Thanks for handling everything.
As a parent, not being able to be there to help my daughter in a situation like she had is very frustrating. When i called Lithia and spoke to Roseanne, she was very helpful and understanding of our situation. She assisted us from the start to finish and treated my daughter like her own. She went above and beyond to make sure my daughter is taken cared of. We are very grateful and thankful for the excellent service she provided us. Thank you very much.
Grant and Roseanne were extremely helpful and accommodating. They made the experience very easy
The sweet lady whom helped us went above and beyond her job so many times. Our claim was a mess yet every time she I had a question or concern she went the extra mile to help. I wish I had caught her name because she brought a little peace into our life in a time when there is such chaos. Her sweet smile and brightness brought such joy to the rest of my day I literally didn’t care my car was totaled and what a headache it might be because the lady who was helping made the process so smooth despite the insurance company being extremely difficult.
Roseanne and Grant took great care of me and my car. Always a pleasure to work with them.
I’m very satisfied with the service I received by your team. Thank you very much to all involved :)
Brad and Rosanne were amazing! The whole team took excellent care of our car. I’m truly satisfied.
Great customer service. Friendly staff. Fair rates
The experience and services was great from start to finish. Thanks for making the experience stress free. I will recommend other's in the future.
Done well, done on time and on budget. Thank you!
Lia, your auto body shop did a very wonderful job. She forgot ihe installation of my ne license plates, yet was gracious enough to apologize and asked me to come in Thursday or Monday to complete the installation.
You can be proud of her service as well as Lithia's.
Great , very well organized customer service
Your team members were very professional and also very Friendly also very personable. I would recommend your team to all of my friends. If I have to go through this again I would be happy to deal with you again. Thank you so much. A very happy customer.
Taija went above & beyond!
My bumper looks amazing!
Thanks for your attentiveness to detail. Yes a job well done
The quarter panel wasn’t prsped right not enough paint on it . You scratched the emblem on the back tailgate and left swirl marks on the door garbage from the paint room was thrown in the bed of the truck .You can see where the bedliner was cut in might have required a dollars worth more of material to do it properly instead there was a piece of tape ran diagonally downit & it’s thicker Application this is a very non-professional job that sticks out now like a sore thumb . Job was supposed to be done earlier it was even presented to enterprise that it was done before it was done that’s been taken care of by the customer me which I shouldn’t of had to do the paperwork should’ve been up to date
Everyone was very friendly, and is was very convenient. Thanks
Taija was so awesome! She kept me super informed and was always straight to the point with updates. Really appreciated her service.
The customer service was outstanding.