Professional communication quality repair!
Vehicle Make : Volkswagen
Thank you Gaby!!
I am completely satisfied with my entire experience with Euro Collision. My Nissan looked brand new after the repairs were done. I would recommend Euro Collision to friends and family.
i really appreciated the clear and frequent communication in the status. Updates from Gaby were great!
Overall best experience in dealing with repairs for my car... Outstanding customer services and constant updates!!
Customer service from Gaby was excellent. She is very professional and assisted me with all my request. She is a definite asset to your company! The repair work is ver well done.
Everything went has smooth as butter!! Great job to everyone that helped me!!
You guys are great!!! The whole experience from beginning to end was perfect. This is my second time going to your shop and each time keeps getting better. The customer service is great and everyone is friendly and helpful. Keep up the great job!!!
Two thumbs up. This was my first experience with Euro and I would highly recommend them. My car was completed ahead of schedule, I was kept posted of the progress of the repairs and they did an outstanding job on the repairs. Two thumbs up again.
Team was very friendly and educated. Outstanding customer service along with informing me about progress, warranty and extra incentives for being a client of theirs. Well done!
Professional and completed work in a timely fashion. Great detail in and out of the car. John was very courteous. Thanks
My experience with Euro was painless. My rep Jon was awesome and was very attentive. I am very please with the work that was done on my car, I would recommend Euro to anyone looking for a body shop that takes care of their customer every step of the way!!
Completely satisfied. Above and beyond what I had expected. I would refer anyone to Euro Collision. Especially Jon!
Car repairs were done properly and on time. My car looked completely brand new
I appreciate the updates and keeping me informed of the repair progressions, I've already referred a friend to have thier car repaired with Euro Collision. Thank you very much.
I can always count on Euro Collision to do a class A1 job. Excellent repair and timely and courteous service.
Customer Servuce gets a "10".
Liz and Rebecca were awesome I appreciate the service
Nice, friendly, and made entire process simple
The car took longer time than what I was told at the
beginning, which caused inconveniency for the family.
There was not enough timely communication about
the status of the repair.
Great work and a super attentive staff even with some difficulty with the insurance company that held us all up. Highly recommend to anyone!!
Gabby was great. Everything went very well
Vehicle Make : Mini Cooper
Hasan ****did a great job
Hassan was excellent! He was very helpful and always jept me updated. I would definitely recommend Euro-collision.
Hassan, took amazing care of me. I will definitely be back if something else occur.
The service was professional. My expectations were managed with status updates and timelines. The vehicle was delivered on time, clean, and looking showroom new!
Excellent. Very helpful and informative
Other than missing the completion date, my car looks good and the service was top tier.
Only comment: initially estimate Tuesday pickup. Very next day quoted Thursday n. Recommend better initial estimate
Personnel was respectful and cordial, was a pleasant experience .
Gabriella provide great service.
Are the repairing of the car was great but when you tell me that the trim was broke already on the front driver side on the light that was not correct I want to sing you a photo of the day before the day of the accident and I took the car to you but overall guys did a great job
Vehicle Make : Volkswagen
The customer service was excellent and the work on my truck was perfect!! Timing was perfect. I must say Gabby is a a very nice yo work with. The front reception Ariona was always very polite and friendly!!
Gabby provided excellent customer service. I also appreciate how clean your facilities are, bathrooms also. It's very comfortable and makes me trust that you will do a great job with my car. Thanks Euro Collision!
Hassan was amazing and very helpful..
Vehicle Make : Land Rover
Hasan was excellent taking care of the broken car
I mainly interacted with Hasan and he was great. Excellent service, very polite, and he laid out the whole process for me. Everything went smooth and I was very happy.
I asked you guys how long would my car detained, you guys said 5days , so off of that I rented a car for 5days. After 5days my car wasn't completed so therefore I had to rent a car for 2more days therefore lead to more money out of my pocket! So no I wasn't pleased with my experience with Euro Collision-xd @ all.
