Very courteous informative nice respectful they were the bomb customer service great I would recommend their business to my friends
I was excited my car repairs were expedited so efficiently! I will keep them in mind for future problems I might have with my car .
I would definitely recommend C.D.E. Collision to anyone who needed their car repaired. My car looked as if I just bought it off the lot. They go above and beyond to keep you updated on the repairs and anything else they can do to make your experience smooth as possible. Hopefully I'll never have to come back... (lol) but if I do I'll be more than happy too!
Rich is a pleasure to work with. I can always count on the job being done correctly and as quickly as possible. He even buffed out a few scratches for me separate from the damage work and gave me a good price on personal repairs.
You will have my business as long as I'm in Chicago.
Estimates were exact and sent promptly as well as the repairs. I will recommend your shop to my friends and family.
Awesome customer service and communication through out the entire process. Keep up the great work!
My car looks like it did when I first bought it. You wouldn't believe that the car I picked up had be damaged at all. The quality was excellent and the turnaround time was even better.
Excellent service..end to end, from the ladies at the desk, to the service folks, and management. Thank you, my car is beautiful once again. Should I ever need repairs again or if anyone I know needs repairs, this is the place I will go and recommend to others. Yvette G
They are a excellent group of people and the service was completely satisfactory but they had over looked one part which I'm sure was just an oversight. I've dealt with them in the past and was ever so happy with the work that was done. That was the reason I returned because of their excellent work and customer service.
I had informed them about the issue I had and sure enough they are taking care of it as texting. Again CDE COLLISION is a shop to definitely take your car.
The repair work has my car looking better than it did when I bought the car! Great job my car is brand new again! Thank You!
I am not completely satisfied because not all the repairs were fully completed on my 2015 Chevy Impala...My grill is not lined up or flush correctly and I still have a small dent above my license plate bracket...other than that, customer service and repairs representitives were very nice and my car was ready when they said it would be. I Just want my car to look the same as it did when I first bought it brand new.
The employees at CDE were very helpful and they got my vehicle and done quickly. The contact person Javier that coordinated with me dod a great job in repairing my vehicle for me. Thanks guys you were great and will return soon. Jose Balderrama
I was impressed with the amount of time that it took to fix my car. Your technicians did an awesome job. Thank you
I love,love,love all the work they did. It's awesome. Thankyou
I was very pleased with the personable service I received and would highly recommend them.
You guys did a wonderful job
Thanks good job on damage
My car was not repaired to my satisfaction. The gas knob was removed and not put back. The gas door would not open when the button was pressed.
I am thankful for the work that was done at Collision Damage Experts.
My initial concern was Toyota Blizzard Pearl paint match up and quality....But JAVIER Salvador...assured me with a smile that I would be satisfied...and he kept his word..job well done..
I am very satisfied with the services I received from C.D.E. The crew kept me up to dat on the process and when they finished my car,it was washed from the inside out. The service was fast and efficient.
It's drifts too the right every time I take my hand off the wheel
Superb job, I will recommend to everyone.
Very please with the outcome.
Thanks you so much.
Great service, great communication and great work!
This was my second trip to you all with different cars and I was blown away by the work you all done Man GREAT JOB I was very happy with C.D.E Collision ????????????????????????????????
They did a wonderful job this is the second car I brought too them,I would definitely recommend them
Very good customer service. Loved it.
Work on my car was great and received my car back quick. Very convenient with rent a car in same facility.
I appreciated the constant updates concerning the progress of work being made to my car by Javier Salgado. Although the repairs were completed 5 days after the initial estimated completion date, I'm more than satisfied with the work CDE performed. I would recommend this location to anyone who needs body work done on their car.
Thank you CDE Collisin Centers!
We missed a minor ding on the rear passenger side door. But **** said he' take care of it. I'll take a closer look at the car later was rushing to get to work at the time i picked it up.
First, I want to say thank you to the team over at CDE...they took in my car at their cool looking, modern facilitiy, and repaired it to my satisfaction; It looks great! Thanks again for the excellent service.
