Excellent. Very helpful and informative
Other than missing the completion date, my car looks good and the service was top tier.
Personnel was respectful and cordial, was a pleasant experience .
Gabriella provide great service.
Are the repairing of the car was great but when you tell me that the trim was broke already on the front driver side on the light that was not correct I want to sing you a photo of the day before the day of the accident and I took the car to you but overall guys did a great job
Vehicle Make : Volkswagen
The customer service was excellent and the work on my truck was perfect!! Timing was perfect. I must say Gabby is a a very nice yo work with. The front reception Ariona was always very polite and friendly!!
Gabby provided excellent customer service. I also appreciate how clean your facilities are, bathrooms also. It's very comfortable and makes me trust that you will do a great job with my car. Thanks Euro Collision!
Hassan was amazing and very helpful..
Vehicle Make : Land Rover
Hasan was excellent taking care of the broken car
I mainly interacted with Hasan and he was great. Excellent service, very polite, and he laid out the whole process for me. Everything went smooth and I was very happy.
I asked you guys how long would my car detained, you guys said 5days , so off of that I rented a car for 5days. After 5days my car wasn't completed so therefore I had to rent a car for 2more days therefore lead to more money out of my pocket! So no I wasn't pleased with my experience with Euro Collision-xd @ all.
Euro Collision handled my auto repair professionally. I was very satisfied with my vehicle.
Great job. Thank you for keeping my car in good hands.
Courteous and friendly staf, no hassles whatsoever. Quick turn around service.
Gabriela was excellent in taking care of all the details for a completely satisfying experience
Gabby was ultra professional and a pleasure to work with. She made a frustrating situation seem really simple and I truly appreciate the care and attention she provided to me, including calling me personally on more than one occasion during the time my car was being repaired.
Thanks Euro Collision and a special thanks to Gabby!
Thank you for you great repair work. The professional, respectful and kindness of each of the persons that assisted me. The phone calls, texts as well as e-mails to inform me of up dates as well as when to expect to up my car after the repairs were done. I look forward to sharing your company to others as needed. Thanks again, overflow blessings to each of you and your families.
Euro has always done a good job on my car will recommend other thank you
It was a smooth, professional process.
The work was completed ahead of schedule and the car looks as good as it did on the day we bought. I especially want compliment Hassan, whose information and explanations were clear and straight-forward. He served me well.
Vehicle Make : Mitsubishi
The work was done well and in a timely manner. The attention to detail and customer service is excellent. Hassan goes above and beyond.
I was more than satisfied with the work and the service and will definitely refer people to Euro-Collision. The body work is impeccable. They are good, they are fast, they keep you informed. The customer service is great especially Gabby; if I owned my own business, I would steal her from Euro-Collision and make her the face of my company.She is very professional as well as knowledgeable about her role. The office is very chic and comfortable with TV's and coffee.
Thank you for making me fall in love with my Red Ford Escape again!
Very efficient , very professional job and very nice /trustful people.
Excellent - I will refer you and Gabriella
Brittany and gabriella were fantastic
Your team is very professional along with doing the needed body work in a timely manner. The rental vehicle person arrived just as we had finished going over the needed paperwork. Great timing on your part! I hope I don't need any more body work, but if I do I will choose your shop to do the work. Thank you
Hasan was friendly and professional. He as integral to me having a good experience with Euro Collision. I would come back again for your services.
The entire process was very easy. Everyone was very professional and accommodating. I would recommend this shop to a friend.
Liz was EXCELLENT. Her customer service was better then great and I'm happy that she went above and beyond. She helped me resolve an issue that involved another company. She she was very pleasant and prompt with her services. I will recommend EVERYONE to this place. I also love that fact that she quoted me a price on another tail lamp . She deserves a raise. I loved her.
I am very satisfied with the service offered by Euro Collision!
Amazing customer service. Estimator Gaby kept me updated with the progress of the repair. I recommend this Body Shop. 10/10
Easy process. The staff is great, very welcoming and helpful.
Gabriella was very professional and provided excellent customer service.
