It could not have been any better. Truly impressed with the service and communication.
You guys did it good job.
We are very happy to work with Service King.
Job was done 2 days early and looks great!
Every person who helped me deserves a
"10" for their friendly, helpful, and excellent
Service was faster than expected and car looks even better than before. Thank you!
The whole process was great!! Robert was particularly wonderful to deal with!
I would definitely use you again & refer anyone who needs autobody work done
Everyone kept me in the loop. I was pleased with the turnaround time and results. Everyone was very pleasant to work with.
Very happy with the customer service and Matt's personal attention to our situation
I was continuously updated on the progress and it was fast. One feedback is that getting initial appointment took almost 4 weeks which can be improved.
Vehicle Make : Volkswagen
Great service, deliver my car as schedule
Great work, done quickly, great customer service
Very good experience. Friendly, knowledgeable employees. I will recommend to friends and family in the future.
Updates on service progress was very helpful.
Fast service from professional and friendly staff!
It would be a better market place if all companies lived up to the example set by Service King in integrity, commitment to their word and service!
Thank for your excellent service, we are very happy.
I really appreciate the great care that went into repairing my car and how thorough the team was.
The team in general at Service King are simply amazing! Thank you for making my car look great once again! Alexi
Thanks for the quality service
They kept me updated on repairs and. Completed work in a timely manner.
I definitely was very happy with the service I received. However, at the end I was instructed (not by Matthew, but another employee) to give only 10s in any surveys I participated in, as "anything below perfect is a fail." I highly recommend you not ASKpeople to give you all tens, as this undermines the survey process by pressuring customers to give you a fake perfect score.
Really satisfied with the service. Very considerable
I can't believe how quickly I was able to get my car in and the repairs were done on the same day. Thank you!
We are pleased with the repair.
Very helpful and excellent customer service
Amazing level of communication and attention to detail with all areas of service.
Love the communication and a job well done!
I had a terrific experience with service king. I have never been treated better by any automotive repair agency. I will use and refer you from here on out. Thank you so much for your great service and employees
Matt was fantastic. kept me up to date seemed like every time they moved to the next step. very happy with the service center too. thanks for a great job and giving my truck back when promised.
Overall experience with Service King is great! They had fully updated me on the status of my car thru text and emails.
After my car was fixed and repaired, it looks totally awesome. I was so impressed. Thank you!
This is my second experience with Service King in Mill Creek. The staff really takes care of you and keep you informed every step of the way. I recommend this shop to anyone that I know that is in need of collision repairs.
I especially appreciated that the work was done in half the time promised. Thank you!!!
The updates and repairs were excellent! Thank you!
The service was amazing. Everyone was super friendly and unequivocally helpful/informative. They made sure I was updated throughout the whole process, and were also very quick and thourough. My vehicle was repaired and back to me in just four days, and after looking it over I couldn't even tell that it had been in an accident. Loved my experience with Service King and will definitely return if the services are required.
Loved that the car was washed so nucely. Thank you!!
ehicle was done faster than stated and was also cleaned. Work looked great too. Thank You!
Very timely and professional
They got my truck back earlier than scheduled and did a great job on it
I liked the regular updates and the great customer service
Great service and the repair work was done in one day and the results were fantastic.
All state didn't send the correct info over. So it took longer than expected.
Pmopt communication and excellent service. A, and highly recommended.
Very nice professional rep sean
The operation is very professional. I felt confident they would get the done right and they did.
Friendly. Knowledgeable. Overall, excellent service.
Vehicle Make : Volkswagen
Being kept informed of progress and ease of transaction made the experience very enjoyable.
Done early. Great personal interaction. Thank you!
Good customer service. Liked receiving text message and emails with updates about my vehicle.
Quick and everything looked great! Thank you
Everyone at your business were very friendly, courteous and professional. It was a pleasure to use your services and would recommend you to anyone who needs it.
Thank you so very much!
Cary was great! Very friendly & communicative.
Everyone was very helpful and prompt.we will continue to use service king whenever we have car boo boo's !!!! Thank you
I was very satisfied. Thank you.
Thanks for taking good care of my car and wanting to make sure I was happy.
Great service,I liked the text updates
Fast service and they did a great job with the paint and cleaning
Keep up your great work, hang on to your front office people.
Amazing job which has surpassed expectations. Thanks for the attention to detail. The car looks and smells brand new. Communication through the process was throrough and frequent. I was kept well informed.
They did a great job of keeping me informed and were able to get my car done early. The car looks great.
Appreciate the updates and timely repairs.
Thanks for the gifts from Geico. Completely satisfied
Experience was great...keep up the good work
Excellent service excellent job
Great communication as always
Great job. Very timely and awesome communication.
Matt was awesome! He was so helpful and helped answer all the questions I had
Vehicle Make : Volkswagen
We are so happy with the excellent job that Service King did on our Passat! Thank you so much for the speedy repairs and for keeping us updated throughout the process. You all are great!
Love the professionalism and being kept up to date on the progress. Thanks ServiceKing.
