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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 389 reviews 68%
4 star 75 reviews 13%
3 star 16 reviews 3%
2 star 33 reviews 6%
1 star 60 reviews 10%
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(All Vehicle Makes)
Gon W.
Vehicle Make : Toyota
5 out of 5
12/31/2023
Very easy to work with. My advisor, Joe, is great!!
Kendall H.
Vehicle Make : Toyota
5 out of 5
12/30/2023
Awesome and quick! Thank you
Brandon J.
Vehicle Make : Subaru
2 out of 5
12/22/2023
Took entirely too long g to repair my vehicle. I will not be a returning customer.
Dennis C.
Vehicle Make : Honda
4 out of 5
12/20/2023
Was well pleased with my car and all personnel involved, from the reception lady setting the appointment on Saturday to the body shop manager. Hope I don’t need service for a damaged car again but will not hesitate to return to first team for body shop repairs.
Joel C.
Vehicle Make : Nissan
5 out of 5
12/16/2023
First Team did a wonderful job.
Iris D.
Vehicle Make : Mitsubishi
5 out of 5
11/26/2023
Everyone was very professional. Service was excellent across the board.
Joseph T.
Vehicle Make : Toyota
4 out of 5
11/9/2023
Did a very good job on repairing my back hatch on my 4Runner.
Robin B.
Vehicle Make : Honda
5 out of 5
11/8/2023
Adam and Megan were so kind, helpful and patient.
Brent R.
Vehicle Make : Ram
5 out of 5
10/29/2023
great crew...wonderful process. Thanks for fixing my truck
Brian C.
Vehicle Make : Nissan
1 out of 5
10/29/2023
Didn’t get a courtesy wash. A hour after I picked up my car the check engine light came on. They took 2/3 months just to fix my car. They welded a lot of the parts back on that they said they replaced new. Horrible job and I wouldn’t recommend them to my worst enemy. If I could vote them negative stars I absolutely would.
John W.
Vehicle Make : Toyota
5 out of 5
10/1/2023
Great service and excellent communications from Andy. Thanks.
Yekaterina L.
Vehicle Make : Toyota
2 out of 5
9/28/2023
Overall it was a job well done. They replaced some plastic components and even fixed the spring on my gas tank door and my front bumper. They repaired many things on my paint job in addition to the chipped areas. Hertz Rental treated me exceptionally well also. My only complaints are as follows. I was given a time frame of 2 weeks and the job took 4 weeks. In that time I delivered my son and came home from the hospital. I was hoping to have my car back the day before I was scheduled to deliver. As you can understand I needed to clean it up and install car seats before baby boy could come home. There were also a few bubbles in the paint job in some spots but I didn't notice until my mother pointed it out. Otherwise I am a happy customer.
Steven K.
Vehicle Make : Toyota
5 out of 5
9/3/2023
High quality workmanship
Linda B.
Vehicle Make : Jeep
2 out of 5
9/1/2023
The staff was friendly. The repairs I'm satisfied with. However when I received my car back I noticed my driver seat was dirty with some white stuff which was not there when I bought my vehicle there. And my back set was left down.
Orpun K.
Vehicle Make : Toyota
5 out of 5
8/31/2023
Very good service
Amber B.
Vehicle Make : Toyota
5 out of 5
8/28/2023
The repairs looked great! Can’t even tell we had to get work done!
Rita L.
Vehicle Make : Toyota
5 out of 5
7/31/2023
Great job!
Mr .
Vehicle Make : Nissan
5 out of 5
7/30/2023
Vehicle looks great
Shirley K.
Vehicle Make : Honda
4 out of 5
7/30/2023
I was completely satisfied with your work and the price of your price.
Daniel H.
Vehicle Make : Honda
5 out of 5
7/27/2023
The First Team Collision center experience was phenomenal. The customer service from the first call until completion of work was exceptional. Management communicated the process and kept me completely informed during the entire process. Additionally, the quality of work was amazing, and I couldn't be happier with the final product. I was highly satisfied with the entire team. Thank you!

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