Euro Collision handled my auto repair professionally. I was very satisfied with my vehicle.
Great job. Thank you for keeping my car in good hands.
Courteous and friendly staf, no hassles whatsoever. Quick turn around service.
Gabriela was excellent in taking care of all the details for a completely satisfying experience
Gabby was ultra professional and a pleasure to work with. She made a frustrating situation seem really simple and I truly appreciate the care and attention she provided to me, including calling me personally on more than one occasion during the time my car was being repaired.
Thanks Euro Collision and a special thanks to Gabby!
Thank you for you great repair work. The professional, respectful and kindness of each of the persons that assisted me. The phone calls, texts as well as e-mails to inform me of up dates as well as when to expect to up my car after the repairs were done. I look forward to sharing your company to others as needed. Thanks again, overflow blessings to each of you and your families.
Euro has always done a good job on my car will recommend other thank you
It was a smooth, professional process.
The work was completed ahead of schedule and the car looks as good as it did on the day we bought. I especially want compliment Hassan, whose information and explanations were clear and straight-forward. He served me well.
Vehicle Make : Mitsubishi
The work was done well and in a timely manner. The attention to detail and customer service is excellent. Hassan goes above and beyond.
I was more than satisfied with the work and the service and will definitely refer people to Euro-Collision. The body work is impeccable. They are good, they are fast, they keep you informed. The customer service is great especially Gabby; if I owned my own business, I would steal her from Euro-Collision and make her the face of my company.She is very professional as well as knowledgeable about her role. The office is very chic and comfortable with TV's and coffee.
Thank you for making me fall in love with my Red Ford Escape again!
Very efficient , very professional job and very nice /trustful people.
Excellent - I will refer you and Gabriella
Brittany and gabriella were fantastic
Your team is very professional along with doing the needed body work in a timely manner. The rental vehicle person arrived just as we had finished going over the needed paperwork. Great timing on your part! I hope I don't need any more body work, but if I do I will choose your shop to do the work. Thank you
Hasan was friendly and professional. He as integral to me having a good experience with Euro Collision. I would come back again for your services.
The entire process was very easy. Everyone was very professional and accommodating. I would recommend this shop to a friend.
Liz was EXCELLENT. Her customer service was better then great and I'm happy that she went above and beyond. She helped me resolve an issue that involved another company. She she was very pleasant and prompt with her services. I will recommend EVERYONE to this place. I also love that fact that she quoted me a price on another tail lamp . She deserves a raise. I loved her.
I am very satisfied with the service offered by Euro Collision!
Amazing customer service. Estimator Gaby kept me updated with the progress of the repair. I recommend this Body Shop. 10/10
Easy process. The staff is great, very welcoming and helpful.
Gabriella was very professional and provided excellent customer service.
Everyone was nice, very good follow up.
I really appreciated the detailed information of what was done during repair.
Great job! Thanks for the speed and quality.
Words can't describe the satisfaction
Job well done, quick. Only minor comment- car wash was somewhat sloppy.
Hassan has agreat "aiming to please " attitude.
This was excellent service Hasan and Bill were wonderful and my car felt better than ever when I got it back!
Great customer service, the Euro team kept me updated on the status of my vehicle. When I got my car I was satisfied with work that was done. Bill Kendall & Hasan Abullahu Thank You they was great.
You guys are great! Thanks Gabi!
The woman who was in charge of my repair work always kept me in the loop as to repair status. I give her a 10
Awesome professional experience
They did a good job on the car, they coordinated well with my insurance company, and they kept me up-to-date on the progress of the repair.
Thank you for a great service!
Liz was great! Work was completed promptly!
The experience was great, however your firm needs to streamline the process between dropping off vehicles and procuring a rental. That transition was horrible, but all in all you guys did a spectacular job.
