Getting the text message updates was wonderful!! Thanks for a great experience.
You guys are awesome! Car looked great.
Great experience and great work...i would recommend
Had to return due to tape left on where door and lower body side skirt meet and
for scratches on paint on interior door jamb and sill on drivers side. Also tape stripe along drivers door has numerous bubbles which I was told will remedy itseleg with warmer weather.
Also vehicle was dirtier than when I brought it in. Had to shake our drivers side floor mat immediately due to dusty residue from the body work. Interior of drivers door was also dusty and need to be cleaned by me when I got car home.
Now I need to bring it back and leave it for ****/2 day to take care of, admittedly minor issues, but when shop had car for 8 business days I feel a final inspection and thorough cleaning should have been done prior to delivery of car.
To their credit they were receptive to my complaints and willingly want to resolve my issues.
Looks very nice. Well done. Clean up could have been a little better though.
Paint mist all over the door on passenger side of car . And the place that was worked on is not flush . I see 2 gaps that are very noticeable .
Thank you for your service you was very professional and excellent service Thank You again
Everything was fine until the day I picked up the vehicle. I pulled up and the breaklight eas hanging . The car was dead, battery was dead. No one knew what to do...so i was late to work and had to leave the car after paying for my deductible.
Staff is courteous, service is great!
I appreciate how fast the job was done & that after the repairs, my car was vacuumed, washed & looking basically brand new again! Thanks a lot J & J Body Shop, hopefully I won't run into another car issue like this one, but if I do... I'll be visiting you all again!
Great job. My Mutang is beautiful again!
They kept their word and had it ready when they said they would. It looked brand new when I picked it up. It was all washed and clean inside. You can't even tell where it was hit or that new parts had been put on. Everybody was so kind and friendly. They were super nice. Even helped me carry my car seats to the rental car. Thank you so much for all you did!!!
Thanks for the efficiency and care. You all are GREAT and I will recommend you without hesitation.
I liked the texting of info
Through the entire process everyone is helpful and informative. The quality of the work is amazing. My wife and I could not be more satisfied. We always recommend j&j to our friends
From the first day to the last day they were very and i mean very professional if I hear of anyone needing car repair i will send them your way thanks for a job well done. Thanks again
Loved the text updates, and. Ery appreciative staff hung around until i could get there because i was stuck in traffic. Thank you all!
Great job fixing my bumper so quickly!
The work done was wonderful. Courteous, friendly, efficient and professional staff. Very pleased with the repair. The entire process was smooth.
Vehicle Make : Volkswagen
Great customer service!
Yes as I see the job is very good. Thanks so much for the quick turn around.
They were very kind and did a wonderful job
Professional and personable .
Everyone was nice and they did a quick job of getting my truck fixed and I really appreciate that.
My wife picked up the car for me as I was not feeling well. When she got home I went out to look and was very disappointed. The trim on the rear passenger window is falling down, there is dried up wax on the car, overspray, and a few other issues. Overall it is one of the worst experiences I have had at a body shop. I will be bringing the car back in on Thursday.
Thanks so much. Very satisfied.
Quick turnaround, good communication
Your team did an excellent job! When I went to collect the vehicle, it looked exactly brand-new like when I bought it. Please express my thanks and appreciation to your team for their excellent work. I wouldn't hesitate to recommend J & J body shop for any one. Awesome!
The staff was very friendly and my repairs were done very quickly!
Nicely done! Thank you for also putting my plate back on in the front also!
There was a scratch on the back right bumper but other than that we were completely satisfied
Still some visible damage to the right front panel.
Very happy with the work. Beautiful job. You are awesome. Will be sure to recommend you. Thanks for a job well done!
Wasn't even expecting to have my car washed and interior cleaned (both of which it REALLY needed)- thank you!!
My car looks great i am deeply thankful for you guys hard Work
Awesome job & customer service.
My husband and I were both so very impressed with everything! The rental that was there at drop off, the communications via e-mail and our repaired vehicle. J & J has masted the art of efficiency while doing quality work! Appreciate everything!
Page and Chuck Stiff
Greeted with a smile and it really made me feel welcome and cozy! Such a great Body shop!
The bumper is not fitted properly on the passenger side. I will call tomorrow to discuss
I would like to thank J and J for a job well done. The paint job was outstanding.
Stop blocking the handicap parking spaces.
