pleased with my service
Everything was handled very professionally and in a timely manner. I was informed along the way and felt like the service was great.
The service was top shelf and I appreciated the communication that took place between Service King and my insurer. It was a great experience.
Vehicle Make : Volkswagen
Thank you service king ! Amazing Customer service from start to finish !
Appreciate having three companies (SK, GEICO, and Enterprise working as ONE TEAM. Made for a very easy and efficient experience. The repair was done right and vehicle was ready when promised. Like the email and text status too.
Your customer service was terrific and my car looks good as new. Thanks!
Our repair was very smooth. The location was convenient, the staff was knowledgeable and friendly. I appreciated being able to talk to the shop directly. They communicated very smoothly about the length of the repair, what to expect, and what to expect from insurance. The communication with USAA was very smooth. We would definitely go back and recommend this shop!
I love the work you guys have done. It was like I was never in a accident. The paint was a fantastic job. It was a A on my books thanks again service king
The repair looks great, good as new!
Everyone involved took great care of me and my vehicle. Thank you!
Excellent service in every way. Thank you Matt
very happy with the repairs and service
Overall was great service. Thank you for keeping me updated on status of my car throughout and promotely finishing it.
Fast friendly and great customer service
Well my name is spelled Shari not Sheri and my last name is Taff not whatever you had down
Vehicle Make : Mitsubishi
All they serviced staff were professionals and helpful. They text with status of them repairs were wonderful too.
Great work! I got my car back in two weeks. Thank you
You guys did excellent work and in very timely fashion
I loved how they kept in constant communication with the process of my car being fixed. Everyone I worked with through this experience was tremendously kind and helpful. Extremely fast!
Matt was wonderful in keeping me informed along the process. And the turn around in repair time. Was excellent.
Very professionally service and quality services
Great staff, from desk to technician. Work is great and service was excellent
Very professional and excellent service!
I sppreciated the timely communication on the status of repairs and coordination w/ rental car agency
Very friendly and fast. Thank you
Repair done amazing and amazingly fact
Outstanding customer service!!!!!!
Vehicle Make : Mitsubishi
Happy and satisfied thank you service king????
Very good people! Did an excellent job on my truck! Would recommend to anyone.
Molly was personable and professional. The same can be said for Robert. He even put compound on a mark that was on the side of the car and unrelated to the accident. I will give them and the entire crew a 10!
Took a little longer that I hoped but looks good. Kala was a great representative.
I couldn't be happier with this repair shop. They made a bad experience into something good. Robert Perez was the absolute best. I had almost daily text letting me know the progress on my car. They went the extra mile to make sure that my relatively new car was done to perfection!! Thank you Robert & Service King!!! Linda D
Service King exceeded my expectations. Their communication about the status of my vehicle was excellent, and it was finished ahead of schedule. Best body shop I have ever used.
My 4-Runner looks amazing to the point my son & I are calling it 4-Runner 2.0. I kept getting txt messages at least once a day with an update, my vehicle was done earlier than expected and the cost was exactly to the penny. I hope not to have another person hit me again, but IF it happens I know where to bring my 4-Runner. And lastly, you washed AND vacuumed out my 4-Runner which I was not expecting, and to a busy single parent, that is Huge! THANK YOU!
Very good job on car in a timely manner. Looks brand new. Thank you
The repairs look fantastic and I really appreciate that y'all washed it and vacuumed it and how clean and pretty it looked when I picked it up.
Repairs were complete even sooner than expected. I was kept up to date. The car looks beautiful!! Thanks
I was charged for an additional part which was working fine before the repairs. Also, my car started to miss fire after the repairs. Now I have to take it into mechanic. Really bad experience
Repair turned out very nice and work was done in a very timely manner. Thanks to the service team that worked on my vehicle.
Very nice people and service!
Excellent work, customer service, and communication!
Very fast and friendly service! While I hope I never have to go back, I know I'll be in good hands if my vehicle needs love in the future. Robert was excellent and I love that Enterprise is on site.