Everyone was nice, very good follow up.
I really appreciated the detailed information of what was done during repair.
Great job! Thanks for the speed and quality.
Words can't describe the satisfaction
Job well done, quick. Only minor comment- car wash was somewhat sloppy.
Hassan has agreat "aiming to please " attitude.
This was excellent service Hasan and Bill were wonderful and my car felt better than ever when I got it back!
Great customer service, the Euro team kept me updated on the status of my vehicle. When I got my car I was satisfied with work that was done. Bill Kendall & Hasan Abullahu Thank You they was great.
You guys are great! Thanks Gabi!
The woman who was in charge of my repair work always kept me in the loop as to repair status. I give her a 10
Awesome professional experience
They did a good job on the car, they coordinated well with my insurance company, and they kept me up-to-date on the progress of the repair.
Thank you for a great service!
Liz was great! Work was completed promptly!
The experience was great, however your firm needs to streamline the process between dropping off vehicles and procuring a rental. That transition was horrible, but all in all you guys did a spectacular job.
They said it would be done on Saturday and they didn't give us it back until the following Friday. They painted the car the wrong color. They kept telling us it would be done when it wasn't. They kept ordering the wrong door. The process was smooth until they actually tried fixing the car. They did give us 80 dollars off but that basically covered the costs of ubers and transportation we had to take because we had planned on having our car and didn't have it. I felt the communication could have been better and managing expectations should have been better
Wonderful friendly staff. Smooth coordinated experience. Customer satisfaction a priority. Team clearly communicated throughout.
I have been a customer selecting the expert services of Euro Collision for years, customer service and technical support superior. Thanks so much. Marjorie H
Totally professional work.
Everything went smoothly. Thank you Euro Collision staff for a job well done!
Had and excellent and seamless experience... Thank you
Staff is super helpful, polite and friendly. Car looks great. Thank you for your help!
We are impressed with the work you did and an amazing customer service. Thank you!
I attempted to post a review on 'Hello South Loop' Facebook page but unfortunately there is no link to your shop.
Great job. Well explained. Work was done well. Was nice and smooth and fast process.
I have nothing negative to say. The service was awesome
Great job on the car and fantastic customer service. I have been treated well here, keep up the great customer service.
Vehicle Make : Volkswagen
Able to repair instead of replace my door which led to very fast turn around.
Vehicle Make : Land Rover
Hasan Abdullah's service were extraordinary
Im amazed and speechless. It was certainly not what I expected. It repair shop is very clean, a friendly and professional enviornment. I did not feel pressured to get my vehicle repaired. I was notified through the entire process. Hasan was very professional and seemed concerned. I thank you for that. I would definitely recommend Euro Collison and would definitely return, of course for something other than vehicle damage.God bless you all.
Awesome customer service and expert repair.
I had a great experience. The best part of it was working with Hasan Abdullah's -- he delivered exceptional customer service. I would highly recommend your company based on my experience working with Hasan alone.
Very satisfied and the customer service was amazing
Thank you so much!! Great work and great communication all across the board! Hasan ****did a fantastic job replacing the bumper and front right fender, the door and the interior parts. It looked like new, like the collision never happened. Somehow, the squeaking noise on our brakes was also fixed. It wasn't part of the estimate, but maybe the tire was taken off and replaced properly? We had that noise after getting brakes replaced somewhere else, but now it sounds and seems to work better! Great communication by Bill Kendall the adjuster. Kept me up to date and informed through the whole process. Another comment - the cleaning job on the car was amazing, I did not expect the interior to be cleaned also! In total it feels like I brought in an banged up car but it came back like new. Awesome job all around Euro Collision! Will post a good review on yelp.
They did a wonderful job!
Best service. Best staff. I am a customer moving forward and will recommend to others.
Outstanding service and very impressive interactions with Hasan ****and Bill Kendall. They kept me up to date with progress on the work and made the whole process smooth and stress- free. A credit to the organization!
Vehicle Make : Mitsubishi
Very professional job thanks
Hassan,Bill and the other staff provided excellent and timely service.
