Body Shop

Real Reviews From Verified Customers

Alexander W.
Vehicle Make : Toyota
5 out of 5
3/12/2024
A quick turn around, very professional and friendly staff, and my car looked brand new after
Norman H.
Vehicle Make : Buick
5 out of 5
2/8/2024
Raul gave great service
Grant V.
Vehicle Make : Ram
5 out of 5
1/31/2024
Great customer service. They provided me a rental car at the spot (very convenient). They fixed my truck and I picked it up in no time. Not to mention they keep my truck clean. Thank you Auto collision Center Hayward!
Adam L.
Vehicle Make : Toyota
5 out of 5
12/31/2023
Excellent work and great service, thank you!
James H.
Vehicle Make : BMW
5 out of 5
12/30/2023
excellent communication and customer service
Jolinna N.
Vehicle Make : Vehicle
5 out of 5
11/10/2023
Thanks Raul! You helped me get my Tesla back ASAP and was so easy to work with. I am so thankful!! It looks brand new!
John W.
Vehicle Make : Honda
2 out of 5
10/21/2023
I've used this facility before. Seems different now - seems the jobs are being rushed. Take time and do the job well the first time.
Edmund L.
Vehicle Make : Volkswagen
1 out of 5
9/30/2023
I had to replace the battery since it was dead. Check engine light and traction light are on. The engine was detailed but at the same time vacuum hoses were disconnected and air intake hose broken car runs like **** nothing like it was! I’m not happy at all and don’t want to do business with you ever. Im **** out of luck worst experience ever
Jessica C.
Vehicle Make : Honda
5 out of 5
8/15/2023
The folks at Auto Collison Center were wonderful! I appreciated the updates and the care they had at making sure I understood what was happening with my car, as well as answering all my questions. Thank you all so much.
Abdus S.
Vehicle Make : Toyota
1 out of 5
7/24/2023
I already provided my comments in the previous survey. The tire pressure monitoring system has malfunctioned after the repairs.
Harry S.
Vehicle Make : Infiniti
2 out of 5
7/2/2023
My daughters car look worst then she initially bought it!
Rodolfo C.
Vehicle Make : Dodge
5 out of 5
2/14/2023
Great workmanship and amazing customer service
Woon Wai.
Vehicle Make : Toyota
4 out of 5
2/13/2023
The repair was clearly explained. It was done faster than the expected day.
Cynthia S.
Vehicle Make : Chevrolet
1 out of 5
1/28/2023
I was promised calls back with progress on my repair I did not get one single call. I was promised my car would be complete bay a certain date. It was not. My cate was getting “detailed” for 3 days when I got my car back it had wax residue marks all over my car and was told “just take it to the car wash!”
Aniimi C.
Vehicle Make : Honda
5 out of 5
12/28/2022
The service was great.
Carmencita R.
Vehicle Make : Ford
1 out of 5
12/1/2022
The receptionist was rude, they charged me for a repair that, they initially damaged, and didn’t fix it the first time. They made me feel like it was my fault. If I had to do it all over I would have never gone there! The only reason I went there was because my insurance company told me to go there. Never again
Nneka O.
Vehicle Make : Honda
1 out of 5
11/22/2022
Took a month to fix problem. Multiple issues with pick up that resulted in loss of work. Did not fix the scraping sound/issue with tire originally which added an additional delay. Let the battery to the car die multiple times and now it needs to be replaced. This was brought to the attention of the manager with no accountability also included in my first review requested from acc.
Alvin S.
Vehicle Make : Mercedes-Benz
1 out of 5
9/19/2022
You guys lost the key to my car and gave me someone elses key which I didn't discover until I got home. When I came back and returned the wrong key, ACC could not find my key. I'm currently using my spare key and your representative is promsing to pay for a replacement key but this is obviously requires me to go to the vendor, get a key made and return to ACC for a refund.
Joseph M.
Vehicle Make : Volkswagen
5 out of 5
8/15/2022
Very professional and honest staff. I will be returning with all my body work needs and will highly recommend you to anyone I know that needs work done as well. Thank you
Rolando P.
Vehicle Make : Nissan
5 out of 5
8/4/2022
Excellent service, Thank You..

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