The updates were very useful and professional.
Mr.Mo and Ms.Sherrile were very pleasant and helpful.
From the office staff to the auto body repair crew my car was fixed in a timely and professional manner.
My car engine light turned on the same day I drove off the lot. I need someone to contact me.
Thank you, my car was well fixed I loved how it looks really good after being fixed it looks brand new again. I am very satisfied with the job in my car
Great customer service and real time updates on the status of repair. Repair so far seems perfect and really appreciate the fact that our car was washed before returning to us.
Fast service. Friendly staff. Great experience. Car looks great!
The rear door gate is not fixed, it still stuck when closing with botton.
The work was done quickly and professionally.
Service was timely, well-done and Chad and his team couldn’t have been better to work with.
Every step was arranged perfectly and seamlessly. 100% happy with the service
Communication throughout was automated which was helpful. The confines of the offices could use a bit of a refresh, walls are falling apart and the waiting area has debris all around the sitting area. I know it is an old building but could use a bit of refresh. That might help improve morale of the team.
Great service and it was nice to get the updates on my repair.
I appreciate that a time line was given and it was actually shorter than was originally anticipated.
I already filled out one survey.... I am changing my opinion. Wanted to get car fixed m, not fill out multiple surveys!
The whole team at Koon's auto body is awesome. This was absolutely the best repair job I have ever had on a vehicle. My Chevy Suburban looks brand new thanks to all the extra efforts by Chad Danielski and his team. I really appreciate the technical ability and the great customer service. I will be sending you future customers as you have earned it.
I have not picked up my car. Some of the services were not done to my satisfaction. But overall is good.
A very good job done! Thanks
Absolutely had the best experience with the Koons team. I was kept informed every step of the way and that was extremely important to me. I would highly recommend their service to anyone in the future.