The vehicle looks like new. The quality of work that comes out of your shop is unmatched in the area! Thanks for all your hard work and dedication!
From start to finish, it was a wow customer service experience. I could not have been more satisfied in any way. The staff was extremely helpful and understanding and my car hasn’t looked this good since I first brought it home. No detail was overlooked. I would highly recommend to anyone!
The entire staff was wonderful from start to finish. Very professional, great open communication start to finish! Stress free. Wow, such a rarity theses days. Many thanks & my Jeep looks amazing!
Repairs completed ahead of schedule. Vehicle clean inside and out. Vehicle looks very nice. Staff friendly and helpful. Text messages / email notifications provided up to date information. Great work ethic.
Even one day early! Looks great! Tx
Excellent work and done before estimated completion.
I first dealt with Brandon and when it was time to repair my car, he was no longer there, so Seth took over and assessed and contacted me etc. he was excellent and I appreciate all of his help and concerns with repairing my car!
There isn't an "I don't know yet" button or that is what I would have chosen. When we got the Jeep back, 5 idiot lights were (are) on. They were not on before the vicious deer ran into us! Not to assume, we know that the bearings need replacing, and that's not on you guys. So to be fair we scheduled service for Monday May, ****. AFTER the bearings are done, IF the lights are still on, we have been instructed that Allstate would pay if any further work must be done and to bring it back to you. We will call to let you know what's going on. Robert G
The whole experience from the first call to first appointment and through final pickup was handled with respect, friendly and experienced people. The text updates helped a lot. Thank you very much!
I think you did a great job. Thank you for being so prompt
Your daily progress updates were very helpful. My car looks great and appreciate how clean it was inside and out. Thank you!
I appreciate the courteous and professional staff. Thank you
The staff is courteous and friendly. The workmanship is excellent. They take pride in their work and it shows in the repairs. I would highly recommend Downey anyone that needs repairs to their vehicles.
You all were wonderful. You took care of everything! Thankyou So much!
Did a beautiful job very professional and nice people
Did a great job. Would recommend to others.
Looks like New. Beautiful