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Body Shop Review Summary

5 star 121 reviews 49%
4 star 37 reviews 15%
3 star 9 reviews 4%
2 star 36 reviews 15%
1 star 42 reviews 17%
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(All Vehicle Makes)
Jeffrey S.
Vehicle Make : Honda
4 out of 5
5/12/2023
The car came back great. My only complaint was how long it took for the repair,however, I do understand all the issues with the supply chain. Overall, extremely satisfied with every.
Andrew S.
Vehicle Make : Audi
5 out of 5
5/11/2023
On time, on budget and super nice
Elliott D.
Vehicle Make : Toyota
3 out of 5
5/8/2023
USAA needs to know why repair delay on 2019 toy avalon was10 weeks Part or other necessary reason USAA claim 0043347881-800. Call ****-****-xxxx. Won't pay Enterprise rental car fee of +$1000 if car just sat there for no reason. I also need an answer. This is my third request. Elliott D
Eric J.
Vehicle Make : Honda
5 out of 5
5/8/2023
You guys have done an excellent job in the repair of my vehicle. I would recommend you guys to anyone that needs repair on a Honda vehicle.
Joan S.
Vehicle Make : Vehicle
5 out of 5
5/3/2023
Kim and the whole staff was very forthcoming and kept me involved about the work being done on my car. The car looks great again Thank u Joan S
Sam A.
Vehicle Make : Vehicle
2 out of 5
4/24/2023
Missed the damaged driver's seatbelt. Otherwise, an excellent job.
Peter G.
Vehicle Make : Audi
4 out of 5
4/16/2023
Kim & her girls do great job. Nice to visit with them. Finished product is better than new. Do not go anywhere else
Ronald S.
Vehicle Make : Honda
4 out of 5
4/13/2023
The repair itself was flawless. I'm not sure I understand what took so long, but the final result was worth the wait
William S.
Vehicle Make : Vehicle
5 out of 5
4/12/2023
Professionals, friendly. Enjoy doing business with them.
Larraine M.
Vehicle Make : Honda
3 out of 5
4/11/2023
It could’ve taken a little less time than almost 3 months, but I understand there is a problem getting Parts
Ruth Y.
Vehicle Make : Honda
1 out of 5
4/8/2023
Repair took two months. We spoke to numerous people and receivedsny different stories
Peter P.
Vehicle Make : Honda
1 out of 5
4/8/2023
I had to take the car to the Honda dealer because the tire pressure light would not turn off - this should have been fixed while in your care for over two and a half months. Also, a tire was missing one lock, which I had to pay for a new one. The dealer also told me that the windshield washer was leaking. I will be bringing the car back to you for a repair that should have been recognized and fixed.
Mario R.
Vehicle Make : Lexus
5 out of 5
4/4/2023
I had a great experience. The work was done professionally and on time.
Albert G.
Vehicle Make : Vehicle
2 out of 5
4/2/2023
took too long to complete
Barry D.
Vehicle Make : Volvo
4 out of 5
3/19/2023
Not happy that it took so long, but the work was excellent. I had to spend an extra $1000.00 for my rental because the repair work kept getting extended.
Lisset L.
Vehicle Make : Honda
2 out of 5
3/18/2023
I would never recommend that place to anyone. This center did a very bad job for three months with my car they gave it to me scratched and with unrepaired damage and they charged almost 12 thousand pesos to the insurance for a super deficient job, it was a scam. I had to take it again and they didn't finish it. They are lousy and unprofessional.
Paul B.
Vehicle Make : Mazda
1 out of 5
3/13/2023
Ernie, Please contact me regarding the plastic panels (behind each of the side windows) to replace the ones overlooked on the initial repair to my 2020 Mazda Miata. There are 3 stress fractures (cracks) on each panel, which were obviously a result of the accident. You told me two weeks ago when we met in person that you would be ordering two new panels. I have yet to hear back from anyone at West Delray Collision. Please call me.
Lenny &.
Vehicle Make : Honda
5 out of 5
3/12/2023
Everything was finished perfectly and Kimy is the best of the best.
Joe W.
Vehicle Make : Honda
5 out of 5
3/9/2023
Excellent work and service
Joy A.
Vehicle Make : Honda
2 out of 5
3/5/2023
The work done on the car seems to be satisfactory, but the communication between West Delray and myself and/or the insurance company was poor. We never got updates on a regular basis or any explanation of why it took so long. I waited 3 months to get my car back and it was a minor accident. I would have appreciated more communication to let us know what was going on.

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