Shuttle service was very convenient for someone that lives alone.
Very good service -went above & beyond.
Despite some confusion with my initial repair, the ABRA team made sure I was satisfied. They went above and beyond to make certain my experience was a positive one.
Very quick service. Car looks great.
My only question would be based on the estimate for labor, why the bill wasn’t less based on the fact that it took less time than estimated originally.
Satisfied for the most part. Having to have it brought back in for something missed is a bit of inconvenience. Rest of the work was done well & detailing was immaculate
Everything went well I appreciate all the hard work they had done. The only disappointment I had were the dent were out of my budget and that the dent wasn't able to pull out. And I had to use the enterprise car for another day.
Did what they said they would do. Looks like a brand new vehicle.
First time accident, so learning about to do through Abra was a good experience,.
Courteous, honest, and fair. I appreciate the hard work.
Maybe I might need to bring my truck back.
Everybody was very nice!!! Thank you for such great care!!
Thanks for standing by your work. I appreciate the extra effort and kindness. Very best for 2018!
Took a little longer than anticipated, but overall good experience
Got my truck done fast and they did a very good job.
Very poor customer service. Needed to make repeated phone calls to find out status of vehicle. Was told differing stories,every time we called. Vehicle,was not test driven prior to notifying us to pick it up. Electronics were damaged and we had to leave vehicle extra days to have repair made. Lost day at work after we were notified vehicle was ready. We have paid in full and have no vehicle. Very disappointed in the communication as,well as follow up be,Abra. Notified USAA of the situation. Would not recommend this company to anyone.