Very pleased with everything
Nice to have everything under one roof like geico and enterprise
Robert was awesome! Totally made the entire experience, I will definitely use Service King again because of him.
Excellent work and completed on time.
Vehicle Make : Volkswagen
Very good communication and quick service. They did a great job with the work they did but forgot to tint the window so I do have to bring em down a notch for misssing that.
Loved the text updates! Thanks for everything. I would definitely come back again...but hopefully not too soon:)
Robert was so good at letting me know every step of the process! He was great, I am definitely spreading the word about the great service!! Thank you
Great service and staff to work with.
The staff was awesome despite some bad moves by the car maker in trying to get parts in. Otherwise matt was awesome at keeping me up to date and explaining things. Great service
Great service! Kept me informed all the way through the process!
It looked great and the team did a wonderful job! No complaints !
10/10 went above and beyond to make sure my car was ready on time
Thanks for taking good care of my repair work! Looks super, like brand new!
I picked up my car today, 2/24, and realized when dark that the headlights don't align when aiming at the object in front of me. For example, if I am behind a car, the right side beams higher on the car's bumper. Now, I am not sure if the left headlight is off and/or damge from the original accident or that the new one on the right is the one with the issue. This issue can be seen when inside the car.
The repair was timely and well done, we were frequently updated over text on the status, everything was easy, and our car was even washed and vacuumed when it was returned to us!
It could not have been any better. Truly impressed with the service and communication.
You guys did it good job.
We are very happy to work with Service King.
Job was done 2 days early and looks great!
Every person who helped me deserves a
"10" for their friendly, helpful, and excellent
Service was faster than expected and car looks even better than before. Thank you!
The whole process was great!! Robert was particularly wonderful to deal with!
I would definitely use you again & refer anyone who needs autobody work done
Everyone kept me in the loop. I was pleased with the turnaround time and results. Everyone was very pleasant to work with.
Very happy with the customer service and Matt's personal attention to our situation
I was continuously updated on the progress and it was fast. One feedback is that getting initial appointment took almost 4 weeks which can be improved.
Vehicle Make : Volkswagen
Great service, deliver my car as schedule
Great work, done quickly, great customer service
Very good experience. Friendly, knowledgeable employees. I will recommend to friends and family in the future.
Updates on service progress was very helpful.
Fast service from professional and friendly staff!
It would be a better market place if all companies lived up to the example set by Service King in integrity, commitment to their word and service!
Thank for your excellent service, we are very happy.
I really appreciate the great care that went into repairing my car and how thorough the team was.
The team in general at Service King are simply amazing! Thank you for making my car look great once again! Alexi
Thanks for the quality service
They kept me updated on repairs and. Completed work in a timely manner.
I definitely was very happy with the service I received. However, at the end I was instructed (not by Matthew, but another employee) to give only 10s in any surveys I participated in, as "anything below perfect is a fail." I highly recommend you not ASKpeople to give you all tens, as this undermines the survey process by pressuring customers to give you a fake perfect score.
Really satisfied with the service. Very considerable
I can't believe how quickly I was able to get my car in and the repairs were done on the same day. Thank you!
We are pleased with the repair.
Very helpful and excellent customer service
Amazing level of communication and attention to detail with all areas of service.
Love the communication and a job well done!
I had a terrific experience with service king. I have never been treated better by any automotive repair agency. I will use and refer you from here on out. Thank you so much for your great service and employees
Matt was fantastic. kept me up to date seemed like every time they moved to the next step. very happy with the service center too. thanks for a great job and giving my truck back when promised.
Overall experience with Service King is great! They had fully updated me on the status of my car thru text and emails.
After my car was fixed and repaired, it looks totally awesome. I was so impressed. Thank you!
This is my second experience with Service King in Mill Creek. The staff really takes care of you and keep you informed every step of the way. I recommend this shop to anyone that I know that is in need of collision repairs.
I especially appreciated that the work was done in half the time promised. Thank you!!!
The updates and repairs were excellent! Thank you!