They said it would be done on Saturday and they didn't give us it back until the following Friday. They painted the car the wrong color. They kept telling us it would be done when it wasn't. They kept ordering the wrong door. The process was smooth until they actually tried fixing the car. They did give us 80 dollars off but that basically covered the costs of ubers and transportation we had to take because we had planned on having our car and didn't have it. I felt the communication could have been better and managing expectations should have been better
Wonderful friendly staff. Smooth coordinated experience. Customer satisfaction a priority. Team clearly communicated throughout.
I have been a customer selecting the expert services of Euro Collision for years, customer service and technical support superior. Thanks so much. Marjorie H
Totally professional work.
Everything went smoothly. Thank you Euro Collision staff for a job well done!
Had and excellent and seamless experience... Thank you
Staff is super helpful, polite and friendly. Car looks great. Thank you for your help!
We are impressed with the work you did and an amazing customer service. Thank you!
I attempted to post a review on 'Hello South Loop' Facebook page but unfortunately there is no link to your shop.
Great job. Well explained. Work was done well. Was nice and smooth and fast process.
I have nothing negative to say. The service was awesome
Great job on the car and fantastic customer service. I have been treated well here, keep up the great customer service.
Vehicle Make : Volkswagen
Able to repair instead of replace my door which led to very fast turn around.
Vehicle Make : Land Rover
Hasan Abdullah's service were extraordinary
Im amazed and speechless. It was certainly not what I expected. It repair shop is very clean, a friendly and professional enviornment. I did not feel pressured to get my vehicle repaired. I was notified through the entire process. Hasan was very professional and seemed concerned. I thank you for that. I would definitely recommend Euro Collison and would definitely return, of course for something other than vehicle damage.God bless you all.
Awesome customer service and expert repair.
I had a great experience. The best part of it was working with Hasan Abdullah's -- he delivered exceptional customer service. I would highly recommend your company based on my experience working with Hasan alone.
Very satisfied and the customer service was amazing
Thank you so much!! Great work and great communication all across the board! Hasan ****did a fantastic job replacing the bumper and front right fender, the door and the interior parts. It looked like new, like the collision never happened. Somehow, the squeaking noise on our brakes was also fixed. It wasn't part of the estimate, but maybe the tire was taken off and replaced properly? We had that noise after getting brakes replaced somewhere else, but now it sounds and seems to work better! Great communication by Bill Kendall the adjuster. Kept me up to date and informed through the whole process. Another comment - the cleaning job on the car was amazing, I did not expect the interior to be cleaned also! In total it feels like I brought in an banged up car but it came back like new. Awesome job all around Euro Collision! Will post a good review on yelp.
They did a wonderful job!
Best service. Best staff. I am a customer moving forward and will recommend to others.
Outstanding service and very impressive interactions with Hasan ****and Bill Kendall. They kept me up to date with progress on the work and made the whole process smooth and stress- free. A credit to the organization!
Vehicle Make : Mitsubishi
Very professional job thanks
Hassan,Bill and the other staff provided excellent and timely service.
They were very professional. Fixed my car with outstanding work. They are very knowledgeable & I would recommend them.
My car looks better than she did when I first bought her. You all did quality work in a timely fashion. Thank you so much and job well done.
Everyone was nice and professional. I also received my vehicle in a timely manner completely repaired. A job well done.
Great service and experience
Gabriella is very patient and pays attention to detail. Great experience with Euro. Enterprise rent a car is a different story.
Vehicle Make : Volkswagen
As always, work was done with maximum attention to detail.
I would highly recommend Euro Collision for their workmanship and service!
Alll the staff very efficient ,friendly and always keep you informed about the status of your car a wonderfulf experience defenetly a camback.
Kind courteous quick service!
Vehicle Make : Volkswagen
The whole team provided exceptional customer service-especially Hasan and Bill. They were not only professional and efficient, but kind and helpful.
Great people, great service. I really appreciated everything. I never got the feeling that I was being a pain or a bother when I called asking for updates, which was nice.
