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Store Hours
| Sun | CLOSED |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | CLOSED |
Body Shop
Real Reviews From Verified Customers
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Vehicle Make : Toyota
5 out of 5
12/20/2017
Estimate of repair time was perfect.
Vehicle Make : Volkswagen
5 out of 5
12/14/2017
Efficient, attentive, swift, skillful. Couldn't be happier with my experience.
Jack R
Vehicle Make : Hyundai
5 out of 5
12/7/2017
Smooth transition to leave the car and get a rental (Geico). Very friendly staff and great customer service. My car looks like new. Overall very satisfied with the service. Thank you!!!
Vehicle Make : Lexus
5 out of 5
11/26/2017
Excellent work
Vehicle Make : Buick
4 out of 5
11/23/2017
The whole experience was fantastic. Scheduling, estimating, service, coustimer services... can’t say enough.
Vehicle Make : Hyundai
1 out of 5
11/18/2017
Communication was above and beyond what i expexcted but the car was not cleaned before it was handed back. Im not saying it needed to be detailed but it chould have been vacuumed and the back seats should have been whipes clead at the very least. It also smelled heavily of paint/glue and i had to drive with the windows down most of the day im not sure thwres anything that could have been done about that though. The job itself looks good thought i am dissapointed you were not able to replace the spare tire cover so there is still a part of my car that reminds me of the accident. The bodywork looks ???? ???? great
Vehicle Make : Volkswagen
4 out of 5
11/18/2017
Great service all together
Vehicle Make : Subaru
5 out of 5
11/16/2017
Team makes is simple and painless
Vehicle Make : Toyota
1 out of 5
11/10/2017
My car was promised in 6 days, but on due date it suddenly slipped by 4 days. After a couple of days I was told it was "68%" done, told it was nearing completion on the morning of the due date and then at 4:40 told it had slipped another 4 days! This slip-sliding away continued for 6 more days and when I finally got it, why it had taken so long was never explained. I found this treatment abominable, with no explanations, no apologies and no warnings.
Vehicle Make : Jeep
4 out of 5
11/5/2017
Totally satisfied with work and time if completion.
Vehicle Make : BMW
5 out of 5
10/28/2017
the repairs were completed ahead of time, got frequent updates from Koons, highly recommend to others
Vehicle Make : Hyundai
5 out of 5
10/28/2017
Received timely updates on repair process and job completed on schedule. Car thoroughly clean upon pickup.
Vehicle Make : Toyota
5 out of 5
10/26/2017
They kept me updated with my car I like that,thank you.
Vehicle Make : BMW
1 out of 5
10/17/2017
I am completely happy with the repair itself. I don't know whether this comes under Koons or GEICO, but I am less happy that the initial estimate of 2-3 days dragged on to a week in that had I know ahead of time, I would not have taken out the daily insurance on the Enterprise rental car, which ended up costing about $140. Also, I know you have no liability, but I thought it was pretty low class that someone at Koons took all the quarters I keep in the ashtray for parking meters. It does not reflect well.
Vehicle Make : Chevrolet
1 out of 5
10/15/2017
When I received my truck and drove it home, there were two things that I noticed.
Most importantly, the alignment of the steering wheel was awful.
2nd, the squeaking in my suspension that began after the accident continues and is very annoying.
3rd, something smells very hot after the truck is driven.
Vehicle Make : Volvo
2 out of 5
10/6/2017
The completion of the repairs was delayed because the car had to be sent to Volvo for electronic work after the car was finished. I didn't get frequent updates after that and it took a week longer than originally estimated. However, the car is now in excellent condition.
Vehicle Make : Mazda
5 out of 5
10/1/2017
I was kept updated on the status of job all the time. Everything worked smoothly.
Vehicle Make : Kia
5 out of 5
9/30/2017
Friendly, efficient, and helpful - no wait. Might be helpful to have an email go out explaining the estimated time it would be done that day - but otherwise very good service.
Vehicle Make : Lexus
5 out of 5
9/29/2017
The work was done timely and i was kept informed of the progress throughout.
Vehicle Make : Toyota
4 out of 5
9/16/2017
Loved the email updates and the website that gave me a realtime status of the repairs!
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