I appreciated the text updates on status of work. Great job. Will definitely refer to my friends.
Vehicle Make : Volkswagen
Everything was good
I was completely satisfied with the fast friendly service.
Was done in a timely matter of my satisfaction. Thank you guys for keeping me informed along the path. Again tell the team great job
Great customer service and very good job on the repairs.
My car was only a month old and everything looks brand new again
The lower rear tail light on driver side seems buffed out very thin bumper aplique on its way pair seems a little darker.
Very patient and professional staff. All employes I came in contact with, Tom, Billy and Angela assured me as well as erased all my doubts I had when I got there...great job-well done????.
CDE does excellent work! The staff was very courteous and they communicated with me throughout the entire process of my repair. I would HIGHLY recommend them to everyone!!
You guys did an amazing job I will refer people to you guys thanks
Great job keep up the good work
Thank you for a job well done
Your team is very professional courteous and make you feel at home and I thank you for the great work
Everyone at the front desk was polite. I also appreciated all of the text messages keeping me up-to-date with my vehicle. It was a timely repair on my vehicle because it only took one week and a day. My car looks like it was never hiy. You guys did an awesome job!!! Everyone was kind so kind. Thank you guys for everything.
Tommy, was an excellent person to work with. He was very nice & respectful to me & my husband. We appreciate him & U guys..
Thanks sooo much!!
Everyone I encountered was very pleasant and professional. I appreciated receiving updates on the status of my vehicle. Thanks C.D.E team!
I was completely satisfied with the service I received at C.D.E. Collision. They helped me right away, they were very friendly and professional from the moment I walked in the door until the day I picked up my vehicle. I was updated regularly about the repair process and the outcome was impeccable. Thank you C.D.E.!
Always kept me informed of progress of car and repaired ahead of schedule
Great customer service and the work was done very quick.Every person I spoke to was nice and the enterprise rep was nice as well
Wonderful, hassle-free experience.
Quick repair and great communication throught out the process! Very pleased!
Thank you for you help me, did you do a good job. Tanks.
CDE is the best ever. I'm always satisfied with their work and customer service.
CDE was excellent. Courteous, efficient and quality. And the manager who handled my repair was first rate. Keep up the good work!
The staff here were frienfly,respectable and very very nice. I only wish all repair shops were like C.D.E. the work was excellent.
Thanks for taking care of my baby,Ms Carmenletha B
I really appreciate the work of the staff. Everyone was very polite! Not to mention my car looks amazing! I would definitely recommend C.D.E to someone else!
Javier has the best customer service. The staff at the front was great. This is my third time having my car fixed here and I always recieve the best work and customer service. I refer everyone here. Thank you all.
They always kept me informed which is great
The team was very professional and helpful. Service was great and the wait time was less than 30 minutes. Excellent job Team!
I appreciate you guys taking care of my vehicle its restore to when it once was, and you all have done a great job thank you
Staff was friendly and explained the complete process. I was comfortable leaving my truck there and delighted when I picked it up. Truck was clean and the communication was great. Thank you CDE Collision
This was my first brand new car in almost 40 years and it was my baby. All I can say is that I hope that I get a chance to find the individual who hit and ran from the accident, tie them up and then drag them behind my beautiful 2013 Honda LX that C.D.E. Collision fixed. I would be proud to put a CDE banner on my car to show your quality work. Seriously, all things aside, professional and great customer service. I would recommend CDE to anyone for any collision repairs. Ray
Great staff and my vehicle was repaired in the time CDE stated ????????
The people r very polite and knowledgeable the work was done in a timely manner and I would recommend their service to all my family and friends thank u so much
You all did a good job. I'm gladly to come back again and refer people to you all
Angela was so helpful and professional...she is the very best person to meet when you walk in. Javier was the ultimate professional. Angela and Javier were AWESOME!!!
Javier was very professional. He did an excellent job.