You not only had a fast turn-around but my truck came back to me clean and you can never tell it was ever sideswiped. Beautiful job
This was my second time using J & J body shop and everyone is very friendly. Thank you for fixing my sons truck it looks great.
Very efficient and friendly
The repairs were fine but they failed to Notify me that there was a issue with my car, which i explained might happen and to notify me if it does. Instead they broke a piece to stick a pen top in it. No my warranty will not cover what is wrong with my transmission. Thanks for a 4000 bill for. Will never use again and will let everyone i know to think before they take there car there.
I'm having problems with the lock on the front driver side door. I didn't have any problems before I dropped my vehicle off. Now, I'm unable to unlock my door with my key. I have to gain access inside my vehicle via the trunk. Someone please contact me or my fiance, Theodore James, as soon as possible.
Good job on the paint and fender alignment,not so good with the overspray on the windshield,thankgoodness I noticed it on the way home during daytime driving instead of nighttime or rain,but no worries took care of it myself with detail clay bar!
Very impressed with the service I received. Was very happy about how quick the repairs were done. Very happy with the entire service.
Quick work. From what I see perfect match.
I am very pleased at the work that they did on my vehicle. I would also refer them to other people. In fact I am going to come back on my own time so I can the scratches that I have fixed. A job well done. Thanks again.
Vehicle Make : Volkswagen
Fast, friendly and thorough.
Incredible job, car looked brand new and staff was very friendly and helpful
While I happy with the service that I received, the chemicals that were used to clean my car have left a very strong odor.
Everyone was very nice and my car looks awesome. Thank you for keeping your word. I would highly recommend your company.
Great job speedy, service
As far as i can tell just getting my babe home you guys did a great job. Thank you for taking good care of her.
J&J body shop did a great job on my car! Keep up the excellent work!
Professional and excellent customer service
Great job, Jacob was great, he handled my situation and took care of everything!
They are friendly they are quick n did a great job thanks!
Thank you for fixing my Toyota Camry. You all are very pleasant and I felt welcomed from the time I dropped my car off until I picked it up. I appreciated the text to update me on the work being done. I would definitely recommend you to my friends. Again, thank you all and may God continue to bless your business.
Vehicle Make : Volkswagen
The work performed on my vehicle and the customer service was fantastic! Thank you Jacob, Cori, and Tim for helping me during this experience.
Great and ready on schedule!
The satellite radio antenna block is not properly mounted to my windshield and the car makes a clicking or dragging sound on the front passenger side.
Yes the whole experience was wonderful. Business Hours were inconvenient though. Everyone was very helpful. Geico rep to Enterprise rep!
Just need a summary of what parts you all replaced on my vehicle
Left parts dragging under my car when they promised they would drive it around the block first . Also they broke my handle to pop my hood and left it broken .
Appreciate the message updates and friendly staff.
I am very very happy with the end results????Y'all are all very talented ! I can not say enough how happy I am with my car. I will admit I was worried, some places tend to not put their all into their work, but not in this case. I am so happy and will recommend y'all to everyone !
Looks fantastic. Everyone was so great to work with and I loved the texts keeping me up to date on what was happening!
All employees were caring, well informed professionals. They kept me informed every step of the way.
I really love the work that you do!!! I always bring my cars to your body shop when needing repairs!!! Thank you so much!! Mrs Dolores Adams-Golden and Gerald Golden Sr. ....2 satisfied customers. ..
Everyone was really nice!
Friendly. Helpful. Responsive. Overall great experience. Referred you to 2 others in need of help and will continue.
Done quickly. Called when ready.
thank you for good job and your staff was so
Everyone was so professional and kind. These attributes goop a long way in business these days! Thanks for a job well done!
I really liked the work you all did and also it didn't take too long
They were absolutely wonderful
Looks like a great job and very polite and professional staff :)
Very satisfied... y'all clean my car..yeah
Wish there was more communication between shop & customers.Overall did a great job on my car, looks good!
To all you guys that put in work, thank you very much.
I've used J&J twice now and they were exceptional in every way
Everyone I encountered was great!
Car looks beautiful and I'm certainly happy with that. Only problem is windsheild washer fluid bottle was replaced, which was not expected, but it was not connected. Poured fluid in and ran in ground. I just feel like if you chose to replace the part it should be connected. It was no point to replace it if not going to complete it. We'll deal with it I just don't understand your decision. Thank for asking. You were highly recommended to me.
I really appreciate that Jimmy was not only concerned with the quality of the repair, but also how we were treated (which was great).