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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 184 reviews 77%
4 star 37 reviews 15%
3 star 5 reviews 2%
2 star 4 reviews 2%
1 star 9 reviews 4%
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(All Vehicle Makes)
Douglas H.
Vehicle Make : Nissan
5 out of 5
4/20/2019
Walt was awesome throughout
Jasime L.
Vehicle Make : Hyundai
5 out of 5
4/8/2019
Staff was very helpful from start-finish. Kept me posted on my repairs, easy set up for drop off and pick up! They have an enterprise service set up inside so it’s VERY convenient for your rental! Thank you !!
Cathleen H.
Vehicle Make : Honda
5 out of 5
4/6/2019
Great job keeping me up to date, and amazing job cleaning the car before picking it up
Cassandra T.
Vehicle Make : Honda
4 out of 5
3/26/2019
I have no comment
Deborah L.
Vehicle Make : Buick
4 out of 5
3/17/2019
Bryan McCarty and Rudy are exceptional examples of professionalism and customer service. Ed Voyles is lucky to have them.
Deborah L.
Vehicle Make : Buick
4 out of 5
3/17/2019
Bryan McCarty and Rudy are exceptional examples of professionalism and customer service. Ed Voyles is lucky to have them.
Dwight J.
Vehicle Make : Land Rover
5 out of 5
3/15/2019
Looks good
Tomarius R.
Vehicle Make : Hyundai
4 out of 5
3/11/2019
Brian working for the USAA department is a good guy and I think genuinely looks out for the best interest of the customer. The repair itself did take an extra week longer than promised which I wasn’t happy about. Overall my experience with the Ed Voyles team was good.
Rebecca D.
Vehicle Make : Hyundai
5 out of 5
3/8/2019
Pedro kept in contact and everything was taken care of easily Overall easy experience! Made getting rear ended about as pleasant as they could
Marla F.
Vehicle Make : Kia
4 out of 5
2/21/2019
Brian McCarty was just great. He made a very stressful situation for me better. I was very impressed with him. He’s a keeper! ????
Lawanda F.
Vehicle Make : Chevrolet
5 out of 5
2/15/2019
My agent Pedro Brito was not only very professional but kept me updated on the repairs of my vehicle. He was also very accommodating to my needs of having a specialty vehicle. Great experience!
Therese I.
Vehicle Make : Honda
4 out of 5
1/25/2019
The team did an amazing job and the staff could not have been nicer. Pedro, especially, went out of his way to assist me. It is so great having Enterprise right there to get a rental!!!!!
Samantha P.
Vehicle Make : Jeep
5 out of 5
1/19/2019
I was completely satisfied with the outstanding customer service I received from Pedro Brito I certainly appreciate Pedro’s commitment to customer satisfaction Pedro keep me informed regarding the status of my vehicle Pedro made it a very smooth process and was a pleasure to work with
Ruby K.
Vehicle Make : Hyundai
5 out of 5
1/15/2019
Very good work and on time. Good experience.
Roderick J.
Vehicle Make : Kia
4 out of 5
1/9/2019
Communication and wait could have been better. Car was returned in excellent shape!
Ronald F.
Vehicle Make : Kia
4 out of 5
1/3/2019
Took too long with holidays
Michelle H.
Vehicle Make : Chevrolet
5 out of 5
12/14/2018
Excellent .... car was fixed perfect..... looked great. The communication on the status of the car was excellent . I was also impressed that a rental car service was handy in the dealership. The whole transaction went wonderful .... I would highly recommend ED Voyles Thank you Michelle
Chris P.
Vehicle Make : Kia
5 out of 5
12/14/2018
Everyone was nice and cordial. I appreciated Pedro’s customer service. My vehicle was ready within the timeframe he anticipated and the car was washed and vacuumed before I received it back - (which was a nice touch).
Jenell E.
Vehicle Make : Dodge
5 out of 5
12/6/2018
The guys did a great job on my truck. Vary happy with it. Mark Evans
William E.
Vehicle Make : Honda
4 out of 5
11/18/2018
I thought everything went well again. The only feedback I would have is that while I am the primary insured, my wife brought the car in and went through all the steps. In that instance I would recommend keeping all of your correspondence with her. That would be a good policy if you want further business.

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