The staff was pleasant I'm Very pleased with my vehicle would recommended other people
Timeliness of repair was great. Amazing professionalism and courtesy of staff.
Everything was wonderful . The service was quick . And Javier was a pleasure to work with .
Keep up good work. Also tell young African American lady at front desk that she is beyond beutiful.thanks for your service.
Javier was very informative through the process and I appreciated the text alerts. Work was done in timely manner. Lady at the front desk was pleasant.
Outstanding job! I would recommend you to anyone!
Car was repaired a week earlier than first estimated. All staff professional and courteous and friendly from the moment you walk through the door. This is the 2nd car I've had repaired at this location and would recommend this location to anyone needing repairs. Hope I don't need you again, but if life throws me another curve and given a choice, I will always choose CDE on 57th and Western. Thank you,Tom Calvillo.
Everyone from the receptionist to the rental car rep, to Chris were very very efficient, polite, and courteous from the first time I walked into CDE right through keeping me abreast of progress of repairs to when I picked up my vehicle!!! It made my accident less painful!!! I almost forgot why I was there!! Thank you so much CDE!!!
Javier and girls at desk were excellent
I appreciate the promptness the courteous people and just a job well done completely satisfied I'll tell others I'll tell others about the professionalism @ C. D. E. A special thanks to Rich & Matt , God Bless You
Everyone one is very courteous and professional
You all did an excellent job. I'm more then please with my car thank you Javier
They were quick and efficient!
Thanks for the fast and good service
You know how to get people in and out quickly
I am so very well pleased with the excellent customer service that I got from Rich. He was a great help, courteous and professional. My car looks great.
C.D.E. did of excellent job of dealing with my car. They were flexible, professional, and courteous during the entire process. I would definitely recommend C.D.E.to anyone else who needs their car serviced. Kudos!
A small piece of the wheel splash guard was not installed.
Everyone I spoke to at CDE was nice, helpful and vey polite. I received daily updates on my vehicle. Also , the dropout and pickup was fast and I received itemized paperwork on what was done.
Very friendly & professional and really like the fact that I was kept updated throughout the whole process,Also finished as planned. Will definitely recommend this place.
Thank you all for every part you played in keeping me updated (Tommy), friendly service at the front desk and speedy repairs. Thank you for all you've done. So far so good!!! God bless you all
Outstanding customer service. Very friendly adjuster (Rich) and receptionist. Surpassed my expectations in terms of the work that was done. Car was ready several days ahead of schedule.
I appreciate the level of professionalism and daily communication to keep me informed of the progress of the work. All staff members were attentive and courteous. Thank you.
I was satisfied with the way C.D.E began working on my car with urgency and the way they kept me informed with the condition of my vehicle. However, I was hoping they would replace my old bumper with a completely new one. The paint job wasn't perfect but it still looks nice.
Will recommend to anyone who need car repairs.
The personnel there were very professional as well as,friendly. They finished the vehicle very quickly it was very appreciated on behalf of myself. I thankyou My car look as though it never was hit.
Your rapid work on my car was invaluable. I will certainly return for any future needs!
Everything was great and you guys were very accommodating.
All staff were courteous and kept us informed about progress.
Car looks great!!! Repairs were done in a timely manner. I will definitely recommend this establishment.
Customer Service is always great, and it's my pleasure to work with CDE.
You guys did a great job and are the ultimate professionals!!!
Javier is an excellent employee and so is the receptionist...You guys made my experience very easy from the rental to the return. I will definitely send people your way. Thank you for taking good care of my truck.
Excellent service and customer service. My car was finished before the expected time and it looks better than ever. Thanks guys!
Everyone there is very professional and well trained.
I appreciate being kept informed at all stages of the repairs and the percentage given. Excellent work. Thank you.
I greatly appreciated the quick repair time and up front service I have received.