The service was amazing. Everyone was super friendly and unequivocally helpful/informative. They made sure I was updated throughout the whole process, and were also very quick and thourough. My vehicle was repaired and back to me in just four days, and after looking it over I couldn't even tell that it had been in an accident. Loved my experience with Service King and will definitely return if the services are required.
Loved that the car was washed so nucely. Thank you!!
ehicle was done faster than stated and was also cleaned. Work looked great too. Thank You!
Very timely and professional
They got my truck back earlier than scheduled and did a great job on it
I liked the regular updates and the great customer service
Great service and the repair work was done in one day and the results were fantastic.
All state didn't send the correct info over. So it took longer than expected.
Pmopt communication and excellent service. A, and highly recommended.
Very nice professional rep sean
The operation is very professional. I felt confident they would get the done right and they did.
Friendly. Knowledgeable. Overall, excellent service.
Vehicle Make : Volkswagen
Being kept informed of progress and ease of transaction made the experience very enjoyable.
Done early. Great personal interaction. Thank you!
Good customer service. Liked receiving text message and emails with updates about my vehicle.
Quick and everything looked great! Thank you
Everyone at your business were very friendly, courteous and professional. It was a pleasure to use your services and would recommend you to anyone who needs it.
Thank you so very much!
Cary was great! Very friendly & communicative.
Everyone was very helpful and prompt.we will continue to use service king whenever we have car boo boo's !!!! Thank you
I was very satisfied. Thank you.
Thanks for taking good care of my car and wanting to make sure I was happy.
Great service,I liked the text updates
Fast service and they did a great job with the paint and cleaning
Keep up your great work, hang on to your front office people.
Amazing job which has surpassed expectations. Thanks for the attention to detail. The car looks and smells brand new. Communication through the process was throrough and frequent. I was kept well informed.
They did a great job of keeping me informed and were able to get my car done early. The car looks great.
Appreciate the updates and timely repairs.
Thanks for the gifts from Geico. Completely satisfied
Experience was great...keep up the good work
Excellent service excellent job
Great communication as always
Great job. Very timely and awesome communication.
Matt was awesome! He was so helpful and helped answer all the questions I had
Vehicle Make : Volkswagen
We are so happy with the excellent job that Service King did on our Passat! Thank you so much for the speedy repairs and for keeping us updated throughout the process. You all are great!
Love the professionalism and being kept up to date on the progress. Thanks ServiceKing.
Excellent workmanship. Very happy and completed on time
They did a wonderful job, a true 10
Vehicle Make : Mini Cooper
I love the way that the crew.keeps.me abreast of the progress on my job...
Made the process very easy with great communication along the way.
Thanks, Sean, for you and your crews work getting our van professional looking again.
Sean kept me informed during the entire process. Very knowledgeable, approachable and reassuring. Jus made my day better This is my second time at Service King, and I can say that Sean is an awesome employee. I got my car on time and it looks perfect.
PS- front desk service is great too.
Everything was great. Very professional.
Everyone was fantastic start to finish.
Sean kept me updated on repairs and finish date.
Dusty and Matt handled my claim well. I am always pleased when I take my car to service King.
Keep me well informed. Attention to detail to make it right.
Very professional, knowledgeable and fast!
Thank you for having it done so quickly
Everyone was helpful knowledgeable and friendly.
Dusty did an amazing job. He was extremely professional and kept me well informed as far as the progress with my car. I had a great experience and will definitely be back if needed. Thanks again.
In time, thorough, quality work, wanted feedback, superior communication through text, email and at counter.
Fast, efficient & courtious. Did not over promise & exceeded expectations. Thsnks
After the collision my vechical had a loud banging noise which appeared to come from the rear of the car. After picking up my car this same noise is still occurring. The car will be returned to Service King Friday Nov 18th
Great customer service and excellent work on the vehicle!
Matt and his team made this process very easy. Thank you
Vehicle Make : Volkswagen
Great service. Updated me the whole time!!
Liked the frequent txt updates.
Completion was earlier than estimated completion date.