Service King Mill Creek

Great work and on time.

Wade was great!

Very good service

Robert was super nice thank you so much!! For your great costumer service!!!!!’ He got the geep done sooner that I expected....

Thanks, Service King did a great job and made sure I was satisfied.

Robert was absolutely amazing. He was great at communicating the status of repairs and everything was done on time and under budget.

Super fast service and totally amazing in helping me with my diagnosis after my car was broken into!! 10/10 would let them touch h my baby again

Everything was great thanks!

Great service...

Body gap line 10th inch off

Excellent service every time! Customer service is personal and the workmanship is excellent.

Got my car done 5 day early and great service.

I was notified through every step of tge process, the door looks beautiful and they went out of their way to clean up other parts of the car

Thank you for making this experience easy.

Thx v much for quick service, status communication, and smooth interactions between Geico and enterprise as well. Definitely recommend this location.

Service King went above and beyond my expectations. My service adviser Jason I believe was his name sent daily updates, car was ready early, and he negotiated my deductible to go down with State Farm. He deserves a promotion~

I received very little updates on the status of our vehicle. It lead me to have to call three times to check up on when my vehicle would be finished. They also mispronounced and input my name wrong, even when I corrected it and rewrote it on the form when I came in. They called halfway through the repair time and asked if I wanted to bring my vehicle in for repair. What?? I told them it should already be in the shop. The response was “Oh right yeah yeah, sorry about that.” It was just not a satisfactory experience. Additionally, we had a scratch on the back of the car that was not part of what needed to be repaired. My brother and mom went to go pick up the vehicle for me since I was in class when it was ready, and we miscommunicated on whether the scratch should be repaired. I told Service King that the scratch didn’t need to be repaired, while my mom and brother came in thinking that it was supposed to be. This lead to a discussion between my brother and the associate, who literally said “I’ll bet you $100 she said the scratch wasn’t part of it.” I think that is an extremely unprofessional thing to say as well an inappropriate. Overall the customer service experience was less than satisfactory.

Great all around... Timing and quality. Wade was incredibly helpful and down to earth. Couldn’t be happier with my experience.

Thanks for a great job fixing my jeep. Fixed on time & loved the texts as well with repair updates.

Excellent customer service from booking appointments to keeping me informed of repair progress.