They were very professional. Fixed my car with outstanding work. They are very knowledgeable & I would recommend them.
My car looks better than she did when I first bought her. You all did quality work in a timely fashion. Thank you so much and job well done.
Everyone was nice and professional. I also received my vehicle in a timely manner completely repaired. A job well done.
Great service and experience
Gabriella is very patient and pays attention to detail. Great experience with Euro. Enterprise rent a car is a different story.
Vehicle Make : Volkswagen
As always, work was done with maximum attention to detail.
I would highly recommend Euro Collision for their workmanship and service!
Alll the staff very efficient ,friendly and always keep you informed about the status of your car a wonderfulf experience defenetly a camback.
Kind courteous quick service!
Vehicle Make : Volkswagen
The whole team provided exceptional customer service-especially Hasan and Bill. They were not only professional and efficient, but kind and helpful.
Great people, great service. I really appreciated everything. I never got the feeling that I was being a pain or a bother when I called asking for updates, which was nice.
Excellence all around! From start to finish, the customer service was perfect. Helpful information sharing was timely and consistent. The staff could not have been better! Also, my car looks amazing!
Gabriella was great! She was thorough and provided an accurate estimate and completion deadline. The front desk staff was nice, friendly, and welcoming....and my car looked like new. I'm a satisfied customer.
Euro was the BEST, I have never had to go through this before but Euro was on the spot, kept you updated with the progress and everything. Staff were very professional and clean inviting office. Would recommend to anyone in need of car repair. I cannot THANK you enough.
Vehicle Make : Land Rover
The turnaround and the work itself was excellent. But then I opened my trunk to find a part of the car that had not been put back in. I don't know what the part is for but I need your team to put our car back together with all the parts that were on it before we dropped it off.
Hassan gave superior and quality service. I am very pleased with the work.
It was done sooner than expected.
It was just awesome. You guys are nice and welcoming. You have great staff. The estimator was very nice and so was the auto body expert. My blue 2005 Nissan looks better than it did before the accident. 100% satisfied. You guys went above and beyond because I feel as if you all just care about good, quality work. Great job, no complaints.
Everyone was super friendly and helpful. Made the whole experience completely painless. Got the car in when I wanted - was great to have rental car people right there. Kept me informed all along the way and pickup was easy. AND cleaned up alittle spot on tailgate that wasn't even from the accident- thanks!
Thank you all so much for the work you have provided!! My car looks amazing!!!
The team at Euro collision was great and kept me in the loop the entire time. Hasan was courteous and made me feel confident that my repairs were being handled with detail and care. Thank you!
Excellent service, excellent staff!
Thanks very much for the repair!
Very excellent work. Thank you
RARA RARA RARA RARA !!!! FANTASTIC CUSTOMER SERVICE !!!! THANK YOU VERY MUCH !!!! EWART G. ABNER 111.
Always the best place to fix my car! Hassan and Bill are pros at what they do. Jason
Excellent workmen ship, I will recommenot to all
Gaby was very helpful and explained the entire process from start to finish.
I really appreciate how Gabriela Perez, kept me informed about what was going on with my car. She is a Very nice and courteous woman.
Thank you Euro Collison
Out standing customer service. From the beginning to the end. Professionalism Hospitality Team.!!????????????
Vehicle Make : Volkswagen
Bill and Hassan were wonderful gave me the best experience ever and made my fr brand new again.
Euro was such a pleasant place to do business with. The staff was so professional, helpful, and kept me up to date on the status of my repair. My vehicle's repair was done so wonderfully, it looked better when I picked it up from Euro then it did the day I bought it off the lot! I didn't think that was possible. Awesome job!
The work was well done just took an extra couple of days to get the car back. Gabriela was excellent and was communicative in the process.
Everyone was extremely courteous and helpful during the entire process. Loved that my car was returned to me super clean! I couldn't be happier with the level of service. Thanks!