Excellence all around! From start to finish, the customer service was perfect. Helpful information sharing was timely and consistent. The staff could not have been better! Also, my car looks amazing!
Gabriella was great! She was thorough and provided an accurate estimate and completion deadline. The front desk staff was nice, friendly, and welcoming....and my car looked like new. I'm a satisfied customer.
Euro was the BEST, I have never had to go through this before but Euro was on the spot, kept you updated with the progress and everything. Staff were very professional and clean inviting office. Would recommend to anyone in need of car repair. I cannot THANK you enough.
Vehicle Make : Land Rover
The turnaround and the work itself was excellent. But then I opened my trunk to find a part of the car that had not been put back in. I don't know what the part is for but I need your team to put our car back together with all the parts that were on it before we dropped it off.
Hassan gave superior and quality service. I am very pleased with the work.
It was done sooner than expected.
It was just awesome. You guys are nice and welcoming. You have great staff. The estimator was very nice and so was the auto body expert. My blue 2005 Nissan looks better than it did before the accident. 100% satisfied. You guys went above and beyond because I feel as if you all just care about good, quality work. Great job, no complaints.
Everyone was super friendly and helpful. Made the whole experience completely painless. Got the car in when I wanted - was great to have rental car people right there. Kept me informed all along the way and pickup was easy. AND cleaned up alittle spot on tailgate that wasn't even from the accident- thanks!
Thank you all so much for the work you have provided!! My car looks amazing!!!
The team at Euro collision was great and kept me in the loop the entire time. Hasan was courteous and made me feel confident that my repairs were being handled with detail and care. Thank you!
Excellent service, excellent staff!
Thanks very much for the repair!
Very excellent work. Thank you
RARA RARA RARA RARA !!!! FANTASTIC CUSTOMER SERVICE !!!! THANK YOU VERY MUCH !!!! EWART G. ABNER 111.
Always the best place to fix my car! Hassan and Bill are pros at what they do. Jason
Excellent workmen ship, I will recommenot to all
Gaby was very helpful and explained the entire process from start to finish.
I really appreciate how Gabriela Perez, kept me informed about what was going on with my car. She is a Very nice and courteous woman.
Thank you Euro Collison
Out standing customer service. From the beginning to the end. Professionalism Hospitality Team.!!????????????
Vehicle Make : Volkswagen
Bill and Hassan were wonderful gave me the best experience ever and made my fr brand new again.
Euro was such a pleasant place to do business with. The staff was so professional, helpful, and kept me up to date on the status of my repair. My vehicle's repair was done so wonderfully, it looked better when I picked it up from Euro then it did the day I bought it off the lot! I didn't think that was possible. Awesome job!
The work was well done just took an extra couple of days to get the car back. Gabriela was excellent and was communicative in the process.
Everyone was extremely courteous and helpful during the entire process. Loved that my car was returned to me super clean! I couldn't be happier with the level of service. Thanks!
Thank you for your promptness and professionalism. They made me feel very comfortable leaving my car to be taken care of. They showed overt friendliness from the moment I came in with my car til the moment I picked it up.
Gaby was very friendly and helped me she and kept me informed about the repairs, which put me at ease when it camr to Euro collision dealing with the repairs to my vehicle.....thank you so much guys great job.....
Hasan is an excellent guy. I would definitely recommend this business to friends. And I would tell them to ask for Hasan!!
Great experience working with Hassan. I will definitely come back and be sure to refer your shop. Thanks again, Bill.
Thank you for keeping me informed about the status of the repairs. The car was returned to me in immaculate looking condition. I was very impressed with the services received from Gabby.
Really first class service in every respective
Hasan ****from Euro Collision and Bill Kendall from Geico did an excellent job. They kept me informed every step of the process. Their customer service was impeccable. I can't thank them enough for making such a difficult situation seem absolutely seamless. I will definitely return to Euro Collision in the future if I ever need any auto body work done on my car. I'm also very happy with my choice in Geico for my insurance company.