Excellent workmanship. Very happy and completed on time
They did a wonderful job, a true 10
Vehicle Make : Mini Cooper
I love the way that the crew.keeps.me abreast of the progress on my job...
Made the process very easy with great communication along the way.
Thanks, Sean, for you and your crews work getting our van professional looking again.
Sean kept me informed during the entire process. Very knowledgeable, approachable and reassuring. Jus made my day better This is my second time at Service King, and I can say that Sean is an awesome employee. I got my car on time and it looks perfect.
PS- front desk service is great too.
Everything was great. Very professional.
Everyone was fantastic start to finish.
Sean kept me updated on repairs and finish date.
Dusty and Matt handled my claim well. I am always pleased when I take my car to service King.
Keep me well informed. Attention to detail to make it right.
Very professional, knowledgeable and fast!
Thank you for having it done so quickly
Everyone was helpful knowledgeable and friendly.
Dusty did an amazing job. He was extremely professional and kept me well informed as far as the progress with my car. I had a great experience and will definitely be back if needed. Thanks again.
In time, thorough, quality work, wanted feedback, superior communication through text, email and at counter.
Fast, efficient & courtious. Did not over promise & exceeded expectations. Thsnks
After the collision my vechical had a loud banging noise which appeared to come from the rear of the car. After picking up my car this same noise is still occurring. The car will be returned to Service King Friday Nov 18th
Great customer service and excellent work on the vehicle!
Matt and his team made this process very easy. Thank you
Vehicle Make : Volkswagen
Great service. Updated me the whole time!!
Liked the frequent txt updates.
Completion was earlier than estimated completion date.
Vehicle Make : Volkswagen
The work is excellent, just 2 small things. The antenna was left off and so was the battery cover. Very satisfied with the service
The best service on all levels
Vehicle Make : Volkswagen
Text updates were very helpful.
Everything was great! The employees, the communication, the turn around time, and the work!
Vehicle Make : Mitsubishi
I had a great experience with Service King from the start. I walked in and was greeted warmly and my car was handled fast. Next thing I know my car is done. Picked it up and everything is perfect. Drove away a very satisfied customer.
keeping in informed on the progress.
excellent work on the car body.
Matt was knowledgeable, efficient and a level of service that gave me confidence that my car was in good hands. Very satisfied with Service King.
This was by far the best customer service I've ever recieved. My car looks brand new and I about cried when I saw that it was clean inside. I loved recieving updates on my car and seeing pictures of what was being repaired. Your team is amazing and deserves all 10's and gold stars. I will be recommending you guys to everybody I know. Thank you soooo much for fixing my car.
Also the enterprise team was awesome. They satisfied all my needs with my rental, they were quick getting me in and out. Service was amazing. Good job!
I appreciated your daily communications with us and the work done in a timely manner. The car looks like new and was delivered to my home, which I thought was truly amazing ! thank you again for a job very well done !
I just want to say thank you very much for the job that you guys did on my car and thank you for detailing it I'm very satisfied I will recommend my friends to your establishment again thank you very much you guys are awesome
The whole experience was flawless and painless.
My son recommended you and I'm happy he did
Really incredible work. The car looks like new. Above and beyond!
The best experience I have ever had at a body shop from the time I walked in to the time we walked out and checked the work that was completed on time.Thanks to everybody who worked on the car and assisted me.
I've used them 3 times great job. Matt and
Stephine are always so great at letting me know
The progression of the work everyday. I tell
Everyone if they want exceptional quality and
Efficient time for work should use service king
Appreciate the daily texts informing me of progress. Nice touch!
Everyone was very professional. Thank you.
Really good communication- got work done on time
Matt was very professional; explained everything to me in detail;and kept me posted as to the status of my repair. My experience was a positive one.
Sean did a good job of communication and keeping me up to date. The auto text feature is kind of silly as it told me how happy my car was. Chris Umbinetti did a perfect job on the body work. I cannot even tell where I got hit
Thank you for always keeping me informed of the process status. Great customer service, fast and great quality.
Matt was informative, patient and a pleasure to work with as were all the staff members I interacted with. While no one plans to need their car repaired, this experience was a positive one.
Everything was perfect, thank you!
Matt was a great help and advisor.
Dustin even did more clean up of car than deer hit caused.
I was completely satisfied with the work that was accomplished, the speed that it was accomplished and the high level of communication ateverystep of the process.
A job well done, thank you for your service,
I was shocked that is took less that 12 hours to complete. Absolutely Amazing!
My impression is that it is a well-rounded office and a good team. Positive experience.
Matthew was fantastic and my car looks great! Work was done quickly and received on time.
I was very happy with my experience with Service King. I was kept up to date with how my car repairs were going and it was done early! Very happy with how my car looked when I picked it up.
Paul Dusty and Kala are awesome
Excellent service. The team was very helpful and Sean did a a great job explaining the repair process. I received my car back in amazing condition and in record time. I am extremely pleased with the work that was done.
The service and repair at your Mill Creek location exceeded my expectation. Sean was prompt in communication and helpful.