Thank you for your promptness and professionalism. They made me feel very comfortable leaving my car to be taken care of. They showed overt friendliness from the moment I came in with my car til the moment I picked it up.
Gaby was very friendly and helped me she and kept me informed about the repairs, which put me at ease when it camr to Euro collision dealing with the repairs to my vehicle.....thank you so much guys great job.....
Hasan is an excellent guy. I would definitely recommend this business to friends. And I would tell them to ask for Hasan!!
Great experience working with Hassan. I will definitely come back and be sure to refer your shop. Thanks again, Bill.
Thank you for keeping me informed about the status of the repairs. The car was returned to me in immaculate looking condition. I was very impressed with the services received from Gabby.
Really first class service in every respective
Hasan ****from Euro Collision and Bill Kendall from Geico did an excellent job. They kept me informed every step of the process. Their customer service was impeccable. I can't thank them enough for making such a difficult situation seem absolutely seamless. I will definitely return to Euro Collision in the future if I ever need any auto body work done on my car. I'm also very happy with my choice in Geico for my insurance company.
Estimator Hasan Abdullanhu from Eurocollision was very helpful as well as Geioco Rep. Bill Kendall
I was impress with the daily text massages, I received informing me about the step by step progress that was going on with my (baby) the 2013 KIA Sportage. The staff was very courteous and polite and the facility was clean with very pretty colors and the restroom is beautiful.
Car wasn't ready when promised.
Service was great. Everything was done in a very professional manner. Gabriella was excellent. She kept me informed during the entire process and made sure I was happy with all the repairs. I would recommend Euro Collision to all my family and friends.
Excellent communication thru ought process. Great experience
I had a great experience and will definitely recommend this place two others.
Great group. Very informative and patient.
Excellent job. Better than I expected.
All nice people. Professional services.
Amazing well organized.
The treatment i recd was outstanding. I liked that u communicated with mw thru out the repair process. Kudos
Excellent repair facility
First Quality service
Very professional & excellent service.
Good work with the repairs & great customer service from Gabriella
Receptionist as well as Liz were very helpful. Job well done. Will recommend to my friends.
Everything was good. I appreciate on cleaning inside of my car too.
Great job! I'm satisfied ;)
Thank you. Excellent craftsmanship and care.
Condescending Claim Rep, and I was not able to drive my car out the same way I drove it in. F+++
I appreciate the kind and professional services with timely repairs. Hasan was such a help and addressed my concerns before, during, and after my vehicle was repaired. I consider him an asset to Euro Collision and won't hesitate to recommend to others...
I will need a few days to evaluate the quality of work. But there is no doubt the service provided was great. Liz was a pleasure to work with.
Overall the service was great and the work performed was superb!
Joel did an amazing job and making sure every detail was done correctly.
I would recommend Euro for any future jobs on vehicles!
Everyone from the receptionist to the evaluator were very professional and the communication during repair was excellent! My car looked terrific !!!
I really appreciated the experience I had with Euro Collision. The staff was diligent in keeping me abreast of the updates regarding the repairs and when I went to pick up the vehicle I WAS AMAZED. The car looked better from your work that it did when I first purchased it (laughing). The representative I dealt with on the date of pick up was very polite, courteous, thorough and informative in explaining all the repairs that were made to the vehicle. He was definitely a professional! Euro Collision made a terrible situation a peaceful experience for me. YOU GUYS ARE THE BEST AND I WOULD DEFINITELY RECOMMEND YOUR COMPANY TO ANYONE WHO HAS A NEED FOR AUTO REPAIR!!!! Thank you for your service!
All staff were professional and communicated often about the progress of my car repairs . Everything was explained to me in advance. The shop completed my repairs quickly and they fid an excellent job.
I will continue to use Euro Collision in the future.
The service was so great I had To tell others about
Hasan ****provided excellent and friendly customer service, a fine tuned attention to detail, and expatiated service. I was very impressed with his level of professionalism and would not hesitate to recommend him, along with Euro Collision, to any of my friends.
Great work in a timely manner
Great service every step of the way.
Truly appreciate the TLC you gave to my vehicle after my unfortunate accident....
