After one day all work looks good
Not sure what my car was washed with, or stored but has a smell almost like rotten fish. I can only assume mikdewed rags or old water was used in whatever my car was wiped down with.
I wish a car was provided while my vehicle was being repaired or someone could have drove me home in a different vehicle other than mine... (safety issues as bumper and suspension was messing up). Carsmart off Watson Road and at Laclede Station Road provide loaner vehicles for their customers even if it's a simple oil change. Carsmart will also pick you up and drop you off in their van if they do not have a loan vehicle available. Over $5,000 was spent at this location and I still had to drive my damage vehicle home with an employee at this establishment, who drove it back to the shop.
Vehicle Make : Volkswagen
Everyone was friendly and smiled in which you don't experience that at a lot of the other auto shops. The process was quick and my car was returned to me earlier than expected. Thanks to all.
They made my car look brand new! Would definitely use them again
I also requested a bid on a paint scrape in the front plastic fender & a small ding on the drivers side door but no one called me. Did they look at that? When the young man checked me in Monday morning at 8:00 he said he would call me . My cell is ****-****-xxxx. Kathy Wienstroer
I was nervous about the outcome not having to have been in this situation before, but all went better than I thought.
Everyone was friendly, my instructions on what to do and what not to do were explained, I was showed what was done to my car and it was all clean like new.
Thank You again for all of your help
The only place to take any car or truck in my opinion,
Splendid service from beginning to end thank you
I felt rushed while I was dropping off my vehicle and picking it up. Ensuring that the damage was accurately assessed and the correct repairs were made was my focus. I shouldn't have felt like I was an inconvenience to the staff.
Did a great job on the Mustang and Looks just like new. I will return if I ever
need repairs again
Everybody was very helpful.
Everything was truly great. I was impressed at the teams organization and communication. I liked the text messages updating me on the progress of my car. I will tell anyone looking for body work to come to you. Great job team.
The whole process from start to finish was very smooth. Really enjoyed having all the communication through text. Will always recommend this place again make sure to recommend your company to others
Truly a well run establishments. Will recommend to others.
Quick repairs, best continuous communication on status, work done great and car was immaculate when picked up
They did an awesome job! My car looks brand new!!