Friendly. Prompt. Professional. Thanks so much!
Great job on the bumper you fixed. I wish the rest of my car looked as nice!
This is the second time I have taken my car to Service King. I know they will do a good job. I recommend their services to others.
Thank you for making my repair one of the easiest progresses ever! I truly appreciate all of your hard work into making my car good as new!
Everything was great. The repairs were done quickly and I love the fact that I was updated during the entire process. Thank you
We had a great experience and plan of returning for future repairs.
Completed ahead of schedule. Good communication.
They did a good job and finished the job ahead of time.
Great communication.Thank you.
Great customer service! Dustin did a great job.
My experience was awesome! My assigned service representative kept me updated every day. Not only was my repair perfect but they completely cleaned the car inside and out including windows. Its extra things like that that gives customers absolute satisfaction. Can't say enough. Thank you service king!
Excellent job. Couldn't be happier with the finished product. Thx!
Amazing job and the people so helpful . By far best service I have ever had specially with car industry
Loved the texts for updated status of our car!
Matthew was very attentive to the whole process and I was very pleased with the repair of my vehicle!!
Please keep up the good work!
Everything was excellent: they promptly scheduled my appointment, texted/emailed repair status updates, finished ahead of schedule, and even stayed late so I could pick up my car after work.
Vehicle Make : Volkswagen
...a very professional service...on a scale of 1 to 10 they are a ten... Ten reasons to refer a friend in need... Thanks Again?????????????????
They did a great job, explained everything in detail along with answering all my questions. They kept me updated on the progress off my vehicle and were friendly.. Thank you for the great service.
I really liked being updated on my vehicle. When I came and got it, it looked amazing. Thank you
Thanks for cleaning out and washing my car. That was more than I expected. The repair looks great too.
Efficient and friendly! Great!
Thanks for the good work and bring my car back to good shape.
Matthew Mulholland is great-professional, thorough and friendly. Very impressed with him
Sean Grant is Great
Kept me updated on every step of the way
Thank you Sean
They did a great job and always kept me updated on what was going on
Service King was very professional and great to work with. They kept us well informed on the status of the car repair. It was finished one day early and it looked great. We would highly recommend and refer our friends to them.
I loved how easy it was to stay updated & ask questions via text message! I especially loved the one letting me know my car was happy & being well taken care of. Made me smile & also felt like you guys understand how tough it is to be without your car! Best service & very knowledgeable staff. I'll highly recommend friends to come here for sure!
I will recommend your great service.
Service King did an amazing job. They also provided excellent customer service. They made me feel I can trust them
Mat is the best. As soon as he got my car he called to let me know what was going on. Then he kept up on the update on my car. The 29t I was suppose to turn my rental. I asked Mat if it was on time because I will be without a car. He made a call and told me Service King was going to take pay the rental until my jeep was done. That meant so much to my n my family. I wanna thank Mat for the service well done. Thank you to everyone for fixing my Jeep. It looks great. I would recommend you guys to anyone. You guys have the best people there starting with the reception and everyone else I spoke with. Again Thank You Keep up the good work. God Bless you All. Faaleo S
Vehicle Make : Volkswagen
You guys did an amazing job! Very professional and my car looks fantastic. I was always updated on the status of my car and you were even able to finish it earlier than expected! Would definitely trust Service King with my vehicle again. Thank you!
Nice people, fast checkin, and fast repair service...my car looks like new again
Very good communication. Would recommend to anyone. Great service. Thankyou
Great service, very professional. Great work done in a timely manner
You guys did a fantastic job! Thank you!!
Very quick at getting my repair done and wonderful customer service. Communication of updates on the process was also great.
Appearance was beyond my expectations. Very good.
Everybody was very helpful very friendly and very knowledgeable and I really would do business with you again really really really appreciate the work that was done to my F-150
Glad to be notified every step of the process! Thanks for your service!
Great job. Thank you for agreeing to put the tires on the car in addition to collision repairs.
Amazing experience. Everything was completed sooner than expected and the results looked better than when my car drove off the lot. I know I will continue to go here for anything else my wife and I might need.
Excellent communication and service! Above and beyond expectations
Very satisfied with kind friendly perfection thank you
Sean was great to work with!
Totally satisfied experience. Very professional staff. I will recommend to others.
Looks great. Fast turn around.
High quality work, the car looks great and runs perfectly. Plus the repairs were finished ahead of schedule!! I was given daily updates on percent complete. Sean is awesome!
On time even early
Good communication all the time.
I will recommend Service King to people I know
Sean Grant and his staff made it a smooth experience, they are very professional.
Very fast repair and great communication from Cary the team was excellent
I loved getting the text updates, everything went very smoothly and fast.
My car has so many scratches and others additional things that needed to be fixed.You took and sent my all the pictures,you said that everything will be take care .no were done.
Thank you for your service.
Had an awesome experience. Everyone was very helpful and very friendly. Thanks for taking such good care of my Toyota Camry:)
Kept me informed the whole way and were very nice. Did good work to my car