My windshield was cracked and the car was positioned for pickup without anyone stating the window had been cracked during repair. this leads for one to believe that deception was the goal as once off the lot it would be on the owner for not checking the car thoroughly prior to leaving. When made aware that the window was cracked, then a replacement window was ordered with two additional days for repair. This incident should have been on the dealership to provide a rental since the window was damaged during the repairs.
Repair time was excellent. Any concerns was addressed immediately. Well done!!
Luke in the Body Shop very thorough explaining what repairs were made to my car...much appreciated!
Chris Criner was awesome! Car looks great & I really appreciated that it was cleaned inside & out!
So far everything is good.
Benny did an awesome job keeping me informed if my repair. Great job to all.
Your time was prompt and the repairs was great and met all my expectations thank you again for everything
Im very satisfied with the service!
Service was great the best I was kept informed thruout the whole process
Kept me well informed on the status of repair. All the associates were nice and courteous. Repairs were completed quickly.
The only two things that could have been better was if the techs would have double checked everything on my car. The back up camera did not work and you would think that they would have noticed when they test drove it. And the car should have been cleaned and it was not.
Very nice, service was professionally done.
There was a lot of miscommunication. Regarding how long the car would take to get fixed. I'm 5 hours away so it was very inconvenient to get a call at 10am on sat and not have any kind of heads up. It determined when I had to turn the rental in so consequently I was without a vehicle for 5 days and had to pay someone to bring me to Huntsville to get it. Also, my car was given to my on empty. I barely made it to the gas station.
The employees are friendly...
They kept me informed of every step. They sent me estimates when things changed. They seemed to want to do a good job. Since I just got the car back this morning, the first thing I noticed was that the repairs seem to be well done. Good paint job and attention to detail. The second thing was that my car was CLEAN! I mean new car clean!! Wonderful! Lastly, was the car seemed to drive better. Maybe I just imagined feeling like the back of the car was dragging at times (after the accident). Maybe I was overly sensitive to aerodynamics. Either way, it feels like it drives as it did before the wreck. I'm glad to have my car back.
So far I know that I have a place that will take care of my maintenance needs of my F-150. Good customer service is what will **** back to Woody Anderson Ford.
Thank you so much.
They were easy to deal with and the service was fast and complete
The repair and customer service were very professional.
Very happy with your customer service and the end results. Kudos to you guys. I would recommend you to anybody .
My interaction and experience with the estimator, Jason and the administrative staff, Ashley and Amy was professional and left feeling that I was not just a number but someone they truly wanted to satisfy. They are true professionals.
Nothing other than outstanding for service and quality of work.
My Toyota looks great! Thank you for the very prompt, friendly, excellent service! Jason was very thoughtful & caring. Many thanks to him!
Repairs completed faster than expected. Exceptionally friendly staff. Greeted by every one of the staff I came in contact with. Wonderful experience. Was hesitant to take my car there due to a few bad reports from acquaintances. They were wrong and I won't hesitate to do business with this company again.
Jason and Ashley was awesome..
Great customer service. No complaints.
Thanks for taking the time to make sure everything fixed and doing great joh.
The repair work done to my vehicle looks good. The repair time took as long as what was estimated. Everyone was courteous.
Pleased with my experience.
Passenger power mirror doesn't work. Have to bring it back next week.
Chris was extremely patient and helpful.
Thank you for repairing my car and picking it up and delivering it back home
Great job. Top notch customer service. I will recommend to anyone needing body work.
Satisfied with everything
Great group of folks to work with. My car looks great!
Appreciative for the service given, from beginning to completion. Blessings!
Great and Friendly service by entire body shop department
Thanks for completing the body work 2 days ahead of schedule. Looks like the damage never happened.
Luke Still was very professional and ensured that my experience at Woody Anderson Ford was above and beyond any competitor. I would recommend Woody Anderson Ford to all regardless of the capacity needed.
OurThe Body Shop Manager, Luke, Gave Us Excellent Service. I Am Very Pleased With His Efforts To Help With Our Accident Repair.
Jason was a pleasure to work with.