I will recommend anyone to come to you guys for service
Very good job done in my car
You guys did a great job on my car. Thank you very much
Vehicle Make : Mitsubishi
Very good job and kelp me well informed
Excellent work as I fully expected. Amount billed was even lower than the original estimate. Awesome. Will definitely return for future repairs if needed.
Vehicle Make : Mitsubishi
I had a great experience at C.D.E Collision. I will definitely refer people here.
The team was awesome. Did a great job with repairs. Great customer service.
Vehicle Make : Mitsubishi
The text updates are great!
I will prefer anybody to come to you guys to get there cars repaired you do excellent work
I am very pleased with the work & the coordination of the C. D.C. Collision Team!!! I am pleased that I chose them to do the work. Grace & Favor, Dudley L
Thank you for all the hard work in getting my vehicle fixed. Everyone I dealt with was very nice and helpful.
Thanks again and keep up the great work!
You guys was right on point with your due day. I will definitely refer people to you guys.
I appreciate the great effort made in getting my car repaired properly and getting it fixed for the holidays, saving me lots of money I would have had to spend on a rental. Thanks.
Vehicle Make : Volkswagen
The staff was outstanding. I got daily update. Rich Swanson the manager is fantastic. He was caring and has pride in what he does. Kudos to this location.
The damages in my car where not all taken care of. I pay my premiums and not having all repairs fixed is a huge disolution.
The repair took longer than expected but it was well worth the wait. My car came back in better condition mechanically and aesthetically.
Great job and I loved having my car back before the holidays and within 7days!
Although it took a fee days linger than expected it was well worth it for everything to be completely functional & clean in the end! Rich was awesome in the repair breakdown & overview as well!
Seat belt is broken and wasn't repaired. I was told by CDE the reason it wasn't repaired is because they did a diagnostic and found it was broken from a prior accident on the left side of the car. This is not true. I never had an accident that affected the left side of the car. I had 1 prior car accident a couple years ago (insurance claim proves this) that was on the right side of the car (i was side swiped by another car with very little damage) and even with that accident the selt belt was never broken or in need of repair. The diagnostic is incorrect as my seat belt was never broken all the time I've had my car and was working perfectly prior to my 11/21/15 accident.
Also the air bag censor light is flashing "off" and wasn't repaired. This was also working fine prior to the 11/21/15 accident. When CDE told me about it I mentioned I'd received a recall notice from the dealership. They told me to take it to the dealership for repairs.
I've returned the vehicle to CDE and would like both repairs done so my vehicle is returned to the condition it was in prior to my 11/21/15 accident.
I already have recommended this shop. Every person I encountered was so polite and their knowledge in there field was wonderful. Minimal waiting and right on every appointment time. CDE Collison made what usually is a total inconvenience almost pleasurable. Thank you to everyone who was involved in fixing my baby. She looks good as new. Excellence! Thank you
Excellent service I am thinking about transferring to Geico
I have used CDE quite a bit and I'm always happy with the results. I had only one problems this time and it really wasn't auto related.
I had a can of coins in the back seat of my car that was taken. I was planning on bringing to a Coinstar Exchange machine but unfortunately, I forgot to remove it from the backseat of my car before dropping it off at CDE. When my vehicle was complete I picked the car up in the morning and didn't realize until that evening the can was missing.
I love the service that I receive from CDE. It's always a pleasure to do business with those guys.
I really appreciated the updates and the car repaired in a timely manner.
I appreciate the timely manner in which my vehicle was handled and also being informed by messages on the steps and progress of my vehicle.
Very fast and reliable an happy that I did not have to leave to rent the car everything was right at your fingers....an also they kept me up to date every day.... This is a good body shop I will recommend family sn friends.... Thank you so much for a great experience.... Enjoy your holiday.... I am thankful....:)
not fixed right will bring back
It was very good my car looks new again
The customer service is excellent and the work great i like how you kept me informed of the progress on my car. Thank you
I was completely satisfied with the service and Rich Swanson has awesome customer service skills and outstanding professionalism.
Best customer service I've ever received!!!
