The team was very professional. Kept me updated with the status of the car. Classic did an excellent job on my vehicle.
Just disappointed to get there to get my car and it wasnt completely ready yet. But things happen and I am a patient person.
The work that was done on my car should have been completed within a week, no more than two weeks, and you all had my car over 30 days. Then when I picked my car up, and looked in my loose change area, all the change I had in there was completely gone. It was only $3-$4 in change, but the fact that someone cleaned all the change out, and left an empty lemonhead wrapper in the change area is theft and unprofessional. I really don’t know if I will ever come back there again, or recommend you all to anyone. Stealing change out of customers cars, no matter the value, is not acceptable.
They did a great job, kept me notified on the progress of my car.
Just dont feel that the company wanted to do my car got a second opinion and was told the convertible not coming down had nothing to do with the bumper so I was not satisfied and will never recommend or use this company again
The repair work itself seems to be fine. I was extremely disappointed in the length of time the repair took. My car was at Classic Collision for 2 months. I received text updates with different completion date every other day since December 15th with rarely an explanation for the delay. When I called to get an explanation I was always told that Volvo kept sending the wrong part. This happened about 5 times. That sounds absolutely ridiculous to me.
Vehicle was towed to anither facility I was given run around trying to locate it
Great work completed on my car. Very professional staff.
Good communication on progress with the job. The rear bumper repair look really good. The car was beautiful when I picked it up. Interior was "detailed" and looked like new.
Because I was rushing to head to work I didn’t get a chance to fully look over my car. So after getting home my husband looked over it and noticed that there was several new scratches on the back end of my car. Also the tail light was cracked or something. Communication wasn’t the best either. I got a call Monday saying my car would possibly be ready that evening and I would get a call back but never heard back from anyone. So I had to call Wednesday (today) first thing in the morning to be advised that my car was ready for pick up.
TJ was awesome and kept me posted on status of my vehicle!
Enjoyed dealing with staff. Very helpful and informative.
Great job. Looks awesome. Will let others know.
My bumper was a different color from the rest of my Car My Van with silver and a bumper was bluish Silver and the person who did it try to convince me that it was silver when I clearly showed him that you can see the color up close and far away and he continued to tell me that's a factory color which it's not I will never bring my car Here again
There are chips and stretches and its very noticeable being the vehicle are black and the clean up after the repairs wasn't great.
Will comment on this when the work io100% completed
Love the service and the work was done great
Didn’t communicate well on the status of the completion of the car, but most importantly failure to return the car on the dates they promised. We believed that they held our car hostage because of their incompetence.