Estimator Hasan Abdullanhu from Eurocollision was very helpful as well as Geioco Rep. Bill Kendall
I was impress with the daily text massages, I received informing me about the step by step progress that was going on with my (baby) the 2013 KIA Sportage. The staff was very courteous and polite and the facility was clean with very pretty colors and the restroom is beautiful.
Car wasn't ready when promised.
Service was great. Everything was done in a very professional manner. Gabriella was excellent. She kept me informed during the entire process and made sure I was happy with all the repairs. I would recommend Euro Collision to all my family and friends.
Excellent communication thru ought process. Great experience
I had a great experience and will definitely recommend this place two others.
Great group. Very informative and patient.
Excellent job. Better than I expected.
All nice people. Professional services.
Amazing well organized.
The treatment i recd was outstanding. I liked that u communicated with mw thru out the repair process. Kudos
Excellent repair facility
First Quality service
Very professional & excellent service.
Good work with the repairs & great customer service from Gabriella
Receptionist as well as Liz were very helpful. Job well done. Will recommend to my friends.
Everything was good. I appreciate on cleaning inside of my car too.
Great job! I'm satisfied ;)
Thank you. Excellent craftsmanship and care.
Condescending Claim Rep, and I was not able to drive my car out the same way I drove it in. F+++
I appreciate the kind and professional services with timely repairs. Hasan was such a help and addressed my concerns before, during, and after my vehicle was repaired. I consider him an asset to Euro Collision and won't hesitate to recommend to others...
I will need a few days to evaluate the quality of work. But there is no doubt the service provided was great. Liz was a pleasure to work with.
Overall the service was great and the work performed was superb!
Joel did an amazing job and making sure every detail was done correctly.
I would recommend Euro for any future jobs on vehicles!
Everyone from the receptionist to the evaluator were very professional and the communication during repair was excellent! My car looked terrific !!!
I really appreciated the experience I had with Euro Collision. The staff was diligent in keeping me abreast of the updates regarding the repairs and when I went to pick up the vehicle I WAS AMAZED. The car looked better from your work that it did when I first purchased it (laughing). The representative I dealt with on the date of pick up was very polite, courteous, thorough and informative in explaining all the repairs that were made to the vehicle. He was definitely a professional! Euro Collision made a terrible situation a peaceful experience for me. YOU GUYS ARE THE BEST AND I WOULD DEFINITELY RECOMMEND YOUR COMPANY TO ANYONE WHO HAS A NEED FOR AUTO REPAIR!!!! Thank you for your service!
All staff were professional and communicated often about the progress of my car repairs . Everything was explained to me in advance. The shop completed my repairs quickly and they fid an excellent job.
I will continue to use Euro Collision in the future.
The service was so great I had To tell others about
Hasan ****provided excellent and friendly customer service, a fine tuned attention to detail, and expatiated service. I was very impressed with his level of professionalism and would not hesitate to recommend him, along with Euro Collision, to any of my friends.
Great work in a timely manner
Great service every step of the way.
Truly appreciate the TLC you gave to my vehicle after my unfortunate accident....
Work was perfect and on time. I will recommend Euro Collision.
Yes, Euro Collision did an AWESOME job repairing my rear bumper. I will definitely recommend the company to everyone I know. Keep up the good work. You guys ROCK!
Excellent customer service!
The staff was amazing.. I loved how they kept me informed about every process of the car.... thanks to 2
I was very pleased with the service i receieved on my car and the courtesy from the fron desk office wirkers as well. The Geico representative was especially helpful and knowledgeable. She made me feel comfortable and welcomed . Thanks so much. MARY Jean ****
I was very pleased with the service. The staff that work there were amazing people including Mr. Hasan Abdullahu. Thank you for the service.
Customer service was excellent .Everyone greeted me with a smile. I was pleasantly surprised. Everyone seemed happy. I don't run into that to often ...lol