Front of my vehicle not checked for structural damage
My family has always came to CDE. And the staff always went out they way to satisfy them. This time I was not satisfied. I feel like for what was paid out the car should've looked better. I had 2 low tires in the back n still could see a scratch on my back bumper
Vehicle Make : Volkswagen
The whole process was very professional. Thank you much!
They were great, they took care of my truck and I got it back way faster than I expected without any problems.
I like the constant reminders and it was quick and well done
CDE is awesome. This is not my first experience with you. I am always very satisfied with the work you guys do. Never had any problems or complaints. Thank you so much.
Car isn't satisfactory. I have multiple issues after you guys have had my vehicle for half a month.
They were very friendly at first( tech explained everything, but once completed, no one was there, they just gave me the keys, no look over, no one to ask if I had any concerns, the receptionist was very rude, would hang up before I was finished with the conversation ( usually you wait to hear the customer say goodbye) she had a very nonchalant attitude about my concern about leaving the rental. I got the impression that everything is staged, they are to be on their best behavior at the first visit ( to get your business) but once they have it, and job is completed, you then see their true colors.
Great job, great customer service, great experience
I have used your services before and am again very pleased with the results. Keep up the good work.
Good job guys and timely as well. Thanks
The customer service was above and beyond
Dealing with your manager Rich was a complete delight. He promised that the van would look as good as new and it does. I would recommend CDE to anyone in need of a auto body repair. In fact I already have. Thanks CDE
Job well done..with good service...
Great service. Very happy
Unfinish interior assembly , rear bumper with dent and buffing job well I don't know what is paste what is scratch
CDE WAS VERY PROFESSIONAL AND EVERYBODY WAS SO NICE
Thank you for being so professional , organized, friendly and doing a great job on my car. I wish my mechanic could get our cars back to us as fast as you did. A thank you
It would of been nice for someone to look at my car with me and explain the final repairs.
Very friendly staff. My car was fixed and I had it back very quickly. Excellent work
C.D.E has excellent customer service and was professional with getting my car back on the road. I want to especially thank Tom for making sure my car drove great and looks new.
Vehicle Make : Mitsubishi
Great job, very quick and extremely courteus and kept me informed really appreciate the services
The mechanics made my car look as if it had just rolled off the show room floor. Everything was fixed and explained in detail, I was extremely satisfied and would recommend CDE to everyone!!! Thanks to Christopher Petitgout, I received daily updates via text message. AWESOME JOB GUYS!
Thank you everyone. I truly enjoyed my C.D.E experience
Very efficient with calling and updating me.
Liked being kept infomed. Work was doing in a timing manner
I was really amazed at the quality of work provided on my vehicle in such a short time frame. It was as if the accident never happened!!! I would definately come here again and refer others I know as well. I really appreciated the professionalism of everyone I came in contact with.
Great customer service. Friendly workers. Were very efficient with my car repairs. Gave me a date and time my car would be ready and it was done on time. My car looks as good as new. Paint job shines in the sun. Thanks for a great job.
Very easy drop off and pick up, friendly service, great experience
I couldn't pay with a check.
When I returned to pick my car up after repairs, I found out that one of the porters had damaged my car again in another spot. I felt like I should've been put in a rental and my car fixed immediately. Well that didn't happen. As a matter of fact, I called the manager and left a message on Monday. It's been 3 days and he has yet to return my call. I had a bad experience with CDE
The service was extremely fast, everyone was very friendly.
Vehicle Make : Volkswagen
I was quite pleased with the professional service and expedient work. I was told my car would be done Wednesday, but actually was able to pick it up Tuesday morning. Car rental provided on the premises was also great. I will certainly recommend C.D.E. to others.
I will be bringing my vehicle back to be looked at.
There is a spot where paint wasn't dry and you
Can see it!
Then entire repair process was very thorough and informative. I like the speed and accuracy of the repair. You guys do great work thank you for taking care of my ride
Very satisfied love this body shop.
Always come here...always satisfied