Nancy W.
Vehicle Make : Mazda
Nice rep.
Prineet P.
Vehicle Make : Lexus
Great experience with timely updates.
Rachel F.
Vehicle Make : Nissan
We had a fantastic experience with Lithia. Taija was especially helpful and definitely exceeded all of our expectations. She went out of her way to make sure our car was taken care of and even when problems occurred she was the one voice of reason and stability in the whole process. We will definitely recommend Lithia in the future!
Sukita C.
Vehicle Make : Toyota
Staff was so great
Debra W.
Vehicle Make : Ford
The best customer service experience I’ve had in years. Jessica and Lithia were wonderful. No offense guys, these girls were terrific. True customer service!
Patricia M.
Vehicle Make : Toyota
When I picked up my car I was told the check engine light had come on, but they had turned it off and nothin was wrong. After driving it off the lot, 5 minutes later, the check engine light was back on and my car was having trouble excellerating.
I called Lithuania and was told I needed to go to the Toyota dealer for the fix. It took me two days and a lot of back and forth to get the problem resolved. The folks at Lithuania we’re not responsive to my calls. My voicemails were not returned in a timely manner and I had to repeatedly call myself until I finally got a hold of someone.
It took 5 days for the issue to be resolved after my car was original out of the body shop, which I feel is unacceptable.
Justin C.
Vehicle Make : Subaru
I’m glad I chose to have my car restored at Lithia. As I told the service rep who helped me, I didn’t even recognize the vehicle. They went above and beyond to fix and restore my car to near mint condition. I couldn’t be happier.
James C.
Vehicle Make : Hyundai
Great customer service and care.
David G.
Vehicle Make : Honda
Repairs were done quickly, and I received regular updates.
Very good service from the Lithia, GEICO, and Enterprise team!
Philip T.
Vehicle Make : Honda
Jessica did an amazing job. Fantastic customer service.
Jordan M.
Vehicle Make : Honda
Good work
Tanya M.
Vehicle Make : Ford
Taija was great! She is super nice and professional and helped me with all of my questions. I never had to do this before so I appreciate her addressing all of my concerns. Thanks!
Courtney W.
Vehicle Make : Toyota
Really enjoyed working with Tajia. She was friendly, professional and warm.
Sudheer P.
Vehicle Make : Mazda
hi,
My original issue was not fixed fully as told when the car was dropped off. There were new scratches on the car which are very visible. it has been close to 4 weeks for a small paint job.
This is a brand new car.
very very disappointed!
Thanks
Sudheer
Edward D.
Vehicle Make : Honda
Service, hospitality and everything else was first rate. The only exception would be the length of time that it took, which seemed rather extensive to me. Service with the representative that worked with me was clear and concise and she kept me up to speed in every stage of the repairs. I am quite pleased with the finished product!????
Keith W.
Vehicle Make : Honda
Excellent service and results. Thank you.
Curtis V.
Vehicle Make : Jeep
Everyone I dealt with was very friendly and professional.
Eric E.
Vehicle Make : Honda
Taija was awesome!
Neilofer O.
Vehicle Make : BMW
Excellent service and timely communication.
George K.
Vehicle Make : Toyota
Tija was the only reason I was satisfied with my customer service experience, I got my truck back and it looked brand new. Thank you guys for all the hard work.
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