The repairs were finished when promised. It looks like new
The repair is fine. The facility returning phone calls definitely needs work. The lack of timely communication caused several problems for me and my family.
All did a fabulous job-thank you
A job well done; I'm so happy with the outcome..What an awesome job! Thanks so much for all your hard work!.. you all are number one; thank you again!
My car looks great! The staff there was friendly and helpful.
Austin is the man. So professional and so helpful. Give that man a raise! Josh Graves ****-****-xxxx
I was told it would take ****-2 weeks. It took 3 weeks. I had to call multiple times to find out what is happening - there were no communication from their side to keep me up to date. The repair was great, it is the communication that was really non-existing.
This is the second time I’ve had my vehicle in for service there. Both times the work completed was excellent! Austin did a phenomenal job keeping me up-to-date with the progress on the vehicle and making sure everything was done to my satisfaction. I appreciate that work effort by him and the whole team there. Thank you!
We have trusted you with our vehicles before and you have always given excellent service. This time was even better! Loved having the updates.
They did a good job and very efficient
Great personnel. Thanks Bryan as well.
The person that was assigned to do the estimate took 10 days and avoided my first 3 phone calls and didn’t return my calls. I finally asked to speak to him or his supervisor and suddenly he was available to let me know he would be doing the estimate on my van. Which he did a very poor job at. He didn’t list the broken windshield, two blown tires, damaged rim, alignment, visible suspension damage. Everyone else was great.
Car looked good after the repair. My only issue was in trying to call . Calls went to voicemail and and were not returned.
Very professional; very efficient, great repair job. The young lady who corresponded with me was terrific.
Overall great experience. Friendly staff!!! Thank you.
. I’m very impressed by the quality and color match of the paintwork. 2 quick suggestions: (****) the shielding of interior from painting / paint buffing could be better for the cargo area and the vertical surfaces of the seats (I understand that the paint guys may be under a lot of time pressure). (2) the black plastic triangle on the inside of the rear passenger door is also misaligned: I hope y’all would be able to straighten those 2 black triangles in the future.