Work was perfect and on time. I will recommend Euro Collision.
Yes, Euro Collision did an AWESOME job repairing my rear bumper. I will definitely recommend the company to everyone I know. Keep up the good work. You guys ROCK!
Excellent customer service!
The staff was amazing.. I loved how they kept me informed about every process of the car.... thanks to 2
I was very pleased with the service i receieved on my car and the courtesy from the fron desk office wirkers as well. The Geico representative was especially helpful and knowledgeable. She made me feel comfortable and welcomed . Thanks so much. MARY Jean ****
I was very pleased with the service. The staff that work there were amazing people including Mr. Hasan Abdullahu. Thank you for the service.
Customer service was excellent .Everyone greeted me with a smile. I was pleasantly surprised. Everyone seemed happy. I don't run into that to often ...lol
Thank you for you service. The repairs were done faster then I thought and the work that was done looks amazing.
Your service and staff were excellent
Husan was great about everything. got everything taken care of just in time
Good experience with a body shop
I am very disappointed that the appraisal was to get a new fender and to remove the lining and install the lining back , but what I got was a new fender with the lining not attached to the fender. When I pointed it out , they started talking in Spanish which I speak , and he told her to tell me that my insurance company denied a new lining. When I asked to see the paperwork, the story changed. I am an intelligent woman and all I want to know is if you say you are going to remove and install it back..... Put it back RIGHT and not try to lie on my insurance. It was your decision to put on the report that all you neede to do to the lining was to remove and install , not replace ..... Now you want my insurance to replace NOW because someone in your company didn't know how to put it back or just didn't give a ****. Ok I have learned my lesson. I just bought that car 11 months ago and their wasn't any loose nothing. The dealer can agree plus I have pictures. I came to you guys because I had work done a couple yes ago on one of my cars and you did a great job. Must have new employees.
Euro Collision did a fantastic job!
Keep up the good work ????????????????????????????????
Very satisfied with how well my car turned out. Not satisfied with the communication. Went to pick up my car when it was scheduled to be ready only to be told I had to wait another day. This location is not convenient (about a 30-45 min drive) which was why I would have rather taken the car to the Kingsbury location.
It's a pleasure to go to EuroCollision when you are welcomed by the team who works there who are friendly and efficient. My car came back repaired in a very reasonable amount of time and error free
They did a wonderful job on my car they were very polite and professional and I would definitely recommend them to someone else
Very competent and professional. Kept me up to date on the repairs, which I appreciated.
Top notch work and craftsmanship plus excellent customer service at Euro Collusion!
The service was the best everyone was curious and very knowledgeable. I would recommend others to get their cars repaired at euro collision.
Hasan Abdullahu, is a true professional. The work on my vehicle was perfect.I am extremely impressed.
Great job from a really friendly team!
Thanks for the professional work and the great service. They did a great job fixing my car and everything came with a life time warranty. I would bring my Mercedes here again.
My vehicle is not ready, and I was not advised beforehand.
I picked up my car today and now my check engine light is on and it wasn't on when I brought my car in and when I tried calling they were closed.
My service with Euro Collision was Top Notch from start to finish! Everyone was friendly and helpful and did exactly what they said they would do!! They even made it easy for me to return my rental after picking up my car. It was clear to me that everyone I encounter believe in providing Stellar customer service and I felt very cared for... I hope that I never need you again but if I do ...I'll be back because you now have a customer for life?
The staff members were very friendly and knowledgeable. They are able to answer all of my questions and assuage any fears. I also like that I was able to talk shop, insurance, and rental cars all in the same place! I would definitely return for future repairs.
The service is outstanding. Shaban is always responsive and goes well out of his way to help.
Good job on the repair. So far nothing has gone noticeably wrong. Thank you for the good customer service.
Very friendly and attentive staff all around. Great job on the repairs. 5 star rating!
The staff was amazing at with assisting with all of my needs. This was the second time I used you business for my car and the experience was fantastic.
Ladies in the front office were fantastic.