They didn't clean my car properly. The ininside is dirty. Also there are some hole inside my car look like a mice bite. I'm not happy!
Customer service was excellent from the receptionist, to the service representative/adjuster and rental car representative. My car
was ready to be picked up on the day promised and
the repairs needed done perfectly.
I highly recommend this place
- customer service is great
- fast service
The shop did a great job with the repair. And the front office was very professional, friendly, and reassuring. Totally good experience.
More detailed attention should be given to the final checkup before the turnover of the vehicle to the owner. The fuse box cap was on top of the oil filler cap, washer fluid tank cap was uncapped, wheel well moulding was not screwed on, left over nuts, bolts and shaving blade left on the windshield cowl vent panel, and the right front fender HYBRID trim was not reinstalled.
Your Team did a great job and in the time it was projected .
Thank you for all you have done .
Everything handled very well and very professionally, and as quickly as one could hope for.
Took too long (5 days) but satisfied with work though spent half an hour extra as somethings were still not done at pickup time.
I am not happy with the grill replacement. I want the same grill that was orange finally on the car, not a different style/color. What you put on the car is no where close to the quality or style of what you took off.
This was the easiest and friendliest customer service I have experienced in a while. Everyone was very friendly and prompt, from checking in at the reception to the insurance adjuster to the car rental check out and check in there was good communication, everything was explained. The reprise were done faster than I was told and the repairs are well done,
I would recommend Wright;s any time. Thank you
Everyone was very friendly and the process was very easy.i was impressed with all the updates you gave, calls, and emails!! You. Kept me informed! The car looks great!! I loved the rental car! GREAT CUSTOMER SERVICE!
I appreciated the friendly staff, and the team did a great job on my vehicle. Thanks!
My car was sprayed with red paint and it was not ready when I was told to pick it up.
Hugo and the entire team at Berkeley Wrights were fantastic to work with and very professional. 5 stars service!
Work well done,made my truck look new.
Excellent customer service! Very professional and delivered on time
I am dissatisfied with the work done on the Mercedes there were two nice size dings on the bottom of the door that were not repaired and photograph was taken before I drove out of the body shop.
Despite the fact that the completion date was delayed from Saturday to Monday, and on Monday to Tuesday, I was not notified. Each time I had to change my plans in the last moment...