Kelly J.
Vehicle Make : Vehicle
Was kept informed of progress but more details on what parts were causing delays would have been great. Took longer than I expected but it is a first of its kind vehicle from a new company. Was missing one wheel hub center cap upon return but purchased it from manufacturer
Tonya J.
Vehicle Make : Chrysler
My car was finished in a timely manner. My car looked like it was never in an accident. 10 stars to AJUSA..This company totally rocks..I would so recommend this shop to all of my friends and family.
Salvador M.
Vehicle Make : Acura
Looks exceptional.
Johanna A.
Vehicle Make : Honda
I believe my comments are best addressed with the Manager. I am happy to provide direct feedback upon my return from an International trip.
I believe it could add to improvef customer satisfaction.
Johanna A.
Vehicle Make : Honda
I believe my comments are best addressed with the Manager. I am happy to provide direct feedback upon my return from an International trip.
I believe it could add to improvef customer satisfaction.
Nick S.
Vehicle Make : Toyota
There were several things that were not put back together properly which made waist precious time through several days taking the car back and forth to AJ USA and Rivian.
Kechun/jiali T.
Vehicle Make : Porsche
You did excellent job.
Phylis Eileen.
Vehicle Make : Scion
The repair was great, the updates were very helpful as my car was traveling the path of restoration. Thank you!
Ana Marie.
Vehicle Make : Toyota
Do not take your vehicle here.
I trusted them with my vehicle and improperly installed my bumper grille costing more time and money!
Patricia R.
Vehicle Make : Toyota
Good sevice. Good quality
Barbara /.
Vehicle Make : Lexus
My car was repaired well. I was kept apprised of the status of the repair.
Carl L.
Vehicle Make : Volkswagen
From the initial contact and inspection of the damage, to the updates and final delivery, everything exceeded expectations. This is the 2nd vehicle I've had repaired by Aj-usa, and I'll be back again if needed... ;)
Kirk T.
Vehicle Make : Ford
Christina did a great job stepping in and taking over when they had a personnel change in service. We eventually got my mirror fixed in the timeframe she promised and a little less expensive than I had previously been quoted. Experiences like these will keep my coming back to AJ! Even with some unexpected hiccups, they worked hard to get me taken care of! Thank you!
**** And.
Vehicle Make : Toyota
The customer service and follow up were excellent and keep us well informed of progress on the repairs. Very well done!!
Brita A.
Vehicle Make : Toyota
I am very satisfied with the service with the score of 10.i was well informed what to expect about my car
Jim G.
Vehicle Make : Mercedes-Benz
Your work was and is fine, but was disappointed in USAA and their delays and responses.
Linda S.
Vehicle Make : Subaru
I am completely satisfied with the repair. I knew I would be because repairs to my previous car were also done to my expectations. Although you do a great job, I hope I won’t be in soon.
Cecilia Ann.
Vehicle Make : Vehicle
The front desk office is very unprofessional and rude, and I feel discriminated.
Scott S.
Vehicle Make : Vehicle
i wanted two other dents fixed that were not even after over 2 months of truck being in shop. Otherwise good communication and friendly. But why does it take that long? Should have waited till all ready before starting and leaving me without truck for sooo long
Michael P.
Vehicle Make : Lexus
I have used AJ-USA on several occasions and have not been disappointed with any of the work, people